Paying your monthly electricity bill is an important part of being an Evergy customer. With several convenient payment options, Evergy makes it easy to pay your bill on time each month. In this comprehensive guide, we’ll walk through the various ways you can pay your Evergy electricity bill.
Online Account
The easiest way to pay your Evergy electricity bill is through your online account. After signing up for an online account on Evergy’s website, you’ll have 24/7 access to view and pay your bill.
To pay online:
- Log into your Evergy online account
- Select “Make a Payment”
- Choose whether to pay the full balance or a partial payment
- Enter your payment details and submit
Paying online is fast, secure, and gives you peace of mind knowing your payment was received. You can even set up autopay to have your bill paid automatically each month.
By Phone
If you prefer to speak to an Evergy customer service agent, you can pay your electricity bill over the phone. Call 1-800-383-1183 and select the “Pay Bill” option. The automated system will guide you through the payment process.
To pay by phone, you’ll need to provide:
- Evergy account number
- Service address
- Payment amount
- Payment method
Like the online account, you can pay the full or partial balance by phone. It’s quick and easy, taking just a few minutes to complete the payment.
By Mail
Paying by mail is a traditional bill payment method that’s still offered by Evergy. Your monthly paper bill will include a payment stub and mailing address to send your check or money order.
To pay by mail:
- Detach the payment stub from your paper bill
- Write your Evergy account number on the check or money order
- Enclose the payment in the envelope provided and mail to the address listed
It’s important to allow 7-10 business days for mailed payments to reach Evergy and be applied to your account. Payments received after the due date will incur a late fee.
In Person
You can pay your Evergy electricity bill in person at an authorized payment location. Many banks, credit unions, and stores like Walmart allow you to pay your utility bills in person.
To find an authorized payment location near you:
- Visit the Evergy website and search “Pay in Person”
- Select a payment type like “Cash Payment”
- Enter your zip code to find nearby locations
When paying in person, you’ll need to provide your 10-digit Evergy account number. In-person payments are applied to your account the same business day.
Budget Billing
To make your monthly power bill more predictable, consider Evergy’s Budget Billing plan. This program averages your usage over 12 months to create a fixed monthly payment amount.
To enroll:
- Log into your online account
- Under “Billing”, select “Budget Billing”
- Review terms and select “Enroll”
Your fixed Budget Billing amount will be shown on your monthly statements. The program is reevaluated and adjusted yearly based on your actual usage.
Payment Arrangement
If you’re struggling to pay your bill on time, Evergy offers flexible payment arrangements. Payment extensions, due date changes, and installment plans can help you get back on track.
To set up a payment arrangement:
- Call 1-800-383-1183 to speak with a representative
- Explain your financial situation and needs
- Provide details like income, expenses, and requested payment terms
Evergy aims to find a solution that fits your budget and prevents service disconnection. Keep communicating with them if your situation changes.
Financial Assistance
Several financial assistance programs are available if you’re facing financial hardship and inability to pay your Evergy bill.
Some options include:
-
Low Income Energy Assistance Program (LIHEAP) – Helps qualified households pay home energy bills
-
Evergy Care Fund – Bill payment assistance for seniors, disabled, and families with children
-
Energy Efficiency Upgrades – Improve home efficiency to reduce power bills long-term
Check eligibility and apply through your state or local assistance agency. Provide documentation of your income status and energy burden.
Avoid Late Fees
Evergy bills are due by the due date shown on your monthly statement. Late payments will incur the following fees:
- 1.5% of past due balance (minimum $1) for residential customers
- 1% of past due balance (minimum $10) for commercial customers
Scheduling recurring payments or enrolling in autopay from your bank account helps prevent late fees and service disruption. Communicate with Evergy immediately if you anticipate difficulty paying on time.
In Summary
As an Evergy customer, you have numerous options to securely pay your electricity bill each month. Pay online, by phone, by mail, in person, or set up autopay for a hassle-free experience. Reach out for payment assistance if needed. Use this guide to choose the most convenient payment method for you and keep your Evergy account in good standing.
Where do you receive your service?
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- Kansas Central
- Missouri Metro
- Kansas Metro
- Missouri West
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FAQ
Where can I pay my Just Energy Light bill?
Where can I pay my sce bill in person?
How can I pay my bill on my phone?
How do I make a payment on Evergy?
Find the payment option that fits you best. Pay your bill with ease by choosing how you prefer to make payments. Pay your bill, check your usage, report an outage and more through the free Evergy app for iOS or Android. Set up text payments through your online account. You can update preferences or stop messages at anytime.
How do I pay my Entergy Bill?
Make a payment on your Entergy account or make a charitable donation. Or choose from our other convenient payment options. With myEntergy you can choose how you want to pay. Pay your bill by credit card, debit card or electronic check by calling.
Where can I pay my energy bill?
For your convenience, We Energies offers authorized payment locations throughout our service area where you can pay your bill. To find an authorized payment location nearest you, please enter your 5-digit zip code: ZIP: With your payment, a $1-2 service fee will be charged by the third-party provider that processes the transaction.
Do I need a new account to use Evergy?
Note: If you had an online account with us before we combined companies to create Evergy, you’re still able to utilize and sign into your account. You won’t need to create a new account. If you pay your bill electronically through your bank’s online system If you pay with a check
Does Evergy change my payment schedule?
For most residential customers, the only thing that changes is making your payment payable to Evergy I’m on a payment plan. Does this change my payment schedule? Nothing has changed for your plan. Please continue to pay on the schedule you and your customer care representative set up, in the same manner you were paying previously.
Do I need to make checks payable to Evergy?
For most customers, there will be no action required from you aside from making checks payable to Evergy. If the way you pay your bill does require an update, you’ll find it throughout this page. Note: If you had an online account with us before we combined companies to create Evergy, you’re still able to utilize and sign into your account.
