Landing an interview with Oak Street Health is an exciting milestone on your journey to join the company’s mission-driven team As a pioneer in value-based senior care, Oak Street Health is transforming healthcare for older adults.
Now it’s time to prepare to ace your Oak Street Health interview. You will stand out from the others if you know what to expect and how to best answer common questions.
In this article, we’ll look at 10 of the most frequently asked Oak Street Health interview questions, along with examples of strong responses. With the right preparation, you’ll be ready to put your best foot forward.
1. Why do you want to work at Oak Street Health?
These free-form questions are meant to help the interviewer understand why you want to work at Oak Street Health. In your answer, you should talk about how the company’s mission and values match up with your own.
For example:
“I’m thrilled about the chance to work at Oak Street Health because I’m dedicated to enhancing care for seniors and lowering the cost of healthcare.” Oak Street Health’s innovative value-based care model completely aligns with my values. I like that the company focuses on preventative care and works hard to help seniors who are at risk. I would love to be a part of a group that is doing such a great job. “.
2. What interests you about this particular role?
With this question, the interviewer wants to gauge how well you understand the role and why it appeals to you. Be specific by highlighting the day-to-day responsibilities that excite you. You can reference the job description to help craft your answer.
For example
“I’m most interested in this clinical nurse role because of the opportunity it provides to build meaningful relationships with patients through education and care coordination, I’m excited to serve as the first line of support for seniors while working cross-functionally with providers and other team members I also value the focus on preventative care and addressing social determinants of health”
3. What are your strengths and weaknesses?
When answering this common question, focus on strengths relevant to the role while framing your weaknesses positively. For example:
“My greatest strength is forming meaningful connections with patients while providing education and support. I’m also highly organized and detail-oriented, which enables me to effectively track care plans. In terms of weaknesses, I tend to get caught up in the details when documenting patient visits. However, I’ve been actively working to take a step back and maintain a bigger-picture perspective when charting.”
4. How does your experience make you a strong candidate?
This is your chance to connect the dots between your skills, achievements, and the role requirements. Focus on the most relevant qualifications when responding.
For example:
“Through my 3 years of experience as a clinical nurse in senior living facilities, I’ve refined my ability to build trust and rapport with older patients while coordinating their care. I’m well-versed in Medicare and the unique needs of senior patients. I also have experience improving preventative care programs that have increased immunization rates by 15%. This hands-on expertise makes me confident I can excel in this role.”
5. How do you prioritize tasks when everything is a top priority?
Healthcare professionals need to juggle many competing priorities. Share an example that highlights key skills like:
- Time management
- Organization
- Calm under pressure
- Problem-solving
- Communication
- Asking for help when needed
For example:
“When everything feels urgent, I step back, make a list, and identify the top 2-3 mission-critical items. For example, when we were understaffed on my floor, I knew updating patient charts had to be prioritized over preparing educational materials. I maintained focus by blocking off time to chart before responding to staff questions. If I ever felt overwhelmed, I would communicate with the nurse manager so we could problem-solve together.”
6. How do you ensure every patient has a positive experience?
Delivering an exceptional patient experience is crucial at Oak Street Health. Focus your response on specific soft skills required, like:
- Active listening
- Empathy
- Clear communication
- Creating a welcoming environment
- Addressing needs proactively
- Following up
Share examples that exhibit these abilities in action.
“I ensure positive patient experiences by actively listening without distractions to understand needs and preferences. I build trust by validating emotions and treating every patient with compassion. My communication is clear, using patient-friendly language while encouraging questions. I also work to anticipate needs before patients ask, such as bringing warm blankets or water without prompting. Following up shows patients I care and am dedicated to their comfort.”
7. How would you respond if a patient complained about their care experience?
Expect scenarios like this that assess your patient service skills. Illustrate how you would:
- Listen closely without interrupting
- Thank the patient for the feedback
- Apologize for their negative experience
- Remain patient and understanding
- Own the situation and avoid blame
- Work to resolve the issue
- Update documentation and reporting
“If a patient complained, I would listen closely without interrupting to fully understand their perspective and frustrations. I would thank them for bringing this to my attention and sincerely apologize that they had a negative experience. I would remain patient and empathetic when responding, while working to find an appropriate solution based on their specific concerns. I would also be sure to update their charts and any relevant reports, and follow up to ensure they feel cared for.”
8. How do you stay up-to-date on healthcare best practices?
Lifelong learning is essential in healthcare. When answering, highlight that you:
- Regularly read industry journals and publications
- Attend conferences and seminars when possible
- Follow credible thought leaders and associations
- Participate in continuing education
- Ask questions and stay curious
Provide specific examples of resources you rely on.
“I make a point to stay continually up-to-date on best practices by reading relevant journals like JAMA Internal Medicine cover-to-cover when new issues release. I also attend local nursing conferences when my schedule allows. Following thought leaders like Atul Gawande provides me with insightful perspectives. And I ask my manager frequently if there are any updated protocols I should be aware of. Staying current ensures I provide the safest, highest quality care.”
9. Where do you see your career in 5 years?
With this question, the interviewer wants to gauge how you envision your professional growth and development over time. Share goals aligned with the company’s objectives and culture.
For example:
“In 5 years, my goal is to have grown as a leader and clinician at Oak Street Health. As an APN or nurse manager, I hope to be mentoring new nurses while expanding my impact through program ownership. I plan to continue enhancing my expertise in preventative senior care and Medicare. Most of all, I aim to continue positively impacting patients’ lives by advancing Oak Street Health’s mission.”
10. Do you have any questions for me?
Always prepare 2-3 thoughtful questions to ask at the end. This shows your engagement in the role and company. Some examples include:
- “What qualities make someone successful on your team?”
- “What opportunities are there for learning and development?”
- “What are the most pressing challenges facing your department right now?”
- “How do you help nurses avoid burnout and compassion fatigue?”
Asking smart questions makes a lasting impression.
Preparing responses to these common Oak Street Health interview questions will build your confidence going into the interview process. With practice and dedication to showcasing your passions and talents, you’ll be ready to impress your interviewer and move one step closer to bringing better care to more people.
We take care of our team
We give our employees a great, all-around, and flexible benefits package that includes paid time off, good benefits, opportunities for career growth, and learning.
Deliver exceptional primary care, build lasting relationships with patients, and lead a collaborative team of healthcare professionals.
Join our multidisciplinary team, take a whole-person approach to healthcare, and be a part of a place that is committed to providing excellent patient-centered care.
Our Corporate team is very important to our clinics and makes sure everything runs smoothly. They help with everything from finances and operations to marketing and human resources.
Talk to people who might become patients, build relationships with community groups, and teach people about how Oak Street Health can help them.
Whether you work in technology, healthcare, or administration, our remote jobs give you the chance to make a difference while having the freedom of a flexible schedule.
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HEALTHCARE Interview Questions and TOP-SCORING ANSWERS!
FAQ
What questions are asked in a patient safety interview?
