Keck Medicine of USC offers a convenient online bill pay system for managing your medical bills. With just a few clicks you can securely view your account balance set up payments, enroll in payment plans, and more. This comprehensive guide will walk through everything you need to know about using the Keck Medicine online bill pay portal.
Accessing the Bill Pay Website
To get started with Keck Medicine online bill pay, go to https://pay.keckmedicine.org/. This is the main webpage for the payment portal.
We recommend bookmarking this page for quick access whenever you need to sign in and manage your medical account You can also find a link to online bill pay on the main Keck Medicine website at https //wwwkeckmedicine,org/,
Creating a New Online Account
If this is your first time using the online bill pay system, you’ll need to create a new account.
On the bill pay homepage, click on “Find Your Account” under the login fields. You’ll be prompted to enter some basic personal information including:
- Name
- Date of birth
- Email address
- Phone number
After submitting your details, agree to the terms of use to complete your account creation. You can then log in anytime using your email and password.
Be sure to choose a strong password to keep your account secure. You can also set up two-factor authentication for added security.
Logging In to Your Account
To access an existing bill pay account, go to the Keck Medicine online bill pay site at https://pay.keckmedicine.org/ and enter your email address and password.
If you forgot your password, use the “Forgot Password” link to reset it. A temporary code will be sent to verify your identity and allow you to set a new password.
Once logged in, you will be taken to your account dashboard where you can view bills, make payments, set up payment plans, and manage your account.
Viewing Bills and Account Balance
Your online account dashboard will display your outstanding account balance owed to Keck Medicine. You can click on “View Bills” to see a detailed list of all charges and payments on your account.
Select any bill to view additional details like date of service, procedures performed, insurance coverage, and the balance due. Download or print your bills directly from the portal if needed.
Reviewing your itemized bills closely allows you to understand what you are being charged for before paying. You can also confirm billing accuracy and insurance coverage.
Making One-Time Payments
When you’re ready to make a payment, the Keck Medicine online bill pay system makes it fast and easy.
From your account overview, click on “Pay Now” and enter the payment amount. You can choose to pay your total balance, minimum amount due, or a custom amount.
You will then enter your payment method details including:
- Name on card
- Credit/debit card number
- Expiration date
- Billing address
Once submitted, your payment will process immediately and be applied to your outstanding balance.
Setting Up Recurring Payments
For added convenience, you can establish automatic recurring payments through the online bill pay system. This eliminates the need to manually log in and pay each month.
To set up recurring payments, select “AutoPay” from the left menu. Choose the payment amount and frequency such as $50 each month. Enter your payment method details to save for future transactions.
Your automatic payments will be deducted on the schedule selected and paid towards your balance. You can edit or cancel your AutoPay settings at any time.
Enrolling in Payment Plans
If you need help managing large medical bills, Keck Medicine offers interest-free payment plans. These allow you to divide your balance into more affordable monthly payments.
To enroll, select “Payment Plans” and choose from available options based on your balance owed. A 20% down payment is required to set up a plan.
Monthly payments will automatically be deducted from your saved payment method. You can monitor your payment plan details and progress through your online account.
Getting Receipts for Payments
Every time you make a one-time payment or recurring payment, a receipt will be emailed to you automatically for your records.
You can also access payment receipts directly on your bill pay account. Click “Payment History” to view and print receipts for payments made within the last 18 months.
Be sure to save these receipts for personal documentation and for submitting to insurance if needed.
Updating Your Account Information
If your contact information, password, or saved payment method needs to be updated, you can easily edit these details through your online account profile.
Click on “My Profile” and update any fields required such as email address, phone number, or credit card expiration date. Saving your changes ensures accurate account details.
Getting Online Account Assistance
If you have any issues using the Keck Medicine online bill pay portal, help is available.
Click “Help” at the top of the screen to access FAQs, how-to articles, and step-by-step instructions for common tasks. You can also call (855) 532-5729 for billing and payment support.
Customer service representatives are available Monday through Friday from 8:00am to 4:30pm PST to assist with any questions or troubleshoot problems with your online account.
Benefits of Online Bill Pay
Utilizing the Keck Medicine online bill pay system offers many advantages:
- Convenient – Access your account and pay bills 24/7
- Organized – View billing details and payment history in one place
- Secure – Payment information is encrypted for safety
- Automatic – Set up recurring payments to avoid missing bills
- Mobile – Manage your account on your smartphone or tablet
- Helpful – Customer support available if needed
So for an easy way to stay on top of your medical bills, sign up to pay online at Keck Medicine of USC today!
Frequently Asked Questions About Keck Medicine Online Bill Pay
Here are answers to common questions about the medical bill payment portal:
What bills can I pay online?
You can pay any Keck Medicine hospital or physician bills through the online bill pay system.
Can I split payments between family members?
Yes! You can manage multiple accounts under your login and allocate payments as needed.
When will online payments post to my account?
Credit card payments are applied instantly. Bank account payments take 1-2 business days to post.
Is there a fee to pay bills online?
No. There are no fees to use the Keck Medicine online bill pay system.
Can I still receive paper bills in the mail?
Yes, you can opt into paperless billing or continue getting printed statements by mail.
How do I update my credit card on file?
You can edit the payment method saved to your online account profile under “My Profile”.
Who do I call if I have payment issues?
You can call (855) 532-5729 for assistance from customer support representatives.
Paying medical bills online with Keck Medicine is easy, fast, and secure. Sign up for an account to take control of your medical payments today!
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