As one of the largest casual dining chains in the United States, Applebee’s has become a household name synonymous with delectable meals and a welcoming atmosphere. If you’re aspiring to join this dynamic restaurant industry, nailing your Applebee’s interview is crucial. In this comprehensive guide, we’ll equip you with the knowledge and strategies to tackle common interview questions and showcase your qualifications effectively.
Understanding the Applebee’s Interview Process
The Applebee’s hiring process is generally straightforward and friendly. It typically involves submitting your application online, followed by an on-site interview with a hiring manager. The interview questions are designed to assess your customer service skills, prior experience, and overall fit for the role.
During the interview, you may be asked a combination of behavioral and situational questions, allowing the interviewer to gauge your problem-solving abilities, communication skills, and ability to handle various scenarios. Some candidates may even receive a job offer on the spot, while others may receive a callback within a few days.
Commonly Asked Applebee’s Interview Questions
To help you prepare, we’ve compiled a list of commonly asked Applebee’s interview questions, along with suggested best answers.
1. Can you tell me about yourself?
While this question may seem straightforward, it’s an opportunity to showcase your relevant experience and highlight your strengths. Keep your response brief and focused on your professional background, emphasizing any experience in the restaurant industry or customer service roles.
2. What can you tell us about Applebee’s?
This question assesses your knowledge of the company and your level of preparation for the interview. Research the company’s history, menu offerings, and core values. Demonstrate your understanding of Applebee’s as a casual dining chain known for its salads, chicken, pasta, burgers, and riblets, as well as its popular 2-for-$20 menu.
3. Why do you want to work for Applebee’s?
Highlight your passion for the restaurant industry and your interest in learning and growing within a reputable company like Applebee’s. Mention the company’s awards and accolades, such as being named “Chain of the Year” by Restaurant Hospitality Magazine, and express your enthusiasm for contributing to their continued success.
4. Where do you see yourself in 5 years?
If you envision a career in restaurant management, express your aspirations and discuss how Applebee’s can provide you with the opportunities for growth and development. If you’re a student, explain your educational goals and how working at Applebee’s aligns with your long-term plans.
5. Why should Applebee’s hire you?
Emphasize your relevant skills and experience, such as teamwork, punctuality, communication, and the ability to work well under pressure. Highlight how your qualifications make you a strong fit for the role and align with Applebee’s values and culture.
6. What is your greatest strength/weakness?
When discussing your strengths, focus on those relevant to the job, such as attention to detail, multitasking abilities, or customer service skills. For weaknesses, choose ones that are not critical to the role and explain how you’re actively working to improve.
7. Do you have any restaurant experience?
If you have prior restaurant experience, highlight it and be prepared to discuss why you left your previous position. If you’re new to the industry, emphasize your transferable skills and eagerness to learn.
8. What hours can you work?
Flexibility is key in the restaurant industry, so express your willingness to work weekends, holidays, and varying shifts as needed.
9. How would you deal with a difficult customer?
Describe your approach to resolving conflicts, such as actively listening, offering solutions or alternatives, and prioritizing customer satisfaction. Emphasize your ability to remain calm and professional in challenging situations.
10. What motivates you?
Highlight intrinsic motivators like personal growth, learning opportunities, and contributing to a positive team environment. Avoid mentioning extrinsic factors like money or employee discounts.
Role-Specific Interview Questions
Depending on the position you’re interviewing for, you may encounter additional role-specific questions. Here are some examples:
Hostess Interview Questions
- Why do you want to be a hostess?
- In your opinion, what makes a great hostess?
- How would you deal with guests who are tired of waiting?
Server Interview Questions
- How would you deal with an upset customer?
- What traits do you think make a great server?
- How would you ensure good communication between the front and back of the house?
Manager Interview Questions
- Why do you want to be a restaurant manager at Applebee’s?
- How do you motivate others?
- Can you describe your process for firing someone?
Additional Tips for a Successful Applebee’s Interview
- Research the company thoroughly and be prepared to discuss your knowledge of Applebee’s and its competitors.
- Practice your responses to common questions, but avoid sounding rehearsed.
- Arrive 10 minutes early and dress professionally (business casual for entry-level positions, formal attire for management roles).
- Maintain good eye contact and speak clearly and confidently.
- Have questions prepared to ask the interviewer, demonstrating your interest in the role and the company.
- Follow up with a thank-you note or email after the interview.
By thoroughly preparing for your Applebee’s interview and familiarizing yourself with the common questions and best practices, you’ll be well-equipped to make a strong impression and increase your chances of landing the job.
Most Often Asked Applebee’s Interview Questions and Answers
FAQ
What questions do they ask at an Applebee’s interview?
Why do you want to work at Applebee’s answer?
How should I dress for an Applebee’s interview?
How many interviews does Applebee’s have?
