A crucial part of the employment hiring process is asking candidates a set of pre-screening interview questions. Before you call the candidate in for an in-person interview, these questions should help you figure out if they might be a good fit for the job.
A phone interview before the interview can help you narrow down the candidates and speed up the process.
You can use these top pre-screening interview questions for candidates through a phone or video call. Work history, skills and previous duties, career goals, and knowledge of your company and the open position are all common things to talk about.
A phone screen interview should only take between 15 and 30 minutes. By the end of the meeting, the interviewer should have a good idea of whether to move the applicant’s job application to a face-to-face interview or not consider them for the job at all.
Read on to find out why it’s essential to ask pre-screening questions to access skills and experience. While learning what the best ones are to ask a qualified candidate.
Ace your temperature screener interview with these 30 insightful questions and answers!
As a result of the global pandemic, temperature screeners have become very important front-line workers who protect public health and safety. Getting ready for the interview is very important if you want to be a temperature screener. This complete guide gives you 30 commonly asked temperature screener interview questions and answers, as well as insider tips and tricks to make you stand out during the interview.
1. How would you handle a situation where someone refuses to have their temperature taken?
Answer: “In such a scenario, I would first calmly explain the importance of temperature screening in preventing the spread of viruses and ensuring everyone’s safety. If they still refuse, I would avoid escalating the situation and instead report it to my supervisor or management for further action. It’s crucial to remember that my role is to ensure compliance with health guidelines without causing unnecessary conflict.”
2 Can you explain the importance of maintaining confidentiality in this role?
Answer “Maintaining confidentiality is paramount in any healthcare-related role including that of a temperature screener. As a screener, I will have access to personal health information and it’s essential to respect each individual’s privacy rights. Confidentiality ensures that this data isn’t disclosed without consent, maintaining trust between the screener and those being screened. Moreover, it aligns with legal requirements such as HIPAA regulations in the U.S., which mandate protection of personal health information. Breaches can lead to serious consequences, including penalties or loss of job. Therefore, upholding confidentiality is not just about ethics but also compliance with laws.”
3 What steps would you take to ensure the accuracy of the temperature readings?
Answer: “To ensure the accuracy of temperature readings, I would start by regularly calibrating the thermometer according to manufacturer’s instructions. This ensures it is working optimally and providing accurate results. Next, I would use the device in an appropriate environment. Extreme cold or hot conditions can affect the reading. Therefore, maintaining a controlled setting for temperature screening is crucial. Furthermore, correct usage of the thermometer is important. For instance, if using a non-contact infrared thermometer, it should be held at the recommended distance from the person’s forehead. Lastly, understanding that factors like physical exertion, recent food or drink consumption can influence body temperature will help me interpret the readings more accurately.”
4. How would you respond if a person’s temperature reading is higher than normal?
“If someone’s temperature is higher than usual, I would take it again to make sure it was correct,” was the answer. If it stays high, I would calmly tell the person that they have a high temperature and tell them to get medical help. It’s crucial not to cause panic but provide clear guidance on next steps. As per protocol, I would also tell my boss about this incident so that they could take further action. I would make sure that all the information is recorded correctly so that people can be found. “.
5. Describe your experience with using infrared thermometers or other temperature screening devices.
Answer “I have extensive experience with infrared thermometers and other temperature screening devices In my previous role, I was responsible for daily temperature screenings of hundreds of employees My primary tool was an infrared thermometer due to its non-contact nature and quick results. This involved pointing the device at a person’s forehead and reading their temperature from the digital display. To ensure accuracy, I always maintained a distance of 1-5 cm between the thermometer and the subject’s forehead. It was also important to regularly sanitize the device and keep it calibrated. In addition, I’ve used thermal imaging cameras for mass screenings. These devices can measure multiple people simultaneously, which is useful in high-traffic areas. Overall, I am comfortable with these tools and understand the importance of accurate readings and proper hygiene practices.”
6. How would you keep track of a long line of people waiting to have their temperatures taken while making sure they are correct?
“To handle a long line of people waiting to have their temperatures checked, I would put speed and accuracy first.” Implementing a systematic approach can help streamline the process. There might be clear signs to show people how to do things or roped-off lanes to keep the line under control. It’s crucial to maintain accuracy during this process. Regular calibration of thermometers ensures accurate readings. It is also important to follow the right steps, like putting the thermometer at the right distance from the forehead. Involving more staff during peak times can also decrease waiting time. However, all staff should be adequately trained to ensure consistency in measurements. Lastly, communication plays an important role. People will be less anxious and more willing to work together if they know how long they have to wait and are reassured that safety measures are being taken. “.
7. How familiar are you with the symptoms of infectious diseases like COVID-19?
Answer: “I have a thorough understanding of the symptoms associated with COVID-19 and other infectious diseases. These include fever, cough, shortness of breath, loss of taste or smell, and fatigue among others. Being aware of these symptoms is crucial for temperature screening roles as it aids in identifying potential cases. It’s also important to understand that some individuals can be asymptomatic carriers, highlighting the need for consistent and accurate screenings.”
8. What measures would you take to protect yourself and others during the screening process?
Answer: “As a temperature screener, my role is critical in preventing the spread of infectious diseases. This question is important because it assesses my understanding and commitment to safety protocols. My ability to protect myself and others not only determines my effectiveness in my role, but also impacts the overall health and safety of everyone in the facility. To protect myself and others during the screening process, I would ensure to follow safety protocols strictly. This includes wearing appropriate personal protective equipment such as masks, gloves, and possibly face shields. I’d maintain a safe distance from individuals being screened whenever possible. Using non-contact thermometers can assist in this regard. Regular hand hygiene is crucial. I’d wash my hands frequently and use hand sanitizers when soap isn’t available. Lastly, it’s important to keep the work area clean. Regular disinfection of surfaces, especially high-touch areas, will minimize potential transmission risks.”
9. How would you communicate with a person who doesn’t understand the need for temperature screening?
Answer: “I would explain that temperature screening is a precautionary measure to detect potential signs of illness. It’s not perfect, but it helps identify individuals who might be unwell and prevent the spread of diseases, especially COVID-19. I’d reassure them that it’s quick, non-invasive, and for everyone’s safety. If they still have concerns, I’d offer to answer any questions or direct them to more detailed resources.”
10. Can you discuss your understanding of the role of a temperature screener in the broader context of public health?
Answer: “A temperature screener plays a vital role in public health, particularly during a pandemic. Their primary responsibility is to identify individuals with elevated body temperatures, which could indicate an infection like COVID-19. This position serves as the first line of defense in preventing disease spread within community spaces or workplaces by promptly identifying potential carriers. The data collected can also contribute to broader epidemiological studies and inform public health strategies. Therefore, while it may seem simple, this role requires diligence, attention to detail, and a strong commitment to public safety.”
11. How would you handle a situation where a person becomes aggressive when asked to have their temperature checked?
Answer: “In such a situation, I would remain calm and professional. It’s crucial to explain the importance of temperature checks for everyone’s safety in a non-confrontational manner. If they continue to be aggressive, I would seek assistance from security or management while ensuring my own safety. The key is to handle it without escalating the situation further.”
12. What strategies would you use to calm down a nervous individual during the screening process?
Answer: “To calm a nervous individual during the screening process, I would use clear and simple language to explain each step of the procedure. This helps alleviate fear of the unknown. I’d also maintain a friendly demeanor and make eye contact to establish trust. If they’re still anxious, I might share some reassuring facts about the temperature check’s safety and necessity in preventing Covid-19 spread. Lastly, patience is key – giving them time to relax and ask questions can help reduce their anxiety.”
13. How would you maintain your focus and accuracy during a busy, high-traffic period?
Answer: “Accuracy and attention to detail are paramount when it comes to being a temperature screener, especially during high-traffic periods. In these scenarios, the risk of missing someone with a high temperature increases, which could lead to a potential health risk. Therefore, interviewers want to ensure that you have strategies to maintain your focus and accuracy even when you’re under pressure or dealing with large volumes of people. To maintain focus during high-traffic periods, I prioritize tasks and manage my time effectively. I would also take brief moments to mentally reset when possible. Accuracy is maintained by double-checking results and adhering strictly to protocols. Despite the pressure of a busy period, it’s crucial not to rush procedures as this could lead to errors. Stress management techniques like deep breathing can also be helpful in maintaining calmness and focus during these times.”
14. How comfortable are you with standing for long periods of time while performing temperature checks?
Answer: “I am comfortable standing for extended periods of time as I have always maintained an active lifestyle. This has helped me build my endurance and physical stamina. In terms of performing temperature
Work Environment Related Questions
You can find out how well someone would fit in with your team during the screening process by finding out how they like to work.
You may understand a bit about their previous environments if you know the company they used to work. But it also helps to ask what type of setting they prefer and what they’ve experienced.
Here are some pre-screening interview questions that can help you get a good idea of what the candidate is looking for in a job:
- What type of manager style works best for you?
- In what work environment would you thrive?
- What does an ideal workday look like for you?
Questions to Reveal Organizational Skills
Finding an employee who can stay on task and organized is crucial in picking the right candidate. You want to find someone dedicated to completing their responsibilities on time, without having to be micromanaged.
Sometimes it’s hard to tell how organized someone is just by talking on the phone. But when you’re videochatting, you can look at their face and the space around them.
A disheveled appearance or a cluttered work area can signify someone who doesn’t put much thought into organization.
Try asking these pre-screening questions for your candidates to determine their opinions on organization and time management:
- Have you ever worked on more than one project at the same time?
- How do you prioritize tasks?
- How do you keep track of projects and make sure they get done on time?
TSA Screener Interview Questions with Answer Examples
FAQ
How long is a screener interview?
What is discussed in a screening interview?
