How to Pay Your Atascadero Mutual Water Bill

Atascadero Mutual Water Company (AMWC) is a not-for-profit, customer-owned water provider serving residents of the Colony community in Atascadero, California since 1913 As an AMWC customer, you are responsible for paying your water bill on time each month. AMWC offers various payment options – online, phone, automatic bank drafts, mail, drive-up drop box, and in-person

Monthly Billing Cycle

AMWC bills for water service on a monthly basis. Meters are read around the 15th of each month and bills are generated based on your usage. Expect your AMWC water bill to arrive in your mailbox around the 25th of the month.

Open it right away and check the due date, which is typically the 22nd of the following month allowing approximately 30 days to pay. Payment must be received by 5pm on the due date to avoid late fees.

Online Bill Pay

The fastest and most convenient way to pay your AMWC water bill is online through their customer portal. Register your account at amwc.merchanttransact.com.

The online payment portal accepts Visa, Mastercard, Discover, American Express credit/debit cards, and electronic fund transfers from checking accounts. You will receive immediate email payment confirmation

Pay by Phone

To pay your AMWC water bill over the phone, call their toll-free automated payment line anytime at 805-464-3111. The line is available 24 hours a day, 7 days a week.

You will need to enter your account number, balance due, and credit/debit card information. Phone payments post instantly to avoid late fees.

Automatic Bank Drafts

For easy autopay directly from your checking account each month, complete AMWC’s authorization form to set up recurring automatic bank drafts on your due date.

With autopay, your bill is paid on time without any additional effort required. You still receive a bill for your records. Contact AMWC to enroll in this convenient option.

Pay by Mail

Mail your AMWC payment stub and check or money order to:

Atascadero Mutual Water Company
PO Box 6075
Atascadero, CA 93423

Allow 5-7 business days for standard mail delivery to ensure your payment arrives by the due date. Use certified mail for added security and tracking ability.

Drive-Up Drop Box

For added convenience, a drive-up drop box for check/money order payments is located outside the AMWC office at:

5005 El Camino Real
Atascadero, CA 93422

Simply drive up and securely deposit your payment into the drop box 24/7 without having to exit your vehicle. Payments are collected daily.

Pay In Person

You can pay your AMWC water bill in person at the company’s office Monday-Friday from 8am-4pm, excluding holidays. The office is located at:

5005 El Camino Real
Atascadero, CA 93422

Bring your printed bill or know your account number. Cash, check, money order, and credit/debit card payments are accepted at the front desk.

Avoid Late Fees and Shutoff

Pay your AMWC water bill on time, before the due date, to avoid late payment penalties. If your account falls too far behind, your water service may be disconnected until the balance is paid.

Maintain uninterrupted water service by paying bills promptly. Setup automatic payments or use AMWC’s convenient online bill pay to never miss a due date.

Payment Assistance Programs

If you are having difficulty paying your AMWC water bill, contact them to ask about financial hardship assistance programs. Extension requests or special payment arrangements may be available in qualifying situations.

AMWC wants to keep your water flowing. Let them know if you need some extra time or payment assistance. Water is too vital to risk disconnection.

Keep Payment Confirmation

When you pay your AMWC water bill online, by phone, mail or in person, be sure to retain your payment confirmation number and receipt. This provides proof of payment should any billing disputes arise.

Save emailed receipts, cancelled checks, bank statements, or remind AMWC staff to provide you with a paper receipt for your records and protection.

Stay hydrated and avoid late fees by paying your monthly Atascadero Mutual Water Company bill on time. Use convenient automated options like online, phone, or bank drafts for easy, stress-free payments.