Paying medical bills can be confusing and stressful, but it doesn’t have to be when you’re a patient of Gem State Radiology. As one of the premier radiology groups in Idaho, Gem State Radiology aims to provide patients with a billing and payment process that is straightforward, convenient, and hassle-free. In this article, I’ll walk through everything you need to know about paying your Gem State Radiology bills so you can check this task off your to-do list with ease.
Understanding Your Gem State Radiology Bill
After you undergo an imaging exam like an MRI, CT scan, mammogram, or X-ray at one of Gem State Radiology’s conveniently located outpatient centers, you’ll receive a bill in the mail. This bill will outline the specific services you received, the cost of those services, and the total amount owed.
Key things to look for on your Gem State Radiology bill:
-
Date of service: This is the date when you had your imaging exam or procedure.
-
CPT codes These are 5-digit codes that identify the specific radiology services provided. Common CPT codes include 71250 for a chest X-ray 74177 for a CT of the abdomen and pelvis and 70540 for an MRI of the brain.
-
Charges: This column lists Gem State Radiology’s fee for each service rendered. Your total charges are itemized line-by-line.
-
Payments/adjustments This is where any payments made or adjustments applied will be shown, such as what your insurance covered
-
Patient balance: This is the amount you owe Gem State Radiology after insurance payments and adjustments are accounted for.
Scrutinizing the details on your billing statement is important to ensure there are no errors or discrepancies. If you find a charge that seems incorrect, contact Gem State Radiology’s billing department right away to get it sorted out.
Payment Options from Gem State Radiology
Gem State Radiology offers several convenient payment options to help patients pay their bills in a way that suits their needs:
-
Online bill pay: Pay your balance quickly and securely on Gem State Radiology’s website. You can make a one-time payment or set up recurring payments.
-
Phone: Call Gem State Radiology’s billing department at (208) 954-8100 and make a payment over the phone using a credit, debit or HSA card.
-
Mail: Send a check or money order payable to Gem State Radiology to their lockbox facility address (provided on your billing statement). Be sure to include your account number on the check.
-
In person: Stop by any Gem State Radiology outpatient center during regular business hours to make a payment by cash, check, or credit/debit card.
-
Automatic bank drafts: Authorize Gem State Radiology to automatically withdraw your balance due from a checking account each month. Simple and hassle-free!
Whichever option you choose, Gem State Radiology aims to make paying your bill as quick and convenient as possible. They accept most major credit cards, including Visa, MasterCard, Discover, and American Express, along with debit cards, checks, and cash.
Financial Assistance from Gem State Radiology
In addition to flexible payment options, Gem State Radiology also offers financial assistance programs to patients who qualify. If you are uninsured or underinsured and receiving medically necessary care, you may be eligible for a discount on your bill.
Some key financial assistance options from Gem State Radiology include:
-
Prompt pay discounts: Get a 30% discount on your balance when you pay your bill in full within 30 days of the initial statement date.
-
Hardship/uninsured discounts: Uninsured or underinsured patients may receive a discount of up to 100% off of charges based on financial need.
-
Payment plans: Having trouble paying the full amount due? Set up an extended payment plan that breaks down your balance into smaller monthly installments. Interest-free payment plans are available.
-
Charity care: Patients below 200% of the federal poverty level may qualify for a full charity care write-off of their Gem State Radiology bills.
To find out if you’re eligible for any financial assistance programs, speak with a Gem State Radiology billing representative. They can explain the requirements and help get you signed up.
Avoiding Gem State Radiology Bill Pay Surprises
While radiology bills can occasionally catch patients off guard, you can avoid payment surprises by taking a proactive approach:
-
Get estimates: Need an MRI or other imaging service? Call ahead to get an estimate of the charges specific to your insurance plan so you know what to expect.
-
Ask about discounts: Don’t assume you won’t qualify for any discounts or financial assistance. It never hurts to ask!
-
Stay on top of bills: Open and review your Gem State Radiology statements as soon as they arrive so you can catch any issues early on.
-
Set reminders: Mark your calendar with payment due dates so your account doesn’t become past due. Set automated reminders for any regular payments you have set up.
-
Provide updated insurance: Inform Gem State Radiology anytime your insurance coverage changes to prevent claim denials or underpayment.
Following these tips will help ensure paying your Gem State Radiology bills goes as smoothly as possible. Reach out to their helpful billing team with any questions along the way.
Common Billing Questions Answered
If you’re like most patients, chances are you have some questions about the billing and payment process at Gem State Radiology. Here I’ll cover some of the most frequently asked questions:
How long do I have to pay my bill?
Gem State Radiology bills are due upon receipt, but you typically have 30 days from the statement date to pay before the account is considered past due.
What if I can’t afford my bill right now?
If paying the full balance is a hardship, call Gem State Radiology’s billing department to discuss payment plan options. You may also qualify for a discount.
Do I have to pay my bill all at once?
No – Gem State Radiology offers flexible monthly payment plans that allow you to pay your balance over an extended period.
What if I’m uninsured?
Uninsured patients may be eligible for significant discounts of up to 100% off of charges from Gem State Radiology based on financial criteria.
What if I have a high deductible health plan?
If you have not yet met your annual deductible, you may qualify for Prompt Pay discounts from Gem State Radiology when you pay your bill quickly.
What if my insurance hasn’t paid yet?
You can contact Gem State Radiology to set up a payment plan while you wait for insurance to process the claim. Be sure to follow up with your insurance provider too.
Can I pay using my HSA or FSA card?
Yes, Gem State Radiology accepts HSA, FSA, and HRA cards as payment options on your account.
Do you accept cash or checks?
Yes, Gem State Radiology accepts cash, checks, and all major credit/debit cards for bill payment.
Let Gem State Radiology Take the Stress Out of Paying Your Bill
As one of Idaho’s top radiology groups, Gem State Radiology strives to provide patients with clear billing statements, flexible payment options, and helpful financial assistance to take the frustration out of medical bill pay.
If you have any questions about an upcoming or existing Gem State Radiology bill, their knowledgeable billing team is ready to help. Reach them at (208) 954-8100 to review your account and get set up with the right payment plan for your financial situation. With Gem State Radiology’s simple billing and payment process, you can focus on your health rather than stressing over medical bills.
Saint Alphonsus Regional Medical Center
1055 N. Curtis Road Boise, Idaho 83706 Phone: 208-367-2121Get Directions
Saint Alphonsus Medical Center – Baker City
3325 Pocahontas Road Baker City, OR 97814 Phone: (541) 523-6461Get Directions