Convenient Ways to Pay Your Utility Bill in Visalia, CA

Paying your utility bill in Visalia, CA is easier than ever thanks to the various payment options offered by the city. Whether you prefer paying online, by mail, in person or over the phone, the City of Visalia has a payment method that will work for you. Read on to learn more about the convenient ways you can pay your utility bill each month as a Visalia resident.

Paying Online

The easiest and most convenient way to pay your utility bill in Visalia is online. The City of Visalia offers an online payment portal at https://covbill.visalia.city where you can securely pay your water, sewer, trash and other city utility bills.

To pay online, you’ll need your account number and the amount due. You can then choose to pay with a Visa, MasterCard or ACH transfer from your bank account Online payments are processed instantly, so you don’t have to worry about your payment getting lost in the mail or taking days to process

The online payment portal is available 24/7 so you can pay your bill anytime it’s convenient for you – even in the middle of the night! Online payments also allow you to view payment history and set up automatic payments so you never miss a bill.

Paying by Mail

If you prefer not to pay bills online, you can also mail in your utility payment to the City of Visalia. To pay by mail, write your account number on your check or money order and mail it to:

City of Visalia
PO Box 80268
City of Industry, CA 91716-8268

Be sure to allow 3-5 business days for your mailed payment to reach the processing center. Payments must be received by the due date to avoid late fees. Mailing your payment is a simple way to pay, but it does take more time and planning than the online options.

Paying In Person

For those who like the convenience of paying bills in person, you can pay your City of Visalia utility bill at the front counter:

City of Visalia
707 W Acequia
Visalia, CA 93291

The utility billing office is open Monday-Friday from 8am-5pm, except on major holidays. When paying in person, you can pay with cash, check, money order, Visa or MasterCard. In-person payments allow you to get a receipt right away for your records. This is a good option if you’ve had payments get lost in the mail before.

Paying by Phone

You can also pay your utility bill over the phone by calling 559-713-4499. This automated payment system will walk you through the steps to enter your account information and make a payment by check, Visa or MasterCard.

Payments made over the phone require you to enter your card information each time, instead of storing it like with the online portal. But it’s a quick and easy way to pay if you don’t have time to mess with writing and mailing a check.

The phone payment line is available 24 hours a day, 7 days a week. Just remember that phoned-in payments take 1 business day to process, so call before the due date if you want to avoid late fees.

Avoid Late Fees

No matter which payment method you choose, be sure to pay your bill by the due date listed to avoid late fees. The City of Visalia charges a 10% late penalty on past due utility accounts. This can add up fast, so take advantage of the many convenient ways to pay your bill on time.

You can also avoid late fees by enrolling in automatic payments through the online payment system. This automatically deducts your utility payment each month so you never miss a bill.

Payment Assistance Programs

If you are having trouble paying your utility bills, the City of Visalia offers payment assistance programs:

• Low Income Payment Assistance – Offers a 12.5% discount on utility bills for qualifying low income residents.

• Medical Payment Assistance – Provides a 12.5% discount for those with excessive medical bills.

• Senior Payment Assistance – Senior citizens age 65+ can receive a 12.5% discount.

Contact the utility billing office for details on how to apply for these money-saving programs if you meet the eligibility requirements. They can help ease the burden for those struggling with their bills.

Moving In or Out of Visalia?

Whenever you move into or out of a home or apartment in Visalia, you’ll need to set up or cancel your utility services. This includes water, sewer, trash collection and other city provided services.

To start new service, just visit the utility billing office with your lease agreement or closing paperwork. They’ll set up a new account in your name that you can then pay bills for.

And don’t forget to cancel your services when moving out to avoid being billed for a home you no longer occupy. The utility billing office can walk you through this quick process. Coordinate this cut off date with when you return the keys so you don’t end up paying for service after you move.

Review Your Monthly Bill

When you receive your utility bill each month, be sure to review it right away. Check for any incorrect charges based on the services you’re enrolled in. And scan for any unusually high water or energy use that could indicate leaks or other problems. Catching issues early allows you to get them fixed before even higher bills result.

You can also monitor your daily water use with the EyeOnWater tool through the City of Visalia. When you create an account, it tracks your home’s water usage and alerts you to suspicious spikes. This allows you to catch leaks right when they start, minimizing wasted water and surprise charges.

Convenient Payment Options

Whether you prefer the immediacy of online payments or the simplicity of mailing a check, paying your utility bill in Visalia is quick and easy. Take advantage of the payment assistance programs if you qualify and carefully monitor your monthly usage. And be sure to pay your bill on time each month to avoid late fees. With a few simple clicks or a stamp, you can keep your water flowing and lights on in your Visalia home or apartment.