Paying your utility bill to Eugene Water & Electric Board (EWEB) is quick and easy online using EWEB’s secure payment portal, You can make convenient one-time payments whenever your bill is due without having to register for an online account
Read on to learn how to pay your EWEB bill online in just a few simple steps
Navigate to EWEB’s Payment Portal
To make a one-time EWEB bill payment online start by going to EWEB’s payment page. You can access this page directly from your computer or mobile device.
The page has options for registered users to log into their accounts. But you can also make a payment as a guest without logging in.
Enter Your Account Information
Once on the payment portal page, locate the link for “Make a Guest Payment” under the log in fields. Click this link to access the guest payment form.
You’ll need to enter your 10-digit EWEB account number, which can be found at the top of your paper billing statement or email bill notification. Enter your account number carefully with no spaces or dashes.
Choose Your Payment Method
After entering your EWEB account number, you’ll need to select how you want to pay your bill. The available options are:
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Credit/Debit Card – Visa, Mastercard, Discover, American Express
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Checking Account – Enter your bank routing and account numbers
Choose your preferred payment method and enter the necessary account details. Debit/credit card payments will require your card number, expiration date, and CVV code.
Enter the Payment Amount
Next, you’ll enter the amount you want to pay on your EWEB bill. You can pay any portion of your total balance due for the month.
Review your latest bill to see your total amount due and enter the desired payment amount. Partial payments are accepted, but any unpaid portion will remain on your account with late fees if not paid by the due date.
Submit the Payment
Once all information is entered accurately, click “Continue” to go to the payment review page. Verify all the payment details, terms and conditions, and click “Submit Payment” to complete the process.
The online payment will post to your EWEB account immediately so your balance due is reduced right away.
Confirmation Email
After the payment goes through, you’ll receive a confirmation email from EWEB for your records. The email will list the payment amount and confirmation number for reference.
Save this email or print a copy for proof of payment in case any issues arise with your account.
Check Your Updated Balance
To confirm the payment was applied to your account properly, you can check your updated balance in a couple ways:
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Log into your online EWEB account to view your balance
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Call EWEB at 541-685-7000 to speak with a customer service rep
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Wait for your next monthly billing statement in the mail
This ensures the proper credit is reflected so you know the payment went through as expected.
One-Time Payment Tips
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Double check that all account details entered are correct to avoid processing errors.
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Allow enough time for mailed paper checks to reach EWEB before the due date. Online payments are immediate.
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Keep the payment confirmation number for your records in case you need to reference it later.
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Contact EWEB with any payment questions or issues right away before late fees are incurred.
Benefits of One-Time Online Payments
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Convenience – Pay anytime, anywhere online without visiting a payment center.
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Instant Posting – Payment applies to your account as soon as transaction processes.
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Secure – Encrypted payment portal keeps your personal information safe.
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Paperless – No need for stamps or paper checks. Get email confirmation instead.
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Accessibility – Make payments on your computer, phone or tablet device.
Registering for an EWEB Online Account
While one-time guest payments are very useful, signing up for a free EWEB online account allows you to access even more features and payment options.
With an online account, you can:
- Store payment information for easy auto-pay setup
- View billing history and usage graphs
- Go paperless with emailed bills and statements
- Receive account alerts and notifications
- Submit service requests or changes
Registering only takes a few minutes on EWEB’s website. Using an online account makes managing your utility service much simpler.
Other EWEB Bill Pay Options
In addition to secure online payments, EWEB offers these other ways to pay your utility bill:
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By Phone – Call 541-685-7000 to use the automated pay-by-phone system
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In Person – Visit the EWEB customer service office to pay in person
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By Mail – Send checks or money orders to EWEB’s payment processing P.O. Box
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Walmart – Pay your EWEB bill at any Walmart store with cash or debit
Review all EWEB’s payment options to choose the most convenient method for you each month.
Avoid Late Fees
Be sure to pay your EWEB bill in full by the due date printed on your statement to avoid late payment fees. Online payments process immediately, but mailed checks take several days to process.
Set calendar reminders for your bill due date and consider enrolling in auto-pay or paperless billing to ensure on-time payments. Contact EWEB immediately if you anticipate issues paying on time any month.
Summary
Paying your EWEB utility bill online using the quick guest payment option allows you to easily take care of your bill anytime without the hassle of checks or stamps. Just be sure to enter all required account details carefully for successful processing.
Registering for an online EWEB account unlocks more account management features for added convenience. Keep your utility payments on track each month with simple online payments.
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Bill & Account FAQs
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Pay online with EWEB e-Billing
FAQ
Why is EWEB so expensive?
Who provides electricity to Eugene, Oregon?
Who owns EWEB?
How do I make a payment on EWEB?
Accurately entering the account number ensures your payment gets applied correctly. Choose whether to pay the full balance due, make a partial payment, or pay a custom amount. If unsure of your account balance, you can call EWEB customer service at 541-685-7000. Submit your debit/credit card information or checking account and routing numbers.
How does EWEB bill pay work?
EWEB’s online bill pay system makes submitting secure one-time payments quick and painless. Just have your account number handy and head to their website anytime to pay your electric and water bill like a guest. There’s no faster way to avoid late fees and ensure your payment processes immediately.
How do I pay my EWEB bill at Walmart?
Call 541-685-7000 and press option one. Have your EWEB account number ready. You can now conveniently pay your EWEB bill with cash or debit card at any U.S. Walmart store. Payments made at Walmart will be applied to your EWEB account in real time. Payments made by check, money order, cashier’s check can be placed in an EWEB payment drop box:
How do I make a one-time utility bill payment?
EWEB allows customers to make one-time utility bill payments on their website without logging in or setting up an online account This guest payment option is ideal for To make a one-time payment, you’ll just need your EWEB account number and a debit/credit card or checking account information. The online process takes just minutes.
Where is my EWEB account number?
Your 10-digit EWEB account number is located at the top of your paper bill. Or you can get it immediately emailed through EWEB’s “bill ready” notification option. Accurately entering the account number ensures your payment gets applied correctly. Choose whether to pay the full balance due, make a partial payment, or pay a custom amount.
How do I contact EWEB customer service?
In-person customer service is available by appointment at Eugene’s City Hall, 500 East 4th Avenue (the former site of EWEB headquarters). To make an appointment, please call 541-685-7000. Learn more about the online customer portal. You can make an online payment with your Visa, Mastercard or checking account without registering or logging in.
