How to Pay Your Horry County Electric Bill: A Simple Guide

Paying your monthly electric bill to Horry Electric Cooperative is easy with the various payment options available. As a Horry County resident, it’s important to understand how to read your electric bill and the different ways you can pay it. In this guide I’ll walk you through everything you need to know about paying your Horry County electric bill.

Understanding Your Horry County Electric Bill

When you receive your electric bill each month from Horry Electric Cooperative, it contains a lot of important information. Here are the key sections to look for

• Account number – This unique number identifies your account with the co-op. You’ll need to reference this when making a payment.

• Service address – This shows the address where you are being billed for electric service. Verify it is correct.

• Billing date – This shows the date the bill was issued. It helps you know when payment is due.

• Due date – The date your payment must be received by to avoid late fees. This is usually around the 25th of each month.

• Meter readings – Your bill shows the read dates and meter readings used to calculate usage and charges.

• Electricity usage – This shows how many kilowatt-hours (kWh) you used during the billing period. Usage varies month-to-month.

• Itemized charges – These are the various electric service and fee charges that make up your total electric bill.

• Amount due – This key item shows your total bill amount due for that month. It must be paid by the due date.

Carefully reviewing your Horry Electric bill each month ensures you understand what you are being charged for. Now let’s look at how you can pay it.

Pay Online

The easiest way to pay your Horry County electric bill is online through the co-op’s online payment system called MyEnergy. To use it, you must first register for an online account. This allows you to securely access your account details and make payments.

To pay online, simply log into your MyEnergy account and select “Make Payment.” You can then enter your payment info and the amount to pay your bill. The payment will be instantly applied to your account.

Paying online allows you to avoid lines and save on postage. You can also set up recurring payments so your bill gets paid automatically each month. It’s fast, easy, and secure.

Pay by Phone

You can also pay your Horry Electric bill over the phone using their automated payment system. To make a payment this way, call (843) 369-2211.

The automated system will prompt you to enter your 10-digit account number and the amount you want to pay. You can then enter your debit/credit card or checking account information. The payment will immediately process when you confirm the details.

This is a convenient option when you don’t have time to log into your online account. The automated phone payment system is available 24/7.

Pay by Mail

If you prefer to mail in your payment, you can send a check or money order along with your payment stub to:

Horry Electric Cooperative, Inc.
PO Box 119
Conway, SC 29528-0119

Be sure to allow enough time for the mailed payment to reach the office by your due date to avoid late fees. Only mail your payment a few days before the due date.

You can also drop your payment off in-person at one of Horry Electric’s two office locations in Conway or Socastee during business hours.

Pay at Kiosks

For fast cash or debit/credit card payments, Horry Electric has payment kiosks available 24/7 at their office drive-thru locations in Conway and Socastee.

The kiosks accept cash, checks, and card payments without having to go inside the building. They are very convenient when you have waited until the last minute to pay your electric bill.

Pay at Local Banks

Many banks located throughout Horry County accept electric bill payments for Horry Electric Cooperative. Most accept payments during normal business hours for customers with accounts or without.

Contact your local bank branch to see if they accept electric payments and what cut-off times apply. This can also help avoid late fees if you missed the online and phone cut-off times.

Pay via Bank Draft

You can sign up to have your Horry Electric bill paid automatically each month through a bank draft (ACH debit) from your checking or savings account. This ensures your bill gets paid on time without having to remember when it’s due.

To set up bank draft payments, complete and submit the Auto Bank Draft form available from the co-op. Drafts will be processed monthly on your bill’s due date for the amount due. You’ll still receive a bill to review charges.

Budget Billing Programs

Horry Electric offers two budget billing programs to help evenly spread your costs over the year and avoid big swings in your monthly bills.

The Equal Pay program averages your annual usage to determine a fixed monthly payment amount. This makes budgeting easier with a predictable bill.

The Rest Easy program simply drafts your full monthly bill amount each month. You don’t have to worry about missing a payment or incurring fees.

Check with Horry Electric to enroll in these bill payment assistance programs if interested.

Avoid Late Fees

Horry Electric charges a late fee if your bill is not paid by the due date. This is typically around the 25th of each month. The late fee amount is disclosed on your bill.

To avoid getting assessed a late fee, pay your bill early online, by phone, at a kiosk, or at your bank. You can also enroll in a budget billing or bank draft program to ensure on-time payment.

Review your account balance online and pay right away if you see an outstanding balance after the due date. This can help minimize late fees charged to your account.

Get Payment Assistance

If you are struggling to pay your Horry County electric bill on time, contact Horry Electric as soon as possible. They have programs and funding sources that may be able to provide bill payment assistance.

For example, Horry Electric works with local non-profit agencies that have special assistance funds for utility bills. They also offer flexible payment plans to spread balances over time.

Don’t let an unpaid electric bill potentially lead to service disruption. Seek payment assistance immediately to maintain electric service for your home.

Pay Locally In-Person

In addition to the office kiosks, you can pay your Horry Electric bill in-person at either of their locations:

Conway Office
2774 Cultra Road
Conway, SC 29526

Socastee Office
5889 Hwy 707
Myrtle Beach, SC 29588

Both offices accept cash, check, money order, and debit/credit card payments at the front desk during regular business hours.

If paying at the last minute before your due date, be sure to arrive with enough time for them to process your payment before their cut-off time for the day. Avoid potential late fees by paying early in the day.

Set Up Recurring Payments

You can avoid forgetting to pay your bill each month by setting up recurring payments through Horry Electric’s online payment system. This automatically pays your monthly electric bill amount on the due date or on a set date you specify.

Log into your MyEnergy account and click on “Recurring Payments” under the Billing & Payments menu. Follow the steps to securely store your payment method for automatic monthly payments going forward.

Recurring payments provide a convenient option to ensure you never miss an electric bill payment. Your account stays in good standing with on-time payments deducted automatically each billing cycle.

In Summary

Be sure to pay your bill in full by the due date listed to avoid late payment fees. Seek assistance quickly if you are struggling to pay your bill. Managing your electric account responsibly will ensure reliable service.