Preparing for Your Change Healthcare Interview: 13 Common Questions and How to Answer Them

Interviewing at Change Healthcare can be an exciting yet nerve-wracking experience. As a leading healthcare technology company that aims to accelerate the journey toward improved lives and healthier communities, Change Healthcare has high standards when hiring new team members.

With the right preparation, you can enter your Change Healthcare interview feeling confident and ready to showcase your qualifications. In this article, I’ll discuss 13 of the most frequently asked Change Healthcare interview questions along with tips for crafting strong responses

1. “Tell Me About Yourself”

This common opening interview question allows you to highlight your background and skills most relevant to the role Structure your answer chronologically, focusing on your work history, accomplishments, and qualifications Provide an overview in 2-3 minutes – you’ll have opportunities to elaborate later.

Tip: Don’t just repeat what’s on your resume. Share details that provide insight into your personality, work style, and motivations.

Example response: “I’m an experienced project manager with over 7 years spent coordinating cross-functional healthcare IT projects from initiation to deployment. I’m adept at managing stakeholder relationships, assessing risks, and optimizing resources to deliver projects on time and under budget. Communication and leadership are two of my strengths. Earlier in my career, I…”

2. “Why Do You Want to Work at Change Healthcare?”

With this question, interviewers want to gauge your passion for the company’s mission. You can show that you know about Change Healthcare by mentioning specific programs or values that you agree with.

Tip: Focus on how your own aspirations align with the company’s goals.

Example answer: “I’m interested in Change Healthcare’s mission to speed up the path to better lives and healthier communities.” With my background in public health and experience getting people to use new technologies, I’m excited about the chance to help create new solutions that make health care more accessible and improve health outcomes. Change Healthcare’s commitment to diversity and inclusion is also important to me. “.

3. “Why Are You Leaving Your Current Position?”

When answering, be thoughtful about how you frame your reason for departure. Avoid negativity by keeping your answer focused on growth.

Tip: If there were issues at your old job, gloss over them or frame them as learning experiences.

Some examples of responses: “I’ve learned a lot at my current job, but I’m looking for a new challenge to push myself and learn more.” Change Healthcare is doing important work at the point where technology and healthcare meet. This fits perfectly with my background and where I want to take my career. “.

4. “What Are Your Salary Expectations?”

Do your market research beforehand so you can give a reasonable salary range based on average compensation for the role in your location. If asked early in the process, say you’re flexible then inquire about their range later on.

Tip: Avoid giving an exact number. Instead, provide a range allowing for negotiation.

Example response: “Based on my experience and qualifications, I would expect a salary in the range of $X to $Y. I have flexibility on the exact compensation depending on the specifics of the role and opportunities for growth. Perhaps we could discuss your budgeted range for this position?”

5. “How Do You Handle Stress and Pressure?”

Remain calm and positive when fielding this question. Share an example of when you faced a stressful scenario or tight deadline. Demonstrate how you approach challenges productively.

Tip: Don’t complain about difficult bosses or circumstances. Focus on the actions you took.

Example response: “I actually thrive under pressure. For example, when my team suddenly had to prep for an accelerated product launch, I remained focused. I immediately met with my team to reprioritize deliverables, communicate expectations, and delegate tasks. While it was a high-pressure situation, we successfully launched on time thanks to the team’s hard work and commitment.”

6. “What Is Your Greatest Strength?”

When discussing your strengths, provide specific examples of when you successfully applied them on the job. Quantify your achievements when possible.

Tip: Choose strengths that align with skills needed for the role and company culture.

Example response: “One of my greatest strengths is my strategic thinking skills. For example, in my last role I significantly improved our client retention rate by designing a new onboarding process for existing accounts. By proactively identifying their needs, we reduced client churn by 15% year-over-year.”

7. “What Is Your Greatest Weakness?”

Don’t actually share a weakness! Instead, choose an area for growth that isn’t critical for the role. Showcase how you’re actively improving.

Tip: Put a positive spin on your weakness. Share lessons learned.

Example response: “My greatest weakness used to be public speaking because I didn’t have much experience with it early in my career. However, I actively sought out presentations at work and took a public speaking course in my free time. With practice and preparation, I’ve become confident speaking to large groups and now actually enjoy presentations.”

8. “Why Should We Hire You?”

Summarize your qualifications, achievements, and fit for the role. Provide examples of how you could make meaningful contributions to the company.

Tip: Don’t be cocky, but sell yourself based on your talents, experience, and work ethic.

Example response: “You should hire me because my technical expertise in healthcare systems and project management experience make me extremely capable of driving success in this role. I have a proven track record of building strong stakeholder relationships, identifying risks, and executing seamless implementations that support adoption. I’m passionate about improving healthcare through innovation and would bring fresh ideas and a collaborative work style to your team.”

9. “Where Do You See Yourself in 5 Years?”

Show career ambition by demonstrating your potential for growth and promotion. Outline how you’d like to progress professionally while supporting the company’s goals.

Tip: Focus more on the contributions you hope to make rather than job titles or compensation.

Example response: “In 5 years, I see myself managing larger scale programs and product teams at Change Healthcare. I hope to gain experience leading cross-functional initiatives from conception to rollout. With my technical project management skills and passion for innovating, I believe I could make significant contributions in a leadership capacity. Most importantly though, I want to continue having a positive impact by shaping solutions that transform outcomes across the healthcare spectrum.”

10. “How Do You Handle Conflict?”

Share your philosophy for resolving workplace disagreements. Emphasize open communication, teamwork, and your focus on the end goal. Provide an example if you have one.

Tip: Avoid trashing difficult co-workers. Outline your productive approach.

Example response: “I navigate conflict by actively listening to my colleague’s perspective while clearly communicating my own viewpoint. I find if we share information openly, we can usually find a solution that benefits the larger business objective. I like to gather all stakeholders to work through issues as a team. For example, when conflicts arose on my last project around timelines, I brought everyone together…”

11. “Describe a Time You Made a Mistake at Work”

We all make mistakes, so don’t be afraid to share one from your past. The key is to demonstrate lessons learned. Outline how you identified the error, took responsibility, and implemented changes after.

Tip: Choose a mistake with a positive result or resolution.

Example response: “When I was first starting out in my career, I mistakenly set the wrong expectations with a key client around timelines on a large implementation project. While I was eager to please, I agreed to an unrealistic deadline that my team then couldn’t meet. I learned I should have been more thoughtful about properly vetting requirements upfront and setting attainable delivery timeframes. Though the client was initially frustrated, I owned my mistake and worked closely with them to adjust the schedule and scope. We ended up building a stronger relationship.”

12. “Do You Have Any Questions for Me?”

Always bring questions to the interview focused on the company, your potential role, and next steps. This shows your engagement and interest in the opportunity.

Tip: Jot down 5-10 questions to choose from, including ones that arose from the conversation.

Sample questions:

• How would you describe the culture at Change Healthcare?

• What qualities make someone successful in this role?

• What are some of the biggest challenges facing your department right now?

• What are the next steps in the interview process?

• When are you aiming to make a hiring decision?

13. “Can You Explain This Gap in Your Resume?”

If you have employment gaps, proactively address them rather than letting the interviewer wonder. Be honest about your situation while focusing on your eagerness to return to the workforce.

Tip: Stress how you kept your skills sharp during any extended absence.

Example response: *”After having my twin daughters, I took 2 years off from work to focus on raising them. However, I made sure to keep my technical abilities current during that time by taking online courses, attending local tech meet-ups when possible, and doing occasional freelance