Speaking to prospects, competitorsâ customers, and ex-customers is a key factor in the process of going to market. We can get outside of our spheres of influence and hear the real voice of the customer by doing qualitative interviews with these people. Every one of these interactions can uncover valuable insight.
But voice of the customer (VoC) calls arenât always straightforward. If you misconduct VoC calls, you can merely validate what you already know. To keep this from happening, you should make an interview guide that is free of bias and lists the questions you want to ask and the information you want to get.
So you’re aiming for a role at GLG, the global leader in expert insights and learning. Congratulations! You’ve chosen a company that values knowledge expertise, and innovation. But before you conquer the interview room, let’s equip you with the tools you need to shine.
This guide delves into the depths of GLG interview questions. drawing from two valuable sources
- GLG Insights: This article provides an in-depth overview of GLG’s interview process, including the stages involved, the types of questions asked, and tips for success.
- InterviewPrep: This platform offers a comprehensive list of GLG interview questions and answers, covering a wide range of topics relevant to various roles within the company.
By combining these resources, we’ve crafted a comprehensive guide that will help you prepare for your GLG interview with confidence.
Let’s dive into the key areas you’ll need to master:
1. Understanding the GLG Interview Process:
- Stages: The GLG interview process typically involves phone screenings, Zoom or in-person interviews, and case study assessments. Be prepared to interact with various team members and managers throughout the process, which can take around 3-4 weeks.
- Types of Questions: Expect a mix of competency-based questions related to the role, questions designed to assess your understanding of GLG’s business, and motivational questions. Some candidates have reported a lack of communication between stages and a repetitive nature of questions, so be patient and persistent.
2. Mastering Common GLG Interview Questions:
Here are some of the most frequently asked GLG interview questions along with tips on how to answer them effectively
- Project Management: How do you approach managing multiple research projects simultaneously while maintaining quality?
- Client Relationships: Explain the importance of relationship-building in a client-facing role and how you have successfully maintained long-term relationships.
- Problem-Solving: Can you provide an example of a time when you had to develop a creative solution for a challenging client request?
- Data Analysis: Describe a scenario where you had to analyze complex data sets and present findings to non-experts.
- Teamwork: Share an example of when you’ve had to coach or mentor a team member to improve their performance.
3 Additional Resources
- GLG Careers Page: This page provides information about GLG’s culture, values, and open positions. It’s a valuable resource for learning more about the company and the types of roles available.
- Glassdoor: Glassdoor offers insights into GLG’s interview process, including reviews from past candidates. This can be helpful for understanding what to expect during your interview.
Remember:
- Preparation is key. The more you research GLG and practice answering common interview questions, the more confident you’ll feel during your interview.
- Be yourself. Let your personality shine through and showcase your unique skills and experiences.
- Ask questions. This shows that you’re engaged and interested in the role and the company.
If you prepare well and have a good attitude, you should be able to ace your GLG interview and get your dream job.
Best of luck!
Include Groups of Questions with Standardized Answers
After many hours of talking, dozens of interviews, and a big stack of transcripts, you’ll need a way to keep track of everything. For bigger projects (N=10), you should ask a bunch of “rank these variables from 1 to 10” questions that you can then put together to make a useful data set.
For instance, if you want to see how a certain purchase-decision criterion affects people, don’t ask them directly if they think it’s important. Instead, add it to a longer list of possible decision-making factors and ask the person to rate how important each one is on a scale from 1 to 10. This will help you compare results across respondents. As discussed above, this form of questioning will also help you avoid biasing your respondentsâ answers.
Go in with a Planâ¦
State the goals of your study and the assumptions youâre testing at the top of your interview guide.
Your study starts with a hypothesis, whether you want to find out why your product isn’t being used as much as you’d like or see what kinds of messages work best before a product launch. Use the above question writing tips to make a list of all the questions that will test your theory. Arrange them in a way that makes sense. Prioritize high-value questions vs. nice-to-know questions and proceed into your interview accordingly.
