Paying your water bill to Muskingum County Utilities is now easier than ever thanks to convenient online payment options. With just a few clicks on your computer or smartphone, you can review your water usage and charges, make secure payments, and manage your water account. This comprehensive guide will walk you through the process of paying your Muskingum County water bill online.
Accessing the Online Payment Portal
To get started paying your water bill online, you’ll need to access the Muskingum County Utilities online payment portal. You can find it at this URL:
https://www.muskingumcountyoh.gov/Agencies/Utilities/Payment-Options/
On this page you’ll find all the information you need to pay online by phone, in person, or by mail. We’ll focus on the online payment options.
Registering for an Online Account
If you’ve never paid your Muskingum County water bill online before, you’ll first need to register for an account. Here’s how:
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Select “Invoice Type: Utilities” and enter your 12-digit account number.
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Click “Register Customer.”
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Fill in your contact information and create a password.
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Click “Complete Registration.”
Once your account is created, you’ll be able to log in anytime to manage payments.
Logging In and Viewing Your Bill
To log in, return to the InvoiceCloud site and enter your email and password.
Once logged in, you’ll see your current water usage and charges. You can view details on current and past bills going back 24 months.
This allows you to closely track your water usage over time and review previous payments.
Making a One-Time Payment
To make a payment on your latest water bill, click the “Pay Now” button for the invoice you want to pay.
You can pay the full balance due or a custom amount. The minimum payment is $10.
On the payment page, select your payment method:
- Credit/debit card
- Bank account
- Apple/Google Pay
Enter your billing address and payment details. Click “Continue” to submit the payment.
You’ll receive an email confirmation with your payment details and updated account balance.
Setting Up Auto-Pay
For hassle-free payments, consider enrolling in Auto-Pay. This automatically pays your water bill from your default payment method each month.
To enroll, click “My Profile” then “AutoPay Accounts.” Click “Enroll in AutoPay” and fill in your payment details. Payments will withdraw on your bill’s due date monthly.
Auto-Pay prevents late fees and keeps your water flowing without worry. You can cancel or change it anytime.
Paying by Phone
If you prefer paying by phone, Muskingum County Utilities offers a 24/7 automated payment system.
To use it:
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Call 855-844-0528.
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Select “Muskingum County Utilities” from the prompts.
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Enter your 12-digit account number.
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Follow the voice instructions to make your payment by card or bank account.
You’ll receive a confirmation number at the end verifying your payment.
Scheduling Future Payments
You can also schedule payments in advance to pay on a specific date before your due date.
On the Make a Payment page, select “Setup Repeating Payments.” Pick the date and payment amount for each scheduled payment.
Scheduled payments can be changed or canceled if needed prior to the payment date. It’s a convenient way to spread out payments.
Going Paperless
Save paper by opting into paperless billing when you register your online account.
Instead of mailed paper bills, you’ll receive email notifications when your new bill is ready to view. Reminder emails can also be enabled so you never miss a payment.
Paperless billing reduces clutter, saves postage costs, and is better for the environment. All billing documents can be viewed or downloaded from your online account.
Paying by Mail
If you prefer to pay by check or money order via mail, address payments to:
Muskingum County Utilities
375 Richards Road
Zanesville, OH 43701
Write your 12-digit account number in the memo section for easy processing. Allow 5-7 days for mailed payments to post to your account. A drop box is also available outside the Utility Office.
Paying In Person
To pay your water bill in person with cash, check, or money order, visit the:
Muskingum County Utilities Office
375 Richards Road
Zanesville, OH 43701
Monday-Friday 8am-4pm, excluding holidays. An after-hours drop box is also available.
Getting Account Support
If you have any trouble registering your online account, making payments, or accessing billing history, Muskingum County Utilities has several ways to help:
- Call (740) 453-0678 during office hours
- Email [email protected]
- Use the live chat during office hours
Their team can provide account support, payment assistance, and answers to any water service questions you may have.
Paying your Muskingum County water bill online is secure, fast, and easy with invoice cloud. From enrollment to viewing usage to making payments, their online portal allows you to manage your water account from anywhere.
With payment options like one-time payments, auto-pay, phone payments, and more – you can choose the most convenient method for you. Go paperless and leverage payment reminders for efficient account management.
Use this guide to start paying your Muskingum County water bill online today and take control of your account!
Muskingum County Justice bell
FAQ
What is the phone number for Zanesville water bill payment?
Where does Muskingum County water come from?
How do I pay my Harris County water bill?
What does the Muskingum County Utilities Office do?
The Muskingum County Utilities Office is the customer service center for the Water and Sewer Departments. The office processes applications for water or sewer service, processes payments, responds to customer inquires, maintains both water and sewer system records, etc.
How do I contact the Muskingum County Water Department?
You can contact our business office at (740) 453-0678, or the Sheriff’s office at (740) 455-7134 if you notice anything that might be suspicious. The Muskingum County Water Department provides a safe supply of water to more than 8000 homes and businesses in the county.
Does Muskingum County utilities have invoice cloud?
Muskingum County Utilities has contracted with Invoice Cloud to provide customers a fast, easy, and safe way to conveniently pay bills online, by phone, or text; go paperless; or request reminders. The portal is now available to all customers with new account numbers. You can view your bill or make a one-time payment without registering.
How safe is Muskingum County water?
The Muskingum County Water Department provides a safe supply of water to more than 8000 homes and businesses in the county. As with all community water systems, the county system must comply with rules established by the Safe Drinking Water Act.
