Platteville Wisconsin provides water and sewer services to residents and businesses through the city’s Public Works department. Read this guide to understand your Platteville water/sewer bill and the ways to pay it conveniently.
About Platteville Water and Sewer Services
The City of Platteville owns and operates the water and wastewater systems serving households and establishments in Platteville.
The Public Works department oversees:
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Water treatment and distribution
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Wastewater collection and treatment
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Stormwater management
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Water quality testing and compliance
Platteville gets its water supply from 5 active wells pumping from a sandstone aquifer. The water is treated at 2 water treatment plants before distribution.
Wastewater is collected through nearly 50 miles of sanitary sewer and treated at the Platteville Wastewater Treatment Plant before being discharged.
Understanding Your Water/Sewer Bill
As a Platteville water/sewer customer, you receive a monthly utility bill for usage and fixed charges. Here are key details shown on your bill:
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Account number
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Service address
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Billing period
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Previous balance
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Water usage in gallons
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Water charges
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Sewer charges
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Stormwater fee
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Total current charges
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Due date
Review the bill carefully and contact Public Works for any clarification. You must pay the ‘Total Due’ amount printed on the bill by the due date.
Ways to Pay Your Platteville Water/Sewer Bill
Platteville offers various payment options to pay your water and sewer bills conveniently:
Pay Online
The fastest way to pay is online through Payment Service Network (PSN). You can pay by card or e-check. A convenience fee applies.
Pay by Phone
Call PSN at 1-877-885-7968 (option 1) to pay your Platteville utility bill over the phone using your card.
Pay by Mail
Mail a check or money order payable to ‘City of Platteville’ to:
City of Platteville
PO Box 280
Platteville, WI 53818
Write your account number on the payment. Allow 5-7 days for delivery.
Pay In-Person
Bring cash, check or card to the Public Works office at 75 N Bonson St and pay your bill.
Auto-Pay
Sign up for monthly auto-pay from your bank account using the authorization form. Your bill amount will be automatically deducted on the due date each period.
Avoid Late Fees and Disconnection
Pay your Platteville utility bill by the due date printed on your bill to avoid:
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Late payment fees
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Water service disconnection
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Negative impact on your credit
Set reminders for your bill’s due date and pay on time every month. Contact Public Works immediately if you expect payment delays.
Financial Assistance Programs
If you are facing difficulties paying your water/sewer bill, Platteville offers programs such as:
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Payment arrangements – Set up a payment plan to pay over several months
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Bill rounding program – Round bill up to nearest dollar and donate the rest
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Assistance for low-income residents – Discounts or aid for eligible households
Understanding your Platteville utility bill and payment options ensures timely, stress-free water and sewer bill payment. Pay online, by phone, mail or auto-pay for maximum convenience. Reach out for financial assistance if required. Stay up-to-date on your water/sewer account to avoid late fees or disconnection.
Where Your Water Comes From
In Platteville, drinking water is supplied by the Central Weld County Water District. You can view results of supply source testing at CWCWD. In addition to testing at the source, lead and copper levels in drinking water is tested locally. The results of those tests are published annually in the Platteville Consumer Confidence Report.
Residents can also include trash collection in their monthly utility bill. Trash collection is provided by B & C Refuse, who can be contacted at 970-785-2908. Trash collection is optional and combined billing is offered as a convenience to our residents.
Those residents who have summer swimming pools should obtain a Swimming Pool Permit at Town Hall prior to filling pools for the season.
Other Utility Contact Information
To start Xcel Energy service, stop or transfer service, call (800) 895-4999 or go to the Xcel Energys website.
To sign up for natural gas service visit the Atmos Energy website or call (888) 286-6700.
Platteville residents can choose to have trash collection fees added to their monthly utility bill through Ram Waste System, Inc. The trash service that is provided is standard with cans provided by the resident. For more information regarding dumpsters, call (970)226-3396.
