How to Pay Your Hazleton City Authority Bill Online, by Phone, or In Person

Topic: HAZLETON CITY AUTHORITY BOARD OF DIRECTORS Time: Dec 10, 2024 06:00 PM Eastern Time (US and Canada)

THE CITY OF HAZLETON TRASH AND RECYCLING FEE WILL MOVE TO $35.50 PER MONTH FOR ALL RESIDENTS.

WE DEEPLY REGRET THE INCREASE. PART OF THE FEE INCREASE WILL BE TO APPLIED TO HELP KEEP THE CITY STREETS FREE OF DEBRIS.

PLEASE NOTE THE NEXT LOWEST HAULER CONTRACT BID WAS TWICE AS MUCH AS THE BID THE HCA ACCEPTED.

The HCA is now providing new payment options: ** fees applyCredit card payments (link on our website only-hcawater.org) Checks (link on our website -hcawater.org)**Checks mailed to address provided on your bill. Checks and money orders only at the HCA Admin. Building lock box. Cash and check payments at Fidelity banks. Pay by phone (new)**An option to receive your monthly bill by email (new) Auto credit card payments (new)**Just click the icon “Pay Your Bill” on the HCA website to access the new Smart Bill customer portal.

Pagos con tarjeta de crédito (enlace en nuestro sitio web es-hcawater.org) Cheques (enlace en nuestro sitio web -hcawater.org)**Los cheques que se envían por correo a la dirección proporcionada en su factura. Cheques y giros postales solamente se pueden dejar en la oﬁcina de Administracion de HCA en la caja de seguridad. Pagos en efectivo y con cheque los puede hacer en los Bancos Fidelity. Empezando el 1 de Junio Pagos por telefonos (Nuevo)**Una opción para recibir su factura mensual por correo electrónico. (nuevo) Pagos automáticos con tarjeta de crédito (nuevo)**Simplemente haga clic en el icono “Pague su factura” en el sitio web de HCA para acceder al nuevo portal del cliente de Smart Bill.

If you’re a water customer of the Hazleton City Authority (HCA) in Pennsylvania, you have several convenient options to pay your water bill This comprehensive guide will explain the easiest ways to pay your HCA bill on time and avoid late fees.

Overview of Hazleton City Authority

The Hazleton City Authority is a municipal utility providing water service to around 20,000 customers in Luzerne County. They supply drinking water, fire hydrants, and sewage services.

HCA bills residents monthly for water usage based on meter readings. Bills are typically sent by mail but can be received electronically

Pay Online Through the HCA Website

The fastest way to pay your HCA bill is online through their website. Here’s how simple it is:

Visit hcawater.org and click “Pay Your Bill”
Enter your account number and password or register for a new account
Select the amount due or choose autopay for recurring payments
Enter your payment information and submit

Online payments can be made by credit card, debit card, or e-check. A small convenience fee applies to card payments.

Pay by Phone

To pay your HCA water bill over the phone:

Call 570-456-1173
Have your account number ready to enter
Follow the prompts to make a payment by credit card, debit card, or e-check

This automated pay-by-phone system is available 24/7 for your convenience.

Mail In Your Payment

If you prefer to pay your bill via check or money order, simply mail your payment to the remittance address printed on your monthly statement.

Be sure to include your account number on the check memo line. Allow 5-7 days for mailed payments to process.

Pay in Person

You can pay your HCA bill in person at two locations:

HCA Office – 400 East Arthur Gardner Pkwy in Hazleton
Any Fidelity Bank branch in the Hazleton area

Both accept cash, checks, or money orders. The HCA office also takes credit and debit cards.

Payment Kiosks

For a contactless payment option, use the self-service kiosks available 24/7 outside the HCA office building. Insert cash or cards to pay immediately.

Tips for Paying Your HCA Bill

Follow these tips and tricks for quick, easy HCA bill payment:

Pay early to avoid late fees – bills are due upon receipt
Go paperless with e-bills to get reminders and instant access
Sign up for autopay or recurring payments so you never miss a bill
Keep your contact information updated with HCA for proper delivery
Save payment receipts for your records and budget tracking
Contact HCA customer service with any billing questions or disputes

What to Do if You Can’t Pay Your Bill

If you’re struggling to pay your water bill, HCA has programs to help:

Payment arrangements spread balances over 3-6 months
Assistance for hardships covers part or all of a bill for qualifying incomes
Low Income Household Water Assistance Program (LIHWAP)
Avoid shutoffs by paying the minimum to keep service active

Contact HCA before your bill is past due to discuss relief options. Communicating early can prevent late fees, collections, and service interruptions.

Summary of Key Points for HCA Bill Pay

Pay conveniently online, by phone, mail, or in person
Check your bill and due date closely to avoid late fees
Save payment confirmations for your records
Payment plans and aid programs are available if needed
Keep your contact info current with HCA for proper billing

Paying your HCA water bill is quick and easy through their website, phone system, mail, banks, or office. Reach out for help managing payments if needed. Consistently paying on time prevents penalties and keeps your water flowing.

Hazleton City Authority Bill Pay

The forms above are available for download. Completed forms can be mailed directly to the Hazleton City Authority or customers may leave their completed paperwork or their monthly bill check payments in the drop-off boxes located in our office vestibule.(No cash payments) at the front entrance of the HCA Administrative Building between the hours of 9AM and 4:15 PM Mon-Fr THANK YOU FOR YOUR COOPERATION AND PLEASE STAY SAFE

HCA PRESENTA NUEVAS OPCIONES DE PAGO

****Beginning June 1, 2021 the HCA will be transitioning on line payments to Smart Bill

You can now monitor your daily water consumption by using this APP.

** The water reads come through every 6- hours.

ATTENTION

Municipal Street Cleaning is upon us, water customers may at times experience dirty water. If this happens HCA crews will be flushing in that area to clear the water.

If your water is discolored, please run your water for a few minutes to help clear the problem. That process may be needed to be repeated to help resolve the decolorization.

We apologize for the inconvenience.

Water main work near Hazleton to leave Carbon County residents without water

Who is Hazleton City authority?

The Hazleton City Authority operates projects and facilities and also provides safe clean drinking water to our customers in 14 municipalities in 3 counties. 400 East Arthur Gardner Parkway Hazleton,PA 18201 Business Hrs. Mon-Fri – 9:00AM until 4:15 PM Phone: 570.454.2401 570.453.1849 (FAX)

How much have HCA customers donated to the Hazleton Police Department?

HCA customers have donated well over $125,000 to the Hazleton Police Department! THANK YOU TO ALL! The Hazleton City Authority operates projects and facilities and also provides safe clean drinking water to our customers in 14 municipalities in 3 counties. 400 East Arthur Gardner Parkway Hazleton,PA 18201 Business Hrs.

What time does the Hazleton City Authority Board of directors meet?

La asistencia máxima de servicios públicos tiene un tope de $ 8,000. The HAZLETON CITY AUTHORITY Board of Directors will hold their regular scheduled meeting on Tuesday, November 12th, 2024, starting at 6:00 P.M in person open to the public. Members of the public will have the option of attending in person or via Zoom.

How do I pay my HCA Bill?

Checks mailed to address provided on your bill. Checks and money orders only at the HCA Admin. Building lock box. Cash and check payments at Fidelity banks. Just click the icon “Pay Your Bill” on the HCA website to access the new Smart Bill customer portal. Los cheques que se envían por correo a la dirección proporcionada en su factura.