A Step-by-Step Guide to Paying Your North Shore LIJ Health System Laboratories Bill

Having lab tests performed through North Shore LIJ Health System Laboratories provides you with top-quality testing services. But it also means you’ll receive a bill that needs to be paid promptly. This comprehensive guide will walk you through everything you need to know about understanding, managing, and paying your North Shore LIJ lab bill through the various payment options available.

Reviewing Your North Shore LIJ Lab Bill

After taking advantage of lab services from North Shore LIJ Health System Laboratories, your first step is carefully reviewing the bill statement you receive.

  • The bill will itemize each test conducted along with the date performed and associated charges.

  • It will have your account number for reference when paying

  • Check that all expected tests and services are listed accurately.

  • Note the total patient responsibility amount owed after any insurance adjustments.

  • The due date for payment will be listed – make sure to pay by this date to avoid late fees

Thoroughly reviewing the statement helps you understand what you are being billed for. Contact North Shore LIJ Billing with any discrepancies or questions.

Paying Your North Shore LIJ Lab Bill Online

The fastest and most convenient payment option is to pay your North Shore LIJ lab bill online through their secure website.

  • Go to Northwell’s bill pay site and select “North Shore University Hospital”.

  • Enter your account and invoice number from your statement.

  • Choose the amount to pay – either the full balance or a partial payment.

  • Select payment method – bank account, credit card, HSA, etc.

  • Provide required billing details for the payment method chosen.

  • Verify payment details and submit.

You’ll receive email confirmation once your online payment is processed. Paying online avoids mailing delays and checks cleared quickly.

Paying Over the Phone

You can also pay your North Shore LIJ lab bill easily over the automated phone system:

  • Call 888-321-6701 which is available 24/7.

  • Select billing account options when prompted.

  • Enter your account and invoice number.

  • Choose payment amount and select card payment.

  • Provide credit/debit card details through the automated system.

  • Note the confirmation number at the end as your receipt.

Phone payments are quick and easy for one-time bill payments when you need to pay fast.

Paying by Mail

To submit payment by physical mail for your North Shore LIJ lab bill:

  • Make a check or money order payable to North Shore LIJ Health System Laboratories.

  • Write your account and invoice number on the memo line.

  • Mail to the payment address printed on your statement.

  • Allow 1-2 weeks processing time when paying by mail.

Keep the mailing receipt and payment confirmation for your records.

Setting Up a North Shore LIJ Payment Plan

If unable to pay your full balance at once, call 888-321-6701 to request setting up a payment plan with North Shore LIJ Billing. Payment plans allow dividing your balance into more affordable monthly installments over time until paid off.

Some tips for getting on a North Shore LIJ payment plan:

  • There is no fee to enroll in a payment plan
  • 0% interest plans may be available
  • Plans can combine balances across multiple bills
  • Auto-pay can be set up for automatic payments

Payment plans provide flexibility if you need some extra time. Just be sure to make the monthly payments on time.

Seeking Financial Assistance for Lab Bills

For patients undergoing financial hardship, North Shore LIJ offers financial assistance programs that reduce or waive lab bills based on criteria like income, expenses, assets, and family size.

  • Charity care provides sliding scale discounts

  • Reduced cost of care lowers payments

  • Payment plan timeframes can be extended

  • Hardship waivers provide case-by-case reductions

Contact North Shore LIJ Billing or a financial counselor to discuss qualification for these assistance programs to lower your lab bill costs.

Stay Organized with Payment Tracking

Make managing North Shore LIJ lab bill payments easier by:

  • Signing up for online account access to view billing history

  • Enrolling in auto-pay for hands-free bill payment

  • Tracking due dates on a calendar

  • Saving payment receipts and confirmations

  • Contacting billing immediately with any statement issues

Staying organized prevents headaches from late payments, service disruptions, or other billing problems.

Get Billing Support from North Shore LIJ

The North Shore LIJ billing department can answer any questions about your statement and payment options:

  • Call 888-321-6701 or the number listed on your statement

  • Visit in person at billing office locations

  • Email [email protected] for general questions

  • Contact financial counseling for assistance eligibility

The billing team is available to take payments, set up plans, update account information, and resolve any issues so you can pay your lab bills smoothly.

Convenient Payment Options for North Shore LIJ Lab Bills

Getting lab work done through North Shore LIJ Health System Laboratories provides valuable services for your health while generating a billing statement for payment. By carefully reviewing your bill, leveraging the various payment methods like online, phone, mail, or payment plans, and organizing your account, you can seamlessly take care of your lab bill. Contact North Shore LIJ billing anytime for account support, financial assistance, or ways to simplify your medical bill payments.

North Shore Lij Health System Laboratories Bill Pay

How can we help you today? Type your question or keyword here

There are a few ways to pay your bill outlined below.

We also offer convenient options like payment plans for qualifying bills.

How can I pay a bill?

Online: Paying online or via the Northwell Health app is the quickest and easiest way to pay a bill.

If you’re paying a bill for yourself, we recommend creating an account for a more personalized experience, which will also allow for quicker access in the future and access to additional features like paying multiple bills at once, saving payment methods, viewing payment history and creating a payment plan for eligible bills.

A payment plan can be created to include outstanding balances for multiple bills that qualify and/or Northwell Health facilities that offer payment plans, with payment being automatically applied to your debit/credit card of choice each month. You can learn more about payment plan eligibility here.

By mail: You can mail in your payment with the payment stub to the appropriate location listed on your bill.

By phone: Based on which facility your bill is from, you can call us at the appropriate phone number below.

Hospitals
Mather Hospital (631) 476-2801
Northern Westchester Hospital (914) 752-4768
Peconic Bay Medical Center (631) 548-6099
Phelps Hospital (914) 752-4194
South Oaks (631) 608-5136
All other Northwell Health hospitals (888) 214-4066
Other
Anesthesia (914) 666-8866
Concorde Medical Group (212) 614-0039
GoHealth Urgent Care (516) 321-4967
Harbor View (631) 686-2574
Northwell Health Ambulance (516) 321-5686
Northwell Health Labs (516) 407-6665
Northwell Health Physician Partners (516) 876-5555
Peconic Bay Medical Group (631) 298-4479
Queens Medical Associates (718) 460-2300
RegionCare Nursing Agency /VNA Home Health Services (516) 266-5221
University Physicians Group (877) 599-7639, ext. 4120
Westchester Health (914) 232-3255

Conversation With Michael Dowling About The North Shore LIJ Health System

FAQ

How do I contact Northwell Labs billing?

Please fill out the form below and a member of our financial services team will contact you to address any questions or concerns. You can also call (888) 214-4066 for assistance. Do not include any personal or sensitive information (credit/debit card numbers) with your submission(s).

What is the phone number for Northwell Health Bill Pay?

Help & FAQ You can request an itemized bill for most facilities online here, or by calling (888) 214-4066 and using the automated self-service system.

What is the phone number for Northwell Help Desk?

For all other support questions, please contact the Northwell Service Desk at 516-470-7272 or via the Northwell Intranet.

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