Physical Therapy Assistant Interview Tips
How do you handle challenging cases?
This question may help the interviewer assess your problem-solving skills and understand your approach to managing challenging situations. It may allow you to reflect on your resolution skills.
Example: “**As a practitioner, one of my biggest challenges is working with reluctant patients. In those situations, I try to take the perspective of my patient and remind myself that my patients and I are on the same team. I find I am more successful at handling challenging cases when I approach them from a place of compassion and understanding. When I can understand the problem from my patients perspective, we can work together to resolve their challenges.”
How do you set expectations and provide status updates to patients and their caregivers?
Interviewers may ask this question to understand your approach to communicating with patients and caregivers. This question may be especially important if you are looking to work in a setting where you manage many cases at a time. It is important to be specific about your strategy for communicating with patients and their loved ones.
Example: “I make regular communication a structured part of my practice. For every appointment, I begin by reminding my patients of our long-term and short-term treatment goals. I briefly summarize the work we did in our last appointment, have the patient self-report on any changes they noticed between appointments and ask if they have questions about their current treatment plan before we start our session. When possible, I try to include caregivers and family members in the treatment process by asking if they have questions, too.”
List of 30 Physical Therapist Assistant Interview Questions & Answers
How to Answer
This is one of the most common interview answers so you need to have this one memorized. Dont choose a weakness that will make the interviewer hesitant to hire you but a weakness that can be improved upon to make it a strength. 
Heathers Answer “My greatest weakness as a Physical Therapist Assistant is being able to say no. I always want to help but Ive found that its a great way to put too much on my plate. Im working on saying no to helping at that moment but offering to help once Ive completed my own tasks.” Heathers Answer “My greatest weakness is not being able to say no. Ive been working on letting people know that I can help them but not right at that second. This gives me time to work on my own work as well as provide a healthy boundary with my colleagues.”
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Anonymous Interview Answer My greatest weakness is being able to say no. I tend to put others before myself because I have a big heart. As I have gotten older Ive realized that I need to take care of myself before taking care of others. 
Rachelles Feedback for the Answer Above This is a fundamental realization and its wonderful that you are learning to take care of yourself and have healthy boundaries. In a professional setting how has this weakness impacted you Next be sure to include specific actions you are taking to growimprove in this area. How would you rate Rachelles Feedback? View this question and answers
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As a Physical Therapist Assistant, sharp observations skills are a must. Tell the interviewer you ability to give 100% to your patient and observe their movement during treatment and use the details observed to plan their treatment plans. Did your observations skills and quick thinking prevent a patient from falling? Feel free to share a story when your observations skills played a part in your treatment with a patient. Heathers Answer “Ive been praised by leadership for my observations skills. There was a time that I made an observation of a patient unknowingly favoring the right side of his body and we were able to take that into account when we treated him.”
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Anonymous Interview Answer I pick up very well on nonverbal cues. My previous supervisor praised me for my ability to analyze patients symptoms and pick up on compensation patterns. Rachelles Feedback for the Answer Above Excellent reply You address the question while also providing a testament to your skills in action. If you have a story-based example of a time when you analyzed patient symptomspicked up on patterns or nonverbal cues this would be a great addition to your response. How would you rate Rachelles Feedback? View this question and answers
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During some point in your career you may be in a leadership position. If the position you are interviewing for is a leadership position be sure to relay your leadership style as well as the way you manage your responsibilities clear throughout the interview. Are you a to-do list type of person? do you delegate your duties and responsibilities? Heathers Answer “When managing my responsibilities I like to keep a to-do list. I prioritize my to do list a few times a day. I like to have something in front of me as not only a reminder but to help me keep on track.” Heathers Answer “I manage responsibilities by prioritizing them.”
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Anonymous Interview Answer I keep a planner that has a to-do list and my scheduled work daysappointments. Rachelles Feedback for the Answer Above Great – it sounds like you are well organized. It would be nice to add some detail regarding a time when your planners use resulted in a well-managed day (i.e. during a stressfulbusy time). How would you rate Rachelles Feedback? View this question and answers
How to Answer
The interviewer wants to hear about a particular situation that challenged you as a Physical therapist Assistant. The interviewer can see that you are qualified by reading your resume, now they want to make sure that you have the people skills needed to do the job. Heathers Answer “The most difficult problem I faced this week was working with my schedule to get two walk in appointments in between scheduled patients. I made a point to explain to the walk-ins that I would do my best to get them in but they may have to wait a bit. The fact that I was up front with the possibility that they could wait made them understand why they had to wait a bit longer than normal.” Heathers Answer “The most difficult situation Ive experience was an emotional experience with a car crash patient. The patient was very depressed and wasnt making much progress. Treatment was delayed but picked back up a few months down the road.”
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Anonymous Interview Answer The most difficult situation Ive experienced was a patient who had complications from a TKA. He struggled with depression from the pain and quality of life he was experiencing. Treatment progression was slow and he needed a lot of emotional support throughout the time I spent with him. It turned out to be extremely rewarding in the long run when he thanked me for all of my help and support. Rachelles Feedback for the Answer Above This would have been a challenge indeed and its great that the experience was so rewarding for you and the patient When you deliver this story-based example I recommend following the STAR framework by giving more details around the Situation your Task in the story the Action that you took and further details around the Result. How would you rate Rachelles Feedback? View this question and answers
How to Answer
Sometimes being a good listener is a better skill to have than being a good presenter. Tell the interviewer that your a good listener especially with your patients. Listening to their concerns, pains and stories is what makes you a successful Physical Therapist Assistant. Heathers Answer “Ive found that utilizing my active listening skills is imperative with my patients. I make a point to repeat the information back to them to make sure we are both on the same page.” Heathers Answer “I am a good listener. I practice active listening during my treatment sessions to assure that the patient and I are on the same page.” Heathers Answer “I am a good listener. I practice my active listening skills during my patient treatments to assure we are both on the same page.” View this question and answers
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Tell the interviewer about qualities and attributes of the people and environments that you thrive in. Are you motivated by the positive attitudes of others? Do you thrive when your boss empowers you by giving you autonomy over decisions? Its important to know what you need and what you want out of a work situation. Heathers Answer “My ideal work environment is one that fosters positive, professional working relationships. Mutual respect and an encouraging working and learning environment is my ideal work environment.”
How to Answer
Your type of communication style will tell the interviewer what it will be like to work with you. Is your communication style passive and you go with the flow? Are you aggressive and try to dominate all communication? When answering this question tap into your inner assertive communication style. Having an assertive communication style is the least abrasive or hard to work with. Heathers Answer “I use good eye contact, use I statements and rarely interrupt.” Heathers Answer “I foster clear communication between myself, the therapist and the patient. We need to know we all understand each other and are on the same page. Our good communication skills make treatment flow easily.”
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Anonymous Interview Answer I have excellent communication skills for the simple fact that I truly listen when others are speaking. I believe the key to good communication is the ability to listen attentively to those youre interacting with. Rachelles Feedback for the Answer Above You make an important point re active listening. If you have an example of a time when your communication skills improved a situation this is a good opportunity to give a story-based example. Or you could make a qualifying statement regarding your communication style and how it will help you as a PTA. I have provided an example below. I have excellent communication skills for the simple fact that I truly listen when others are speaking. I believe the key to good communication is listening attentively to those I am interacting with. By actively listening to my clients I will be able to….(discuss the impact your communication skills will make on the job). How would you rate Rachelles Feedback? View this question and answers
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Working within the medical career field you may encounter work stress. Tell the interviewer how you deal with your stress and use it to your advantage to motivate you. A little stress within the workplace can motivate you and keep things from getting boring. Managing your stress so it doesnt make you unhappy and unproductive is important. Tell the interviewer about a time you faced a stressful work situation and how you handled it. Heathers Answer “To manage my work stress I make a point to leave the clinic for lunch each day. I like to sit outside and enjoy the fresh air with my packed lunch and a book. Relaxing during my lunch hour gives me my second wind.”
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Anonymous Interview Answer Working out. It is how I manage all of my stresses in life. I also take time to reflect on stressful experiences. I believe its helpful in processing emotions so that they dont build or compound with time. Rachelles Feedback for the Answer Above These are great coping mechanisms. Working out and internal reflection both show healthy habits. Good answer How would you rate Rachelles Feedback? View this question and answers
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Becoming impatient with your co-workers or yourself at work is not only counterproductive, it can also be bad for your health. Stress and anxiety in the workplace can lead to conditions such as heart disease and high blood pressure, so its in your interests to keep a lid on things. Answer this question calm, cool and collective. Showing irritation or impatience during your interview will make it seem like you are hard to work with. Heathers Answer “I interact with people all day so I need to show them that Im an approachable and patient person which will lead to a positive outcome.” Heathers Answer “Patience is important as a Physical Therapist Assistant so I dont upset the patient. If Im short or inpatient my patient might shut down and not do well during our session. If the patient is upset during the session it might cause an unnecessary injury.”
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Anonymous Interview Answer Patient progress is often gradual so we have to understand that rehabilitation takes time. Just as well they are looking to us for direction our interaction shouldnt be abrasive. Rachelles Feedback for the Answer Above You bring up some excellent points In the end it would be great to add a qualifying statement regarding your patience level. I have provided a starter for you below. Patient progress is often gradual so a PTA should understand that rehabilitation takes time. Just as well patients are looking to us for direction our interaction shouldnt be abrasive. I showed patience and understanding when….(tell a story about a time when using the STAR framework to guide your response). How would you rate Rachelles Feedback? View this question and answers
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As a Physical Therapist Assistant you may have experience with long term care. You provide assistance with daily life, including eating, bathing, dressing, general mobility, and any other day to day tasks. If you havent had the opportunity to assist those who need long term care from chronic illnesses, disabilities, and other conditions just let the interviewer know that you are excited to get the opportunity to and to learn. Heathers Answer “I was fortunate enough to perform my internship in an assisted living facility. I enjoyed providing care and interacting with the patients on a daily basis.” Heathers Answer “I do not have any experience with long term care but it is something Ive wanted to be a part of. Currently I work in an outpatient setting and I rarely see patients more than a few times. I enjoy reconnecting with patients each time and because of this I think I would enjoy long term care.” View this question and answers
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As a Physical Therapist Assistant you have the potential to build a lasting relationship with your patients. Tell the interviewer about a patient that made an impact on you. Did they make you want to become a better therapist? Did they simply make you smile each time they came in because they were such a pleasure to work with? Heathers Answer “The most memorable patient I worked with was a 7 year old child. The child was so happy and eager to get better that it motivated me to be the best Physical Therapist Assistant I could be.” View this question and answers
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This question is being asked to hear more about your work and why you decided to become a Physical Therapist Assistant. Tell the interviewer how being a Physical Therapist Assistant is very rewarding. You work with patients one-on-one, see them progress through treatment and know that you are really making a difference in their lives. Whether your assisting a patient with a problem that is a result of injury or disease your role is to fosters the patients return to maximal function. Talk about your current experience or where you see the career field going in the future. Be upbeat and positive and you’ll be sure to knock this one out of the park. Heathers Answer “Ive always loved my anatomy and physiology classes. I decided to pursue a career as a Physical Therapist Assistant because of my desire to help people.”
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Anonymous Interview Answer Ive always had a strong desire to help others and be of service to those in need. That coupled with my passion for health and fitness led me to the field. Rachelles Feedback for the Answer Above It sounds as though a career within patienthealth care is very well suited to you When it comes to your passion for health and fitness I recommend adding more details so that the interviewer can get to know you. Adding specific details around your interests will make you a more memorable candidate ) How would you rate Rachelles Feedback? View this question and answers
How to Answer
As a Physical Therapist Assistant you are right along side the patient working through their treatment plan. Being able to give clear and precise instructions is important in your job. Patients look to you to be the subject matter expert and to know exactly how to help them perform the required exercises. Heathers Answer “I am comfortable giving instruction to patients. My Physical Therapist relies on me to provide instruction after the session so he can move on to the next patient.”
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Anonymous Interview Answer Ive had previous experience as a personal trainer so cueing patients on proper exercise technique is second nature to me. Rachelles Feedback for the Answer Above Fantastic Your experience as a personal trainer will be highly valuable in your PTA career as well. You sound very confident and capable. To expand your answer a little further you may consider including details on how many approx people you have trained in what type of setting etc. How would you rate Rachelles Feedback? View this question and answers
How to Answer
If becoming a Physical Therapist isnt on your priority list dont stress out about how to answer this question. If youre new to this position tell the interviewer that youd like to stay put for a few years and become an expert Physical Therapist Assistant. Heathers Answer “I have thought about becoming a Physical Therapist, but for now I want to become a proficient assistant.” Heathers Answer “I would like to become a Physical Therapist. Im actually enrolled in night classes to further my education and become a Physical Therapist.”
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Anonymous Interview Answer I believe that I have the ability to take my education to the next level and rise to the challenge. However Im currently happy with where I am as a PTA and eager to build on my experience. Rachelles Feedback for the Answer Above Nicely said The interviewer should be happy to hear that you are pleased with your career path and ready to build on your work experience within their organization. If there is a specific area where you would like to gain experience (for instance in sports therapy) it would be helpful to add that detail to your reply. How would you rate Rachelles Feedback? View this question and answers
How to Answer
This question is your chance to sell yourself to the interviewer. Tell the interviewer about your professional skills, education and goals as a Physical Therapist Assistant. Bring something unique to the table to set yourself apart from the rest. How do you plan on making an impact at the work place? Keep your answer to 30-45 seconds. Make it big and wow the interviewers. Heathers Answer “Im right out of school and come with a fresh mind and a new set of eyes. Im eager and hard working.”
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Anonymous Interview Answer I will go above and beyond what is asked of me because I take pride in what I do. Rachelles Feedback for the Answer Above This is a great start Next I recommend adding a measurable example of a time when you went over and above making an impact on a client co-worker or employer. How would you rate Rachelles Feedback? View this question and answers
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Your day as a Physical Therapist Assistant can be full of patients and administrative work. Figuring out a balance between the two so one doesnt suffer is sometimes difficult to do. How do you go about prioritizing your work and choosing to work on one thing at a time. Tell the interviewer about a time you were faced with different solutions and how you came up with the one. What was the outcome? Why was it successful? Heathers Answer “When faced with a difficult decision or situation I like to get a second opinion from my colleagues to make sure Im on the right page.” Heathers Answer “Sometimes making a simple pros and cons list will help me make difficult situations. Being able to see it all down in front of me can help me weigh my options and make a decision.”
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Anonymous Interview Answer Yes I think that happens often. When it comes to physical therapy I believe that decisions should be made based on the best interest of the patient. Rachelles Feedback for the Answer Above For have you ever… style questions the interviewer wants to gauge your response in a specific situation. I recommend giving a story-based example which you can form using the STAR framework (Situation Task Action Result). We have a guide on how to answer this type of question and you can find it here httpswww.mockquestions.comarticlesMaster Behavioral-Based Interviews Using The Star Method I can return with more feedback if youd like to give this a shot ) How would you rate Rachelles Feedback? View this question and answers
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The interviewer is looking for a particular story. Its a great idea to have a few stories in your back pocket for your interview to show how you personally impacted your patients treatment. When you share your story be sure to follow it with feedback that was provided to you either by the patient that you helped or a co-worker that applauded your care. Heathers Answer “Excellent patient care is given the second they walk through the door until they leave the office. A smile, encouraging words and kind interaction is all examples of the patient care that I provide.”
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Anonymous Interview Answer I treat every patient as if they are family. Their success matters a great deal to me so Im providing the best care I can give at all times. Rachelles Feedback for the Answer Above For tell me about a time… style questions the interviewer wants to gauge your behavior in a specific situation. I recommend giving a story-based example which you can form using the STAR framework (Situation Task Action Result). We have a guide on how to answer this type of question and you can find it here httpswww.mockquestions.comarticlesMaster Behavioral-Based Interviews Using The Star Method I can return with more feedback if youd like to give this a shot ) How would you rate Rachelles Feedback? View this question and answers
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As a Physical Therapist Assistant you have to adjust your style of therapy quite often. Working with older patients require a softer approach than a man in his 30s in good health. Tell the interviewer about a time you successfully rehabilitated an older patient. What steps did you take and how did you adjust your regular style of treatment? Heathers Answer “Last week I started working with a patient that is recovering after a hip replacement. Treatment may be running slower than some but we are still making progress.” Heathers Answer “I provide the same level of care and caring to every age of patient that I see. I may move a little slower and speak a little louder with older patients but I adjust my patient care based on the patients needs.”
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Anonymous Interview Answer Depending on their physical and cognitive functioning I may speak more loudly and concisely. I often keep it simple in terms of instruction and my guarding of the patient is typically closer. Rachelles Feedback for the Answer Above These are great ways to adapt your approach to the patients needs. If you have a specific story of a time when you catered your approach to an elderly client this is a good opportunity to give an action-based example. How would you rate Rachelles Feedback? View this question and answers
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As a Physical Therapist Assistant you have had the opportunity to work with all age groups. Do you enjoy working with children because of their inquisitive minds and sense of humor? Can you relate with them best? Are you most comfortable working with adults because they are able to communicate a bit easier with you? Because your job is hands on with all age groups be sure to tell the interviewer that- follow it up with your favorite group to work with if youd like. Heathers Answer “I am comfortable working with all age groups. I think my favorite group to work with are children. I love making up games for treatment and being a kid again myself.” Heathers Answer “I do get a bit nervous working with the elderly because of their limitations and lack of strength. I just take my time and work along side the patient to make them feel confident and comfortable.”
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Anonymous Interview Answer Yes I enjoy the variety of all age groups. I have experience working with pediatric and geriatric populations. Rachelles Feedback for the Answer Above Awesome You have a full scope of experience which the interviewer should be happy to hear ) If you have details on the clinics specific demographics you may want to give a more targeted response geared to their typical patients needs. How would you rate Rachelles Feedback? View this question and answers
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This is one of the most common questions asked during an interview so you need to have your answer memorized. To determine your strengths, think of the job related skills that others compliment you on. Are you a patient person? Good listener? Provide amazing customer service? Heathers Answer “My greatest strength is my ability to build professional patient/therapist relationships. Patients confide in me, respect me as a provider as well as a person.” Heathers Answer “My greatest strength is my administrative skills. I provide very clear, concise and organized notes.”
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Anonymous Interview Answer My greatest strength is my personability. I get along with all types of people and have been able to build positive patienttherapist relationships in the past. Rachelles Feedback for the Answer Above This is a fantastic trait to have especially when in the service of patients as a PTA. If you have an example of a time when this strength helped you make a memorable impact in the workplace this is a great opportunity to tell an engaging story. How would you rate Rachelles Feedback? View this question and answers
How to Answer
As a Physical Therapist Assistant you may run into a situation where a patient youve worked with for awhile has decided they want a new therapist. Would you approach the patient and ask why theyve requested a new therapist? Would you let it go and go about your day? Your personality type will determine whether or not you confront the situation or not. Heathers Answer “I would respect that patients decision and ask who they would like to see and how I could make them feel more comfortable while they waited.”
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Anonymous Interview Answer I would respect their wishes and find out what I could do to make them more comfortable with therapy beginning with who they would prefer to see. Rachelles Feedback for the Answer Above Your reply shows a lot of professionalism – this is great Its clear that you care about the patients care and comfort more than the normal human desire to be liked by everyone. Very well said. How would you rate Rachelles Feedback? View this question and answers
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Patients that are in pain or ones that are getting discouraged will sometimes become stubborn and not want to continue treatment. As a Physical Therapist Assistant how do you encourage your patients to continue and and stop being stubborn? Share a time with the interviewer where you had to work with a stubborn patient. Heathers Answer “There are times that my patients are stubborn but I just crack a few jokes to get us both laughing and it seems to break the ice and get them a better mood.” Heathers Answer “If my patient is being stubborn Ill take a few minutes to pause treatment and just listen to their concerns. Sometimes patients are just having a bad day, need someone to listen and then they can move on.”
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Anonymous Interview Answer I take the time to see what may be bothering them that particular day and what I can do to help. Often times I will start with something simple such as seated exercises before getting them up and moving in order to ease their dismay. Rachelles Feedback for the Answer Above Your approach sounds very gentle and understanding which are wonderful qualities for a PTA. Very well said If you have a specific story of a time when you took this approach with a patient this is a good opportunity to give a memorable example. How would you rate Rachelles Feedback? View this question and answers
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As a Physical Therapist Assistant you know it is important to stay current with your skills as you may not have the opportunity to utilize them every day. Do you make a point to work along side a Physical Therapist to learn from them and ask questions? Do you take online CEs to keep up with your skills? Tell the interview about a few things you are doing to stay current and improve your skills. Heathers Answer “Ive taken a step outside my comfort zone and assisted with treatment that Im unfamiliar with. Ive told myself that Im not going to get familiar with it until I jump in and do it.” View this question and answers
How to Answer
With this question, the interviewer is asking you to explain why you are a good fit for their company. If you cannot properly answer this question, it can appear that you are not confident or serious about the position. Highlight your best skills that relate to the position you are applying for. If you have received any awards or recognitions for your accomplishments in relatable positions, mention them. Show enthusiasm about joining and contributing to the company. This is your chance to sell yourself so make it good. Heathers Answer “Im the best candidate for you not only because I have the training but because I have the passion and patience to be an amazing Physical Therapist Assistant.” View this question and answers
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Time management is an essential skill in any workplace. As a Physical Therapist Assistant you have to prioritize your work and use your time wisely each day. Using your time wisely also means determining what tasks need to be done first, how to avoid distractions and how to get things done when new priorities pop up. Tell the interviewer how you prioritize your day. Heathers Answer “I cant stand to have to much downtime at work. In between patients Im learning or helping my colleagues. Im efficient with my time because I feel there is always something to do.” Heathers Answer “I am efficient with my time. Staying on track and on time is important to me. My time is precious as well as my patients time so practicing my time management skills throughout the day is a way for me to keep on track.” View this question and answers
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This question is to gauge if you could take on additional responsibilities if need be. If your co-worker is going on maternity leave for 7 weeks would you be able to take on her patient workload? If a manager was needed on the night shift could you take on the role? Share the leadership qualities with the interviewer that you posses and assure them that you could step up to the plate if needed. Heathers Answer “Just last week I stepped up to cover an additional shift. My colleague called out sick and her shift needed to be covered. I know she would do the same for me.” Heathers Answer “I took on additional responsibilities when one of my colleagues had to be out for the week with their sick child. I didnt think twice about it because that is what it means to be a part of a great team. We take care of one another.” View this question and answers
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When answering this question its best to make this a professional achievement. To meet your greatest achievement tell the interviewer about the goals you set for yourself. It shows you take initiative. It shows you can follow through. It also shows that you are ambitious. Heathers Answer ” After months of studying I passed my national licensure examination and became licensed in the state of California on my first try. Not procrastinating and putting my education on the back burner has become my greatest achievement.”
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This question is being asked of you to see how well you work with others. When answering this question you will want to say positive and upbeat- even if you dont like working in a team environment. Heathers Answer “I have enjoyed my most recent position as a Physical Therapist Assistant because I work alongside a great Physical Therapist and we communicate well. Everyone on my team is focused on the same mission, to deliver quality care to all of our patients. I enjoy working with others because it is fun and challenging.”
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As a Physical Therapist Assistant you my have the opportunity to work with patients needing Integumentary physical therapy. Tending to wounds, burns, wound irrigations, dressings and topical agents to remove the damaged or contaminated tissue and promote tissue healing are ways you may assist the Physical Therapist. Heathers Answer “Im often the one on our team that provides instruction on edema control and how to properly use compression garments with our burn victims.”
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As a Physical Therapist Assistant specializing in Orthopedic Physical Therapy you work alongside a Physical Therapist treating patients after orthopedic surgery, sprains, strains, bursitis and deformities like scoliosis. Tell the interviewer about your work history taking part in treating patients with Orthopedic issues. Heathers Answer “I havent had the opportunity to treat too many serious Orthopedic issues but I look forward to utilizing my education and learning alongside my peers.”
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