Tucson Electric Power (TEP) offers multiple ways for customers to pay their electric bill, including the convenient option of paying by credit card. This comprehensive guide will explain how to pay your TEP electric bill online, by phone, or in person using a Visa, Mastercard, American Express or Discover credit card.
Pay Online
The fastest way to pay your TEP bill with a credit card is through the online payment portal. Simply visit the TEP website and select “Pay Now by Credit or Debit Card” under the “Looking to make a single payment?” section.
You’ll be redirected to a secure payment page Enter your 10-digit TEP account number, service address zip code, and credit card details The payment will be immediately processed on your account.
TEP does not charge a fee for online credit card payments, but your card issuer may. Online payments are posted to your account within 1 business day.
Pay by Phone
Call the TEP automated phone payment system at 520-623-7711 and select the credit card payment option. You’ll need to enter your TEP account number and address.
A convenience fee of $2.95 is charged for phone credit card payments. But payments post to your account same-day, avoiding late fees.
Pay In-Person
Visit one of two TEP Customer Service Offices during business hours to pay by credit card in person. Bring your latest bill or know your 10-digit account number.
- 88 E Broadway Blvd, Tucson, AZ 85701
- 5151 E Broadway Blvd, Tucson, AZ 85711
A convenience fee of $2.95 applies to credit card payments made at TEP offices. Cash or check payments do not incur a fee.
Pay at an Authorized Payment Center
TEP has partnered with retail stores like Fry’s Food Stores, Walmart, and Ace Cash Express to accept credit card bill payments. Locate a nearby authorized payment center on the TEP website.
A convenience fee will be charged by the retail partner for credit card payments, not TEP. Cash payments don’t have a fee.
Pay Using TEP’s Mobile App
Download the free TEP app on your Apple or Android device. Register your account in the app and securely pay by credit card anytime, anywhere. The mobile app is convenient for on-the-go payments.
Understand Convenience Fees
While TEP does not charge a fee for online credit card payments, third-party processors do charge TEP a fee per transaction. These fees allow TEP to offer the convenience of credit card payments.
That’s why you’ll see a convenience fee of around $3 for phone and in-person credit card payments. Online and mobile app payments remain free.
Set Up Auto-Pay
For worry-free payments, enroll in auto-pay through your online TEP account. Your bill will be automatically paid each month by the due date using your preferred credit card on file.
You’ll avoid late fees, save time, and qualify for a billing discount just by signing up for recurring auto-pay with your credit card.
Get Payment Receipts
To obtain an official receipt for credit card payments, request one when paying in-person or through the automated phone system. Your monthly bill also serves as proof of payment.
Print or save receipts for your records if needed. Duplicate receipts can be issued upon request.
Paying your TEP electric bill with a credit card is quick and convenient. Choose the option that works best for your needs and reach out to TEP Customer Service if you have any payment questions.
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FAQ
Can I pay TEP with a credit card?
Is it okay to pay utility bills with a credit card?
Can I pay a bill through a credit card?
Can I pay my insurance bill with a credit card?
How do I pay my Tep Bill?
Also, view your bill anytime on tep.com through My Account. Use your checking or savings account to make free payments with our mobile app on Apple and Android devices. Download the TEP mobile app for free on the App Store or Google Play. Pay with cash or a debit card at any Walmart for a $1 fee.
Does Tep accept American Express cards?
In early 2018, our processor agreed to accept American Express cards and to offer an option that allows our customers to make an unlimited number of payments, giving you more options to pay your bill by credit or debit card. TEP provides safe and reliable power to Tucson residents.
Can I change or cancel my Tep payment?
Please note that we cannot change or cancel your payment within two business days of a scheduled payment. While funds will be withdrawn on the due date identified in your account, some banks may reflect a “pending status” up to two days in advance of the withdrawal. TEP provides safe and reliable power to Tucson residents.
How much does Tep cost?
A $1.95 convenience fee will apply. When paying by mail, please do not submit cash. We only accept checks drawn from a U.S. bank or domestic money orders. TEP provides safe and reliable power to Tucson residents. We offer customers a wide range of incentivized programs to help reduce energy costs and build a better future.
How do I Manage my Tep account?
The free TEP mobile app makes it easier than ever to manage your account. Simply download our mobile app from your Apple or Android device and manage your account on the go. With the app, you can: Download the TEP mobile app for free on the App Store or Google Play .
Will I receive a monthly Tep statement?
You’ll still receive a monthly TEP statement notifying you in advance of the amount and date the deduction will take place. Your payment will be conveniently itemized on your next bank statement. Plus, there are no sign-up costs or monthly transaction fees. This payment option is free.
