Delmarva Power and Light Company (now Delmarva Power) is a natural gas and electricity utility provider with over 600,000 customers in several eastern Maryland and Delaware regions, including Cecil County, Lewes, Somerset, Wicomico County, Eastern Shore, Salisbury, Dover, Ocean City, Georgetown, and Sussex County. byAmanda SmithPosted December 11, 202210m Read
As a Delmarva Power customer, you have several convenient options for paying your electric or natural gas bill each month. Delmarva Power offers online payments, phone payments, in-person payments, mailed payments, and automatic payments.
With so many choices, you’re sure to find a payment method that fits your needs and preferences. Here are the main ways you can pay your Delmarva Power utility bill.
Pay Online
For fast, easy payments, Delmarva Power lets you pay your bill online 24/7 To get started, go to Delmarva Power’s website and click on “Pay Bill”
You’ll be prompted to enter your 10-digit account number and zip code Your account number can be found on your latest bill,
Once your account is verified, you can make a one-time payment or set up recurring payments. Accepted payment methods include:
- Debit/credit card
- Electronic check
Online payments are processed immediately and posted to your account within 1 business day. There are no fees for paying online.
Pay By Phone
To pay your bill over the phone, call Delmarva Power at 1-800-375-7117. The automated phone system is available 24/7. You’ll need to enter your 10-digit account number and zip code to access your account.
Then, follow the prompts to make a one-time payment using your credit card, debit card, or electronic check. There are no fees for paying by phone.
Pay by Mail
If you prefer to mail in a payment, you can send a check or money order to:
Delmarva Power
P.O. Box 13609
Philadelphia, PA 19101-3609
Be sure to include the payment stub from your most recent bill. Write your 10-digit account number on your check or money order and make it payable to Delmarva Power.
Allow 5-7 business days for mailed payments to post to your account.
Pay in Person
You can pay your Delmarva Power bill in person at one of hundreds of authorized payment locations in Delaware, Maryland, and Virginia.
Bring your latest bill and visit:
- Local grocery stores, pharmacies, and check cashing stores
- Walmart stores
- Delmarva Power local offices
In-person payments can be made by cash, check, or money order. Find your nearest payment location on Delmarva Power’s payment locations page.
Enroll in AutoPay
For hassle-free payments, enroll in AutoPay through your online account. This authorizes Delmarva Power to automatically deduct your balance from your bank account each month.
To enroll, you’ll need to provide your Delmarva account number, bank account number, and bank routing number. Payments will be withdrawn on your bill’s due date.
You’ll still receive monthly bills for your records but you won’t have to manually make payments. It’s the most convenient way to pay!
When to Pay Your Bill
Your Delmarva Power bill is typically due within 25 days of the billing date. The specific due date is printed on your monthly statement.
If payment is not received by the due date, a late fee of 1.5% will be charged. To avoid fees, make sure to pay your bill on time each month.
With Delmarva’s payment options, on-time payment is quick and easy. Pay online 24/7, mail a check, use AutoPay, or make a quick phone call to keep your account in good standing.
Payment Assistance Programs
If you’re having trouble paying your Delmarva Power bill, payment assistance programs are available based on eligibility:
- Delaware Electric Assistance Program
- Maryland Energy Assistance Program
- Utility Emergency Services Fund
- Matching Energy Assistance Donations
Contact Delmarva Power at 1-800-375-7117 to learn more about bill assistance options. Prompt payment helps avoid service disconnection.
Moving? Close Your Account
If you’re moving to a new address within Delmarva Power’s service area, you’ll need to transfer or close your account.
To close your account, call Delmarva at least 3 days before your move date. Provide your closing meter read date and forwarding address. This ensures your final bill can be sent to the right place.
Any remaining balance must be paid before your service can be disconnected. Failure to close your account can result in continued charges.
Closing your Delmarva account as you move is easy – just pick up the phone! The customer service team will handle the rest.
Pay Your Bill Your Way
As a Delmarva Power customer, you’ve got flexible options to pay your bill by phone, online, mail, or in person. Choose the payment method that best suits your needs each month. Most importantly, pay by the due date to avoid late fees.
Managing your Delmarva Power account is quick and convenient thanks to modern payment options and helpful customer service. Paying your utility bill can be a smooth, hassle-free process every month!
Does Delmarva Power Have Payment Plan Options?
Delmarva Power offers several ways to pay your electricity and natural gas bills. This include debit card payments, credit card payments, bank drafts, in-person payments, payments via mail, and phone payments.
Additionally, they provide two different payment options for each customer to choose from:
- Budget Plan â You will pay a constant amount every month, without any charge fluctuations. The total bills are calculated based on projected costs, usage, and the weather (seasons).
- Assistance Programs â You can choose from several payment assistance programs to help pay your energy bills. These include programs such as the Weatherization Assistance Program, Low Income Home Energy Assistance Program (LIHEAP), and the Delaware Energy Assistance Program, among others.
The Delaware Energy Assistance Program offers grants to income-eligible households and renters for fuel assistance, and a supplemental grant for crisis assistance in dire cases (out of fuel, shut-off notice, no money to pay bills, etc.). Additionally, eligible low-income customers can get access to the Good Neighbor Energy Fund, which is a partnership between Delmarva Power and the Salvation Army that aims to provide energy assistance via collected donations.
Delmarva Power Customer Service
Delmarva Power has several customer service options.
- Use the Contact Us page to make general inquiries.
- Call the dedicated emergency contact numbers (1-800-898-8042 for electric, 302-454-0317 for gas) in rapid emergency response anywhere in the Delmarva Peninsula and the surrounding areas.
The dedicated emergency hotlines are the best way to alert the supplier in case you smell gas from a gas leak or see a downed power line.
Greenbill, Delmarva Power’s My Account
FAQ
Where can I pay my EMWD bill in person?
Where can I pay my Liberty Power bill?
Can I pay Delmarva with a credit card?
How do I pay my Delmarva Power account online?
Pay online with our chatbot located at the lower right corner of the delmarva.com home page. Click on the chat bubble and select Billing and Payment from the menu. How do I access my Delmarva Power account online?
How do I pay my Delmarva Bill?
By phone – Call Delmarva’s automated payment system at 1-866-635-5722. Have your account number ready. By mail – Send a check or money order payable to Delmarva along with your payment stub. Allow 5-7 days for mail delivery time. In person – Take your payment to an authorized Western Union location. Bring your bill or know your account number.
When should I pay my Delmarva Power electricity bill?
Pay your Delmarva Power electricity bill in full by the due date to avoid late payment fees and potential service disconnection. Late fees are 1.5% per month. If your account becomes past due, Delmarva Power will issue disconnection warnings before interrupting service. Avoid any lapses in power by paying on time.
How do I contact Delmarva Power customer service?
Delmarva Power customer service can be reached by calling 1-800-375-7117 on Monday through Friday, from 7:00 am to 7:00 pm. Can I pay my Delmarva Power bill with a credit card? Delmarva Power allows its customers to pay using your bank account, debit card, or credit card.
What happens if I don’t pay my Delmarva Power Bill?
They are payable within 20 days; your due date is reflected on your bill. If you do not pay by the due date shown on the bill, a 1.5% late charge will be added to the Delmarva Power portion of your current bill. Repeated late payments will result in collection action and/or additional new deposits on your account.
How do I log in to Delmarva Power?
Visit the Delmarva Power website at secure.delmarva.com and click on “My Account” at the top right. On the login page, enter your username and password. If you don’t already have an online account, you can register by clicking “New User” and providing some basic information. Once logged in, you’ll be brought to your main account overview page.
