How to Pay Your Electric Bill with Clarksville Department of Electricity

Paying your monthly electric bill to the Clarksville Department of Electricity (CDE) is easy and convenient with several options to choose from. As the primary provider of electricity for the city of Clarksville, Tennessee, CDE offers reliable service and multiple ways for customers to pay their bill. In this article, we’ll walk through the various methods available to pay your CDE electric bill, as well as some key information about CDE as a utility provider.

Overview of CDE

CDE is the city-owned electric utility that serves over 67,000 residential and commercial customers in Clarksville. They provide electricity as well as fiber-optic based services for internet video and voice. As a municipal utility, they are governed by the Clarksville City Council.

Some key facts about CDE:

• Founded in 1939
• Over 130 employees
• Service area of 94 square miles
• Maintains over 1,680 miles of power lines
• Member of Tennessee Municipal Electric Power Association (TMEPA)

Now that we’ve covered some background on CDE, let’s look at the ways you can pay your electric bill with them.

Pay Online

The fastest and most convenient way to pay your CDE electric bill is online through their website. To pay online, you’ll first need to set up an online account profile. This allows you to view your billing statement and account details online at any time.

To create an account:

• Go to CDE’s website and click on “My Account”
• Select “Register”
• Enter your account information and create a username and password

Once your account is created, you can log in at any time and click “Pay Bill” to make a payment. CDE offers two online payment options:

Bank Account – Link your checking or savings account to make payments directly from your bank. This method is free of charge.

Credit/Debit Card – Pay with a Visa, Mastercard, Discover or American Express card. A $2.95 convenience fee applies per transaction.

Online payments are posted to your account immediately, so it’s a great option if your bill is due soon.

Pay by Phone

If you prefer to talk to someone directly, you can pay your CDE electric bill over the phone. Just call 931-648-8151 and select the “Pay Bill” option. You’ll need to have your account information ready.

CDE accepts debit/credit card payments over the phone. A $2.95 convenience fee will apply per transaction. Phone payments are fast and convenient, without the need to register an online account.

Pay by Mail

For customers who prefer to mail in a payment, CDE provides a pre-addressed return envelope with each monthly bill. Simply place your payment (check or money order) in the envelope and drop it in the mail. Payments should be mailed to:

CDE Lightband
P.O. Box 31509
Clarksville, TN 37040

Mailed payments take 1-2 business days to process once received. Do not mail cash payments.

Pay in Person

You can also pay your CDE electric bill in person at their office located at:

2021 Wilma Rudolph Blvd.
Clarksville, TN

Office hours are Monday-Friday from 8 AM to 5 PM, excluding holidays. In-person payments can be made by cash, check, credit/debit card or money order. This is a good option if you prefer to pay with cash or need same day payment processing.

Pay at Kiosk Locations

For 24/7 payment convenience, CDE has partnered with area HiRoad stores to offer bill pay kiosks. You can find these self-service kiosks at five locations around Clarksville. They accept cash, check or credit/debit payments immediately.

Kiosk locations include:

• 1599 Ft. Campbell Blvd
• 2537 Wilma Rudolph Blvd
• 111 Cunningham Lane
• 1801 Ashland City Rd
• 3880 Trenton Rd

The kiosks are available 24/7 so you can pay on your schedule. Cash and check payments are free, while a $2.95 fee applies to cards.

Auto-Pay and eDraft Options

For maximum convenience, CDE offers both auto-pay and eDraft options.

With auto-pay, your bill is automatically paid each month on the due date from your bank account. Enroll through your online account or at the CDE office. Bank draft auto-pay is free.

eDraft allows you to make automatic one-time payments through your online account using your checking or savings account. It’s like a manual auto-pay each month. eDraft payments are also free.

Payment Assistance Programs

If you are having difficulty paying your CDE electric bill, they offer payment assistance programs and partnerships with local agencies. These programs can provide bill reductions and energy assistance for qualifying households.

Contact CDE at 931-648-8151 to learn more about available payment assistance options. Their team can walk through qualifications and applications.

Avoid Late Fees and Disconnection

One final tip – be sure to pay your CDE electric bill on time each month to avoid late fees and potential service disconnection. Bills are due by the 10th of each month. Late fees apply after the due date and disconnection can occur if a past due balance remains unpaid.

Stay on track with on-time payments using CDE’s convenient online, phone, mail, or in-person payment options. Reach out to them if you anticipate having trouble paying a bill in order to set up payment arrangements.