As an Alaska telecommunications leader GCI makes paying your monthly bill straightforward and convenient. With multiple options to pay by phone, you can easily take care of your GCI bill on your schedule.
GCI offers toll-free automated and live representative phone payments for all customers Whether you want to pay off your current balance or prepay next month’s charges, GCI’s phone payment system allows you to quickly handle your bill in just minutes
To pay by phone, simply call 1-800-800-4800 anytime and follow the voice prompts. You can opt to use GCI’s automated Interactive Voice Response (IVR) system or speak to a knowledgeable GCI agent who will process your payment.
Convenient Phone Payment Options
GCI provides multiple ways to pay your bill over the phone for maximum convenience:
Automated Payments
Using GCI’s automated phone system, you can make a quick payment or check your balance by following the voice prompts to enter your account details and payment information.
The automated system is available 24/7 for whenever you need to pay your bill.
Live Representative Assistance
For personalized help, GCI’s team of representatives are available by phone daily from 7am to 10pm to take your payment.
The agents can answer any billing questions and walk you through the payment process. You’ll just need to provide your account number, contact details, and payment information.
Secure Payment Processing
Whether you use the automated system or speak to an agent, GCI ensures secure payment processing over the phone.
Your financial details are encrypted and protected when paying by phone. GCI also makes it easy to store your payment info securely for future quick payments.
Payment History and Balance
In addition to making payments, GCI’s phone system allows you to quickly check your account balance or view previous payments.
Accessing your billing details over the phone helps you easily stay on top of your account.
What You’ll Need to Pay Your Bill by Phone
To swiftly pay your GCI bill by phone, have these items ready:
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GCI account number – Located on your monthly invoice.
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Valid payment method – Credit/debit card, bank account, or GCI gift card.
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Contact information – Including name, address, and phone number.
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Security PIN – If you have one set up for your account.
With these details, paying by phone takes just a few quick minutes.
Payment Methods Accepted
For maximum flexibility, GCI accepts multiple payment methods when you pay by phone:
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Debit or credit card – Visa, Mastercard, American Express, Discover
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Checking or savings account
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GCI gift card
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Your GCI Wallet funds
GCI also accepts cash and check payments in-store. But for 24/7 payments by phone, credit/debit cards, bank accounts, and gift cards are accepted.
Account Management at Your Fingertips
In addition to fast payments, GCI’s phone system allows you to:
- Check your current balance
- Review payment history
- Update billing details
- Set up autopay payments
- And more!
Managing your account is quick and easy by phone.
Anytime Access for Your Convenience
With GCI’s toll-free automated phone system, you can pay your bill or access account details 24 hours a day, 7 days a week. GCI also has knowledgeable representatives available to assist you by phone daily from 7am to 10pm.
Whenever you need to pay your GCI bill, day or night, phone payments offer an easy and convenient option personalized to your schedule.
Avoid Service Interruptions
Paying by phone helps ensure you don’t miss a bill payment and risk disconnection. GCI offers hassle-free phone payments so you can maintain continuous service.
In just minutes, you can pay off your monthly charges without having to worry about mailing checks or tracking due dates.
Your Payment, Your Way
As Alaska’s premier connectivity provider, GCI offers flexible billing options to fit your needs. Paying by phone is one of the most popular ways to conveniently manage your account.
With GCI, you can handle billing quickly on your own terms to stay connected across Alaska and beyond. Reliable service and exceptional customer experience are our top priorities.
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FAQ
What is the GCI customer service phone number?
Why did MyGCI bill go up?
What is MyGCI account number?
How to change GCI plan?
How do I pay my GCI Bill?
You can pay your bill in a variety of ways: by mail, by phone, online with MyGCI, or by stopping into a GCI store. Multiple methods of payment are accepted wherever you pay your bill. You can sign up and pay your bill online through MyGCI at my.gci.com.
Where can I Check my GCI Bill?
Head into a GCI Store near you to check your balance, make a payment or get help with your bill. Note: GCI is temporarily closing many of our retail stores to the public in urban areas and adjusting retail store hours at our other stores.
Do I have a payment due date for all my GCI services?
For most customers, there is one payment due date for all your GCI services. However, you may choose to make separate payments during the month by logging into MyGCI.
How can I create a new GCI account?
To create a new MyGCI account and sign up, follow these steps: 1. On the Login Screen, click ‘Sign Up’ under ‘Don’t have a login?’. 2. Enter your email address on the Signup screen.
How can I contact GCI customer service?
To contact GCI Customer Service for basic account information (including name, address, or billing information), use the phone number or mail address provided in the note. Make sure to include your contact information so they can respond to your request.
Can Michael access my billing information on GCI?
Michael, who works in a specific department, can only see billing (and other information) for that specific account on MyGCI. He does not have access to your billing information. To get the new MyGCI app, if you currently have GCI’s MyUsage app, you can manually update the app or allow your device to automatically update itself.
