- Why do you want to be a flight attendant? …
- Why would you be a good flight attendant? …
- Tell me about a situation where you had to deal with a difficult customer. …
- Tell me about a disagreement you’ve had with a coworker. …
- Why do you want to work for our airline?
Virtual Group Flight Attendant Interview and F2F for PSA: What to Expect- Part 3
Learn the most frequent flight attendant interview questions and practice the best answers to get lift-off. Kathleen Walder, Monster Contributor
Becoming a flight attendant is a dream job for some. If you like travel, enjoy flying, and are skilled at customer service, you could be on your way to a soaring career as a flight attendant. How do you get one of those coveted flight attendant jobs? It’s a long process. You’ll go through several screenings and answer lots of flight attendant interview questions, and then wait from three to 12 months from the time you apply until you’re hired.
After you’ve submitted your resume, you’ll have a phone screen. If the recruiter is impressed with you, you’ll be invited to an airline hiring event with lots of other job applicants. You’ll get some info about the airline and the training process and you might get to practice making flight announcements. Then individual interviews will start. Monster has put together seven sample flight attendant interview questions and answers that are asked by the major airlines. You can study these before your interviews to help your flight attendant career take off.
7 Common Flight Attendant Interview Questions
More Than Potential Flight Attendants
Introductions are a no-brainer group activity for flight attendant interviews. They can be your run-of-the-mill introductions that consist of just name, hometown and reason for applying for a flight attendant job. Or, interviewers can make the introductions more interesting by pairing applicants, giving them 60 seconds to learn about each other and then introducing their new “acquaintance.” This type of group activity ensures that everyone gets introduced. But its also the type of activity that demonstrates how well an applicant can get to know her cohort in a short time, and it sheds light on her communication skills.
How many times have you stared out the window or read a magazine while the flight attendant gives instructions on how to operate your oxygen mask or what to do if you encounter turbulence while in-flight? If youre a frequent flier, chances are youve heard the spiel too many times to count. However, if the flight attendant can make the same critical announcement in a lively and engaging manner, passengers are likely to be attentive.
Flight attendants should have tact, poise and decision-making skills, suggests the Bureau of Labor Statistics. An essential activity during flight attendant group interviews should include a two- to three-person skit about what to do in case of emergency, or a one-person announcement about how to remain safe and calm on the aircraft during turbulence.
Flight Attendant Interview Questions (With Example Answers)
Customer service is a broad field. If you like working with people and you want to pursue a career in customer service you also need to consider the environment and role you prefer.
For those who like travel and stability, a job as a flight attendant may be a great fit for you. The Bureau of Labor and Statistics predicts a faster than average growth of 17% over the next decade and states a current median pay of $56,640 per year. The position has its benefits.
However, the role of a flight attendant also has its challenges. You are in charge of a variety of safety protocols. You will deal with difficult passengers. You may even face situations where it will be your responsibility to provide medical care and keep people calm during an emergency.
Still, these challenges are not without their rewards. Flight attendants get to meet a wide variety of people and have travel opportunities not found in other customer service roles.
If you are organized yet flexible, have a calm and friendly personality, and are willing to work unconventional hours, then you should consider a career as a flight attendant.
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FAQ
What should I wear to a flight attendant group interview?
How do I prepare for a flight attendant interview?
- Keep your resume updated. …
- Find a clean, quiet room for video interviews. …
- Dress appropriately. …
- Check your social media. …
- Practice interviewing. …
- Arrive early. …
- Stay organized. …
- Be friendly.
What makes you a good fit for a flight attendant?
What do they look for in a group interview?
