How to Pay Your Marshalltown Water Works Bill

Marshalltown Water Works provides high-quality, reliable water service to the residents and businesses of Marshalltown, Iowa. When your water bill arrives each month, you have several options to conveniently pay your bill to Marshalltown Water Works. This guide will outline the ways to pay online, by phone, by mail, or in person.

Pay Online

The fastest and most convenient way to pay your Marshalltown Water Works bill is online through their website Simply visit www.marshalltownwater.com and click “Online Bill Pay” under the Payment Options tab

You’ll be redirected to a secure payment page. Enter your 7-digit Marshalltown Water Works account number located on your bill. Payment can be made directly from your checking account or using a Visa, Mastercard, Discover or American Express credit/debit card.

Online payments are processed immediately and reduce the risk of late fees, A $275 processing fee applies to online payments,

Pay By Phone

Call 833-264-1120 to use the automated Marshalltown Water Works phone payment system. You’ll need your 7-digit account number on hand.

Payments can be made by credit card or directly from your checking account over the phone. A $2.75 processing fee applies to phone payments.

Pay By Mail

Mail a check or money order payable to Marshalltown Water Works at:

Marshalltown Water Works
PO Box 1420
Marshalltown, IA 50158

Be sure to include your 7-digit account number on the payment. Allow 5-7 business days for mailed payments to process.

Pay AutoPay

For automated payments, enroll in AutoPay through your online account. Your bill will be paid automatically on the due date each month directly from your bank account.

AutoPay avoids late fees, saves time, and ensures you never miss a payment. Click “Auto Pay” on the Marshalltown Water Works website for details and enrollment.

Pay In-Person

In-person payments can be made at the Marshalltown Water Works office located at 205 E State St, Marshalltown, IA 50158. Office hours are Monday-Friday from 8am-5pm.

When paying in person, Marshalltown Water Works accepts cash, check, money order, or credit/debit card payments. Bring your water bill or know your account number.

Pay at Drop Box

For after hour payments, a 24-hour drop box is located on the east side of the Marshalltown Water Works office. Place your payment (check or money order only) in an envelope with your account number.

Understand Your Water Bill

Marshalltown Water Works bills monthly for water service. The due date is shown on your bill – make sure to pay by the due date to avoid late fees.

If you have questions about charges on your bill, contact Marshalltown Water Works customer service for assistance. Discounts are available for senior and disabled customers.

Paying your Marshalltown water bill is quick and easy through the online portal. Choose the payment option that fits your needs and reach out to customer service if you need help.