How to Pay Your NIPSCO Bill Quickly by Phone

NIPSCO provides natural gas and electric service to over 820,000 customers across northern Indiana. Paying your NIPSCO utility bill on time each month is important to avoid any service disruptions. While NIPSCO offers several payment options, one of the quickest is to pay by phone. Here is a step-by-step guide to paying your NIPSCO bill conveniently over the phone.

When to Expect Your NIPSCO Bill

NIPSCO bills for gas and electric service on a monthly basis. Your bill is typically generated around the 5th of each month and reflects all usage since the previous billing cycle Bills are mailed via US Postal Service within a day or two of generation.

Plan on receiving your monthly NIPSCO utility bill in your mailbox between the 6th-10th of the month Review it right away and note the due date, usually around the 22nd-25th of the month Your bill has a 21-day payment period.

Payment Due Date Deadlines

Don’t delay – mark your calendar with the due date printed on your NIPSCO bill, This is the last day to pay before late fees apply, Residential bills not paid by the due date are assessed a late fee of 1,5% of the past due balance

If your payment is not received within 5 days after the due date, a disconnection notice may be issued. Make your NIPSCO payment well before the due date for on-time status. Rushing at the last minute risks late penalties.

Have Your NIPSCO Account Number Ready

To pay by phone, you will need to provide your 10-digit NIPSCO account number from your monthly bill. Locate this key identifying number and have it handy before you call. The automated system cannot look up account numbers, so be sure to have yours ready.

You will also need your total balance due, though the system can provide that if you don’t know it offhand. Entering your checking account or credit card number will also be required to process the payment.

Call 1-855-763-6277 to Make a Payment

NIPSCO has a dedicated toll-free phone number for customer bill payments. To pay over the phone, simply dial 1-855-763-6277. This automated payment line is available 24 hours a day, 7 days a week.

The automated system will provide step-by-step instructions on entering your NIPSCO account number and payment details. Complete prompts to submit payment via credit card, debit card, or bank account.

Speak to a Customer Service Rep

If you prefer to speak to a live agent when paying your NIPSCO bill by phone, you have that option too. Rather than selecting the automated payment prompts, wait on the line and a customer service representative will assist you.

The representatives are available Monday through Friday from 7am-7pm. Explain that you wish to make a payment on your NIPSCO account. Be ready with your account number, balance due, and payment details. The agent will process your payment over the phone quickly and efficiently.

Payment Confirmation and Receipt

Whether you use the automated phone payment system or speak to a live agent, your NIPSCO bill payment confirmation will be provided over the phone at the end of the call. Make note of the confirmation number for your records.

You can also opt to have a payment receipt emailed to you immediately following your phone payment transaction. Save this emailed receipt as proof of your on-time payment should any billing issues arise.

Avoid Late Fees with Prompt Payment

One advantage of paying your NIPSCO bill by phone is the ability to wait until almost the very due date and still avoid late fees. As long as your call is completed by 7pm on the due date, your payment will be credited on time.

Just don’t wait until after 7pm on the due date, or you may incur the 1.5% late payment penalty. Pay early in the day for best assurance. Waiting until the last possible hour risks technical or connection issues that could prevent an on-time payment.

Phone Payment from Any Location

Paying your NIPSCO utility bill by phone is convenient because you can call from anywhere. At home, at work, or on the road – whenever you have a few minutes, just dial 1-855-763-6277 to pay.

Phone payments allow busy customers the flexibility to pay their bill from any location with cell service rather than having to access a computer or visit the NIPSCO office. Just remember your NIPSCO account number to complete the automated prompts or speak with a representative.

Set Up Recurring Payments

NIPSCO offers the ability to set up automatic recurring monthly payments directly from your bank account. This convenient option ensures your bill is paid on time each month without any extra effort on your part.

To set up recurring payments, call 1-855-763-6277 and select the automated option to establish your monthly withdrawal date and payment details. Once established, you don’t have to do anything further – the payments happen automatically.

Avoid Gas or Electric Shutoff

If your NIPSCO gas or electric bill falls too far behind, your service may be disconnected until payment is made. Obviously, this should be avoided. Paying promptly by the due date, or contacting NIPSCO to arrange extended payment plans for hardships, will maintain uninterrupted service.

But if you receive a shutoff notice for nonpayment, immediately call 1-855-763-6277 to make a payment and stop the imminent disconnection. Phone payments post very quickly, which may prevent crews being dispatched for service shutoffs later that same day.

Easy Payment from Your Smartphone

The NIPSCO payment number 1-855-763-6277 works for both landline and mobile phones. On a smartphone, set the number up as a contact. Then when your bill comes due, simply tap the contact, make the call, and pay with just a few quick taps.

Mobile bill pay allows customers to securely pay a NIPSCO bill from anywhere in just minutes. Utilize the convenience of paying from your smartphone whether you are at home, work, out shopping, traveling – wherever you happen to be when you have time to call.

Customer Service for Payment Help

If you have any questions or concerns about paying your NIPSCO bill by phone, NIPSCO customer service representatives are ready to help at 1-800-464-7726.

Representatives are available 24/7 to assist with bill payment issues, taking payments, payment arrangements, or service disconnection concerns. They aim to provide responsive, caring service to each customer. Don’t hesitate to call for personalized assistance.