How to Pay Your BSNL Broadband Bill Online: A Step-by-Step Guide

Having a reliable and fast broadband connection at home is vital in today’s digital world. As a BSNL broadband customer, it’s important to pay your monthly broadband bill on time to avoid any service disruption. The easiest way to do this is online through the BSNL customer portal.

Paying your BSNL broadband bill online is quick, easy and can be done 24/7. In this comprehensive guide, we’ll walk through the step-by-step process to pay your BSNL broadband bill online using a computer or mobile phone.

Benefits of Paying BSNL Broadband Bill Online

Here are some of the major benefits of paying your BSNL broadband bill online:

• Convenient – Pay anytime anywhere in just a few minutes. Avoid standing in long queues.

• Secure – Payment gateway is highly secure and protects your financial information,

• Paperless – Go green by reducing paper bills and postal mail,

• Payment History – Your payment history and receipts are stored securely in your online account.

• Avoid Late Fees – Pay on time by the due date to avoid expensive late payment fees.

• Time Saving – Takes only a few minutes compared to mailing in checks or visiting payment centers.

Step 1: Log Into Your BSNL Account

To get started paying your broadband bill online, first visit the BSNL customer portal at https://portal2.bsnl.in/myportal and click on “Sign In”.

If you haven’t already registered for online access, click on “Register” and provide the required details to create your username and password.

Once registered, sign in with your credentials. This will bring you to your BSNL account dashboard.

Step 2: Select Bill Payment

After logging in, look for and click on the “Bill Payment” or “Pay Bill” option. This will open the bill payment page.

If you don’t see it, click on the menu icon in the top left corner to access the full menu. Under the “Bill” section you’ll find the bill payment link.

Step 3: Choose BSNL Broadband

On the bill payment page, you’ll need to first select which BSNL service you want to make a payment for.

Look for the dropdown menu and click on “Broadband” from the list of options if it isn’t already selected by default.

Step 4: Enter Your Broadband Number

Next, you’ll need to input your 10-digit BSNL broadband phone number without any spaces or symbols.

Double check that you’ve entered the correct broadband number to avoid any errors applying payment.

Step 5: Confirm Bill Details

Before proceeding to payment, verify that the bill details shown like amount due, bill period, due date etc. are all accurate.

Scroll down to view full itemized details of your current broadband bill if needed. If any bill details appear incorrect, contact BSNL customer support.

Step 6: Select Payment Method

You’ll then need to choose your preferred payment method. The available options include:

• Net Banking – Instantly pay from a linked bank account.

• Debit/Credit Card – Use Visa, MasterCard, RuPay, etc. Convenience fee applies.

• UPI – Instant UPI payments through Google Pay, PhonePe, Paytm, etc.

• Wallet – Paytm, Freecharge, JioMoney and other digital wallets.

Select your desired option to proceed. Netbanking or UPI is recommended for fastest processing.

Step 7: Enter Payment Details

Based on your selected payment method, you’ll be prompted to enter details like bank account number, UPI ID, card number, CVV, expiry date, OTP etc.

Carefully fill in all the correct payment details. Make sure your payment method has sufficient balance/limit to complete the transaction.

Step 8: Confirm Payment

Once all details are filled, verify everything is correct before clicking “Proceed” or “Make Payment” to finalize the bill payment.

This will deduct the bill amount from your selected payment method and reflect in your payment history.

Step 9: Save Payment Receipt

After successful payment, you’ll get a paid bill receipt on the confirmation page. Be sure to save or print this receipt for your records, and as proof of bill payment.

You can also access paid and pending broadband bill receipts anytime by logging into your BSNL account.

And that’s it! Following these simple steps will ensure you pay your monthly BSNL broadband bill online safely and on time, every time.

Payment Status Tracking

If you don’t see the payment reflecting immediately in your BSNL account, don’t worry.

You can track the real-time status of your broadband bill payment by clicking on “Payment History” in your BSNL account dashboard. This will show pending, successful, or failed payments.

Allow a few hours for the payment to get updated in the system. If the payment status remains pending beyond 12 hours, contact your bank or BSNL support.

Registering Your BSNL Account for Bill Pay

To pay your BSNL landline or broadband bills online, you’ll first need to register for an online BSNL account using your broadband number.

Here are the steps to register online:

• Visit https://portal2.bsnl.in/myportal and click Register.

• Select your circle/location and service (broadband).

• Enter your 10-digit BSNL phone number and click Get OTP.

• Input the OTP sent to your number and click Submit.

• Create a password and security questions for your account login.

• Provide your personal details like name, email, address etc.

• Verify your email to activate your new BSNL online account!

Once registered, just login anytime and click Bill Payment to pay your broadband or landline bills online in minutes.

Auto-Pay for Recurring Payments

For even more convenience, you can enable auto-pay in your BSNL account so your broadband bills get paid automatically each month.

Just log in, go to payment settings, and enable auto-pay using your preferred payment method. This ensures you never miss a payment deadline.

You can also go paperless by switching to e-bills only. Just make sure to still periodically log in to check your bill amounts.

Paying Old Dues & Failed Payments

If you have any unpaid old bills or a recent payment failed, the portal will notify you of outstanding dues when you log in.

To clear outstanding broadband bills, simply follow the same payment process. On the bill details page, both your current bill and any unpaid old bills will be shown for payment selection.

Resolve failed payments by retrying using another payment mode like a different bank account, credit card, debit card, etc. Contact BSNL support if issues persist.

Get Support

If you have any issues registering your account, checking your bill, processing payments or need any billing clarifications, click on Live Chat or call the BSNL broadband customer care helpline for assistance.

So forget queues and delays! Opt for the convenience of paying your monthly BSNL broadband bills online using the simple steps outlined above. It takes just few minutes to complete and ensures continuous, uninterrupted broadband connectivity.