Paying your utility bill to the city of Marysville, Ohio is easy and convenient with multiple payment options available. In this comprehensive guide, we’ll walk through everything you need to know to pay your Marysville utility bill online, by phone, by mail or in person.
The city of Marysville provides utility services for water sewer, trash recycling and stormwater to around 11,000 customers. Utility billing is handled by the Finance Department.
Key things to know about Marysville utilities
- Monthly billing for all services
- Due on the last business day of the month
- Services include water, wastewater, recycling, refuse and stormwater
- Can view current utility rates online
- Services can be disconnected for non-payment
It’s important to pay your utility bill in full and on time each month to avoid penalties or service interruptions. Here’s how to pay your Marysville utility bill using the available options.
Pay Your Marysville Utility Bill Online
The fastest and most convenient way to pay is online through the city’s website. Here’s how to pay Marysville utilities online in just minutes:
- Go to the Marysville Utility Billing webpage
- Click on “Online Bill Pay”
- Enter your account number and other details
- Select payment amount and submit funds
- Receive instant payment confirmation
Online payments can be made by credit card, debit card or e-check You’ll receive an emailed receipt after paying online
Pay Marysville Utilities by Phone
You can also pay your Marysville utility bill over the phone using the automated payment system:
- Call 937-303-5250
- Have your account number ready
- Follow the prompts to make payment
- Enter credit/debit card details
- Receive payment confirmation number
This automated phone payment system is available 24/7. It provides a quick and easy phone payment option.
Pay by Mail
Sending a check or money order is another hassle-free way to pay your Marysville utility bill.
To pay by mail:
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Make check or money order payable to City of Marysville
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Include your account number on the payment
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Mail to:
City of Marysville
Utility Billing Office
209 S Main St
Marysville, OH 43040
Allow 5-7 business days for mailed payments to process. Payments must be received by the due date to avoid late fees.
Pay In Person
You can also pay your utility bill in person at the Marysville Utility Billing Office located at:
City Administration Building
209 S Main St
Marysville, OH 43040
Payments can be made by cash, check, money order or credit card. The office is open Monday-Friday from 8AM to 5PM. You’ll receive a printed receipt.
Drop Off Payment
There are two utility payment drop boxes available:
- Drive-up box located along the back alley off W 6th Street
- Walk-up box inside the City Hall entrance
Simply place your payment inside the drop boxes anytime. Do not deposit cash in the drop boxes.
Automatic Bank Withdrawal
For hassle-free payments, enroll in automatic bank withdrawal:
- Download the authorization form
- Complete and submit the form to the utility office
- Payments will be automatically deducted from your account monthly
This ensures your bill gets paid on time without any effort required.
Payment Extensions and Assistance
If you are unable to pay your utility bill in full by the due date, call the utility office immediately to set up a payment plan. They can help avoid disconnection of your services.
Payment assistance programs are also available for those who qualify based on factors like income, household size and hardship. Contact the utility office to learn more about available bill pay assistance programs.
Avoid Late Fees and Disconnection
It’s important to pay your Marysville utility bill in full and on time to avoid:
- Late payment fees
- Water service disconnection
- Damage to your credit score
- Additional reconnection fees
- Potential lien on your property for non-payment
Set a monthly reminder to ensure your utility payments get made by the due date. Or enroll in automatic payments to ensure on-time payment.
Contact Marysville Utility Billing
If you have any questions or need assistance with paying your Marysville utility bill online, by phone or in person, contact:
Marysville Utility Billing Office
209 S. Main St.
Marysville, OH 43040
Phone: (937) 645-7350
Email: [email protected]
The Marysville utility billing staff can help with any payment issues or account questions you may have.
Paying your Marysville utility bill is quick and easy through the available online, phone, mail, or in-person payment options. Sign up for automatic bank withdrawals to simplify payments. And contact the Marysville utility billing office if you need support or bill pay assistance. Paying on time and staying current on your utility account ensures uninterrupted service while avoiding fees.
Deposit Requirement for Tenants
Customers who are tenants at a service location are required to pay a utility deposit of $150.00, payable by cash, money order or credit card. Personal checks are not accepted for the deposit. Along with the deposit, a Contract for Utility Services is required that has been filled out and signed by both the landlord and all residents that are on the lease. Once the contract and the deposit have been received by our office, services are able to be put in the tenants name.
Utility Bill Pay Options
FAQ
What is the phone number for the city of Marysville utilities?
What are Marysville’s online payment options?
The City of Marysville’s online payment options allow utility customers and those who owe City income tax the ability to pay online quickly, conveniently and securely.
Does the city of Marysville accept utility payments?
Yes, the City of Marysville accepts utility payments through their Utilities Payment Website. The only payments accepted through this gateway are for Water, Sewer, Stormwater and Garbage services.
How do I contact Marysville utility billing?
To contact Marysville utility billing, you can reach out to us via email at [email protected] or call 360-363-8001. Our team is ready to assist you in setting up payment arrangements and finding solutions tailored to your needs.
How can I pay my Maryville water bill online?
To pay your Maryville water bill online, click this button to be redirected to a secure website at www.municipalonlinepayments.com. A convenience fee of $0.85 is added to each transaction completed through this website.