Avista provides electric and natural gas service to thousands of customers across parts of Washington, Idaho, Oregon, Montana, and Alaska. Paying your Avista bill by phone is a convenient option available 24/7 using their automated payment system.
In this guide I’ll explain how to pay your Avista bill over the phone provide the phone number to call, give tips for what information you’ll need, and outline other payment options through Avista.
Overview of Avista
Avista is an energy company headquartered in Spokane, Washington that provides electric and natural gas service. Here are some key facts about Avista:
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Serves over 400,000 electric and natural gas customers
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Operates in 50 communities across 5 states
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Investor-owned utility founded in 1889
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Generates and purchases energy from various sources
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Offers renewable energy programs and rebates
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Has 24/7 customer service and outage support
As your energy provider, Avista offers various payment options including online, phone, mail, auto-pay, budget billing, and in-person. Let’s look at how to pay your Avista bill by phone.
Avista Bill Pay Phone Number
To pay your Avista bill by phone, call 1-800-227-9187. This toll-free number will connect you to Avista’s automated payment system which is available 24 hours a day, 7 days a week.
When prompted, enter your 10-digit Avista account number and follow the voice instructions to make a payment. You can pay with a debit/credit card or electronic check.
The automated system is quick, secure, and convenient for paying your bill over the phone within minutes. Avista also has customer service representatives available Mon-Fri 7 AM – 7 PM and Sat 9 AM – 5 PM if you need assistance.
What Information You’ll Need
When paying your Avista bill by phone, make sure you have the following information ready:
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Avista account number
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Service address
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Amount owed
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Credit/debit card or bank account details
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Name, address, and phone number on the account
Having this information available will allow you to quickly process your payment over the automated phone system.
Other Ways to Pay Your Avista Bill
In addition to phone payments, Avista offers the following payment options:
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Online – Pay through your Avista account or as a guest at www.myavista.com
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Mobile App – Download the app and pay through your account
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Mail – Send a check or money order to Avista at 1411 E Mission Ave, Spokane, WA 99252
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In person – Visit an authorized payment location
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AutoPay – Set up automatic monthly payments from your bank account
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Budget Payment Plan – Pay a set amount each month based on your annual usage
Paying your bill by the due date helps you avoid late fees and service interruption. I recommend enrolling in autopay or paperless billing to simplify your monthly payments.
Locate customer account Provide your account information.
You have an existing credit in the amount of {{avistaBillSummary.TotalDueAmount}}. There is no need to make a payment today.
- Payment amount:
- $ The amount youve entered is ${{amtOverUnder}} more than your current amount due. The amount youve entered is ${{amtOverUnder}} less than your current amount due.
- $ more than your current amount due. less than your current amount due.
- Need other payment options?
- Were sorry, but we are currently unable to accept checking or savings accounts. Please try a different payment method or call us at (800) 227-9187.
- Update payment methods
- Debit and Credit Cards cannot be used for payments over Enter an amount below Sorry, we are currently unable to accept this type of payment on your account. Please call us at (800) 227-9187 Sorry, we are currently unable to accept the disabled payment methods You must select a payment method
Payment amount: Service fee: Total amount: Payment date:
Thanks for making a payment! {{paymentDateDisplay | date : “longDate”}}
Pay the past due amount listed above to avoid shut off of your energy service.
Avista Utilities: Easy Bill Pay :06
What are the payment limits for Avista?
* Payment limits: Checking up to $25,000 and credit/debit up to $3,000. For credit/debit payments over $3,000, please call (800) 936-6629. Multiple payment guidelines: 3 payments in 30 days (per Avista account). ** Please note: The $10 fee is collected by a third-party vendor; Avista receives no portion of this fee.
Do I need to pay my Avista bill today?
Total may include other charges or credits not on current bill, including past due amounts. You have an existing credit in the amount of { {avistaBillSummary.TotalDueAmount}}. There is no need to make a payment today. more than your current amount due. less than your current amount due.
How do I contact Avista?
Stay away and call us immediately at (800) 227-9187. Issues of this nature should be reported immediately. Move to safety and call (800) 227-9187. Thank you for contacting us! Your email request has been submitted. You can expect a response from us within two business days, excluding holidays. Contact Avista by email, phone, or mail.
What is the phone number for Avista Utilities?
A The phone number for Avista Utilities is: 800-227-9187. Q Where is Avista Utilities located? Q What days are Avista Utilities open?
How do I contact Avista if my account is locked?
Call (800) 227-9187. We’re sorry, your account has been locked. For your security, please contact us at (800) 227-9187. Click Confirm below to remove the ability for this party to manage your account. Avista currently offers email and text alert programs for:
How do I use Avista’s mobile app?
Using your mobile device, click the button below to download our mobile app through iTunes or Google Play store. With Avista’s text alerts program, you can report an electric outage, make a payment, receive payment reminders, and more – anywhere, anytime using your mobile device.
