skywest flight attendant interview questions

As a regional airline, SkyWest Airlines is known for its efficient and friendly service. If you’re interviewing for a job with SkyWest, you can expect questions that assess your customer service skills, as well as your ability to work well under pressure.

To help you prepare, we’ve compiled a list of sample SkyWest Airlines interview questions and answers.

The interview process at SkyWest Airlines is relatively quick and easy. The airline typically hires within a few weeks of posting a job opening, and the interview itself is generally not difficult.

Overall, the experience of interviewing with SkyWest Airlines is positive. The airline is professional and efficient, and they seem to really care about their employees. I would definitely recommend applying for a job with them if you’re interested in working in the airline industry.

SkyWest Flight Attendant Interview (Very Detailed)

Interviews for Top Jobs at SkyWest Airlines

Flight Attendant Interview

Application

I applied online. The process took 1 week. I interviewed at SkyWest Airlines in Aug 2022

Interview

The interview process was very simple and streamlined. You watch a few videos and answer the following questions, then you may move on to a video or group interview. I received an offer within two weeks.

Interview Questions

  • Why are you leaving your current position?

Flight Attendant Interview

Application

I applied online. The process took 3 weeks. I interviewed at SkyWest Airlines (San Francisco, CA) in Jul 2022

Interview

Very laid back but easily accessible and over all not an overwhelming experience which I truly appreciate. Making it comfortable to open up and show more of my personality. It was an overall pleasant experience.

Interview Questions

  • What has been a difficult situation in my last position and how did I handle it.

Flight Attendant Interview

Application

I applied online. I interviewed at SkyWest Airlines (Corsicana, TX) in Jun 2022

Interview

Interview was simple. Virtual interview was completed, allowed two opportunities to record answers, 7 questions total. Received CJO within a week later. Definitely a smooth process. Recommend the company for its flight benefits and swift interview process.

Interview Questions

  • Describe a time you helped an agitated customer.Why do you want to be a flight attendant for skywest airlines?

What candidates say about the interview process at SkyWest Airlines

  • Our interview process is a long one because we only hire the best person for a peculiar job that is available. Please be aware that if we do not choose you at this time it does nit mean that we just d…

    Shared on April 17, 2020
  • Good, easy

    Shared on August 27, 2019 – General facility Maintenance – Palm Springs, CA
  • A group interview and then a one on one interview if you are picked.

    Shared on August 30, 2018 – Flight Attendant – Saint George, UT

How candidates received their first interview at SkyWest Airlines

  • Be your self have confidence show you personally.

    Shared on October 9, 2019
  • From another company

    Shared on July 9, 2018 – Aircraft Maintenance Technician – Fresno, CA

What advice do candidates give for interviewing at SkyWest Airlines

  • Just be yourself. If “yourself” is an amazing, bubbly person that loves to give customers an overall great experience, then that is what they are looking for. Try not to student, and be confident in y…

    Shared on April 14, 2019
  • Be as professional and out going as all possible.

    Shared on June 21, 2017 – Flight Attendant – Denver, CO
  • Energy and personility

    Shared on April 24, 2017 – Flight Attendant – Salt Lake City, UT

Please introduce yourself in one minute

Most applicants make a mistake thinking too much about what they will say. What really matters, however, is how you say it. Do you talk clearly and it is easy to understand you? Do you have smile on your face, a pleasant expression passengers will enjoy seeing onboard? Is there any enthusiasm in your voice? Do you look pumped-up for this opportunity, or does it feel like just another interview on your list? Hiring managers watch mostly these things when they ask applicants to introduce themselves, often in a group interview setting.

What you talk about is of secondary importance really, unless you talk nonsense… But you can talk about your education, hobbies, family, or simply tell them where you are from. One thing I suggest you to mention though is your desire to become flight attendant, at least briefly. At the end of the day, that’s why you are in the room with them. Other than that, you can tell them anything, as long as it makes sense when it comes to your career with the company.

One other important thing I want to stress here: Focus on yourself, not what the other candidates are saying. The goal here isn’t to be super-original. When you are in the same room with 30 other applicants, chances are high some people will say that same thing (or a similar one) as you want to say. Do not let it to discourage you, and do not change your plan in a last second. Tell them what you wanted to tell them, regardless of what the rest of applicants are saying. Remember that they do not compare you with them–they simply do group interview to save time, but they consider each candidate individually. So focus on your speech, how you talk, and do not bother whether someone else said something similar.

Example: “One thing I think SkyWest could improve on is how they handle customer service issues. In my experience, many employees seem to have trouble resolving problems with customers in a timely manner. If I were hired here, I would suggest implementing a new system where each team member has a certain amount of time to respond to customer inquiries. This would ensure that all questions are answered within a reasonable timeframe.”

Example: “In my last position as an operations manager at a call center, I was responsible for managing a team of customer service representatives. One day, one of my employees called in sick, which left us short-staffed. I had to find someone who could fill in on such short notice. The employee I found was new to our team, so I spent some time training her before she started working. She ended up being a great addition to our team.”

Example: “When I first started working as a flight attendant, I had to decide which passengers would get off the plane first when we were running behind schedule. Since I didn’t know all of the factors that went into making this decision, I asked my supervisor for advice. She told me to look at each passenger’s ticket number and choose people in order from lowest to highest. This helped me learn about some of the factors that go into making these types of decisions.”

The interview process at SkyWest Airlines is relatively quick and easy. The airline typically hires within a few weeks of posting a job opening, and the interview itself is generally not difficult.

Example: “I’ve never worked in a fast-paced environment before, but I have been working as a server at a restaurant for five years now. The pace of my job has increased over time, especially during rush hour when there are more customers than usual. This experience has taught me how to multitask and prioritize tasks effectively.”

Why do you want to work for SkyWest airlines?

This one isn’t easy, considering that job of a fight attendant does not differ much from one US airline to another, and the same is the case with salary and benefits. However, you should say something, ideally some meaningful reason. One of your options is talking about the region (the West coast), or even a particular hub of SkyWest, LA, Phoenix, Portland, etc, saying that you are native to these areas, and would like to work there as a flight attendant, instead of East coast or whatever.

Second option is saying that you actually know someone working as a flight attendant at SkyWest. They told you a lot about the job, the atmosphere in the workplace, relations with colleagues, salary & benefits, the way company treats both passengers and employees, etc. You liked what you heard and decided to apply with the same airlines.

Last but not least, you can do your research, checking corporate website of SkyWest, Wikipedia page, their social media profiles, etc. Find something you like, something that resonates with you. It can also be something particular on the job description. Any such thing (or a combination of two or more) can be the reason why you applied with SkyWest, instead of with some of their competitors.

skywest flight attendant interview questions

FAQ

What questions are asked in a flight attendant interview?

Flight Attendant Interview Questions
  • How would you handle a passenger who refuses to comply with flight attendant instructions during takeoff and landing? …
  • What would you do if someone afraid of flying started panicking? …
  • What are the first things you would do in an emergency situation in the air?

How long does it take to hear back from SkyWest after video interview?

The interview process was very simple and streamlined. You watch a few videos and answer the following questions, then you may move on to a video or group interview. I received an offer within two weeks.

How do you stand out in a flight attendant interview?

Here are 11 tips to help you have a successful flight attendant interview:
  1. Keep your resume updated. …
  2. Find a clean, quiet room for video interviews. …
  3. Dress appropriately. …
  4. Check your social media. …
  5. Practice interviewing. …
  6. Arrive early. …
  7. Stay organized. …
  8. Be friendly.

How long is SkyWest hiring process?

The whole process can take up to four weeks. Start to finish hiring is quick, however the training takes around a month. The process starts with a group interview, generally with a job offer on site or within 48 hours with invitation to training class.

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