The City of Hendersonville provides water and sewer services to residents and businesses in Hendersonville, North Carolina Paying your Hendersonville utility bill online is the most convenient way to manage your account. This comprehensive guide will walk through registering for online payments, available bill pay options, avoiding late fees, and key details to help you pay your Hendersonville water and sewer bill online
Getting Started with Online Bill Pay
To pay your Hendersonville water and sewer bill online, you first need to set up an account on the Customer Portal Here are the steps
- Visit the online payment website and click “Register”
- Enter your 10-digit account number and 4-digit customer number
- Create a unique username and password
- Provide your name, email address, phone number and billing address
- Accept the terms and conditions
Once registered, you can log in anytime to view open bills, make payments, set up autopay and manage notifications.
Online Bill Payment Options
The City of Hendersonville offers several ways to pay your water and sewer bill through the online portal:
Credit/Debit Card
Visa, Mastercard, Discover and debit cards from major banks are accepted. American Express is not accepted currently.
ACH Withdrawal
Link your checking or savings account to make direct ACH payments. No fees apply for ACH payments.
AutoPay
Set up recurring automatic monthly payments using your preferred method to ensure on-time payment.
One-Time Payment
Make single one-off payments as needed each month. Useful if your bill amount varies.
Pay by Phone
Call 828-697-3052 and use the automated system for one-time credit card payments.
Avoiding Late Payment Fees
Hendersonville utility bills are due around the 20th of each month. Late fees apply if payment is not received by the due date. Here are some tips to avoid late fees:
- Mark your bill due date on your calendar so you don’t forget
- Sign up for email/text reminders when your bill is ready
- Enroll in AutoPay to have payments processed automatically
- Pay a few days early to allow mailing and processing time
- Choose instant payment methods like online or phone payments
- Review statements regularly to catch any missed bills
Activating payment reminders and AutoPay gives peace of mind that your bill is paid on time.
Viewing Payment History
Within your online account, you can view past bills and payment history:
- Go to the “Payment History” section
- Select the time period you want to view (up to 24 months back)
- Details like due dates, amounts, account balance will be displayed
- You can also download PDF copies of historical bills
Maintaining your own records makes it easy to cross-check billing accuracy.
Getting Receipts for Online Payments
When you pay your Hendersonville utility bill online, you have multiple options to access payment receipts:
- A downloadable PDF receipt is provided after each online payment
- Email notifications with receipt details are sent after each transaction
- Past receipts can be accessed in your Payment History
- Enable text alerts to get real-time payment confirmations
Be sure to save receipts for tax purposes and personal records. You can also contact Hendersonville Utility Billing and provide receipt numbers to reference any payment questions.
Avoiding Online Bill Payment Issues
To avoid problems when paying your Hendersonville utility bill online, keep these tips in mind:
- Double check your account number when registering
- Note reference numbers in case payments don’t process
- Verify payment amounts before submitting
- Check for alerts or blocks that may prevent payment
- Contact support immediately for any payment discrepancies
- Update contact information to ensure accurate records
Closely monitoring account activity and maintaining thorough documentation helps resolve any potential payment issues quickly.
Paying your City of Hendersonville water and sewer bill through the convenient online portal is fast, secure and efficient. Following this guide ensures you understand all your bill pay options, can set up reminders and autopay, and access payment histories. Proactively managing your account makes paying your bill stress-free each month.
Sewer System Improvements
Does Hendersonville have sewer service?
In certain areas, City of Hendersonville water customers have sewer service provided by Henderson County. These are two separate government entities and payment for that sewer service must be made according to the instructions on that bill. Where do I call if I have questions about my City tax bill? City Tax Collector – 828/233-3203
How do I pay my utility bill in Hendersonville TN?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Hendersonville Utility District (TN). Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. All-In-One Bill Pay with doxo. Pay for free with Linked Bank Account.
Where can I pay my water bill in Henderson NC?
The office is located at 122 Young Street, Henderson NC and as of October 2022 is open for payment on Monday – Friday from 9AM to 1PM. Check or money order should be made payable to ‘Vance County Water District’. Also bills can be paid online – see link on this page.
How can I pay my city of Henderson utility bill?
To pay your city of Henderson utility bill, you’ll need a copy of your Utility Billing Statement. You can use the Guest Pay feature to make the payment – your own or someone else’s. Having trouble? Contact our Customer Care Center at (702) 267-5900 for assistance.
Does the city of Hendersonville offer an online customer portal?
The City of Hendersonville offers an online Customer Portal. The portal will allow our customers options to manage their own utility accounts. The options available to our customers include eBilling, payments, update contact information, and view account history.
Does Henderson County Water District offer auto bill pay?
Henderson County Water District offers auto bill pay through your checking account every month. To sign up you need to stop in our office to fill out a form to sign up and we will need a voided check or a letter from your banking institution with your account information. HYPER-REACH Henderson County Water District participates in HYPER-REACH.
