How to Pay Your Rappahannock Electric Cooperative Bill

Rappahannock Electric Cooperative (REC) provides electric service to parts of Virginia. If you are an REC customer, you receive a monthly electric bill that must be paid to avoid late fees or service disruption. REC offers several convenient payment options to fit different needs and preferences.

This comprehensive guide will overview the various ways to pay your REC electric bill, including online, by phone, in person, by mail, and through auto-pay

Overview of REC Bill Payment Options

REC aims to make paying your electric bill as quick and easy as possible. They offer flexibility based on your needs:

• Online – Pay instantly on REC’s website or via the SmartHub portal Debit/credit cards or e-checks accepted.

• Phone – Call REC’s automated pay-by-phone line anytime. Takes just a few minutes.

• In Person – Visit one of REC’s local offices to pay by cash, check, or card.

• Mail – Send a check or money order to REC’s payment processing address

• Auto-Pay – Set up recurring automatic payments from a bank account.

• Prepaid – Add money to an account in advance to pre-pay for usage.

• Budget Billing – Pay a set amount each month to even out seasonal highs/lows.

Read on for step-by-step instructions on each payment method.

How to Pay Your REC Bill Online

Paying online through REC’s website is fast and secure. Follow these steps:

1. Go to www.myrec.coop and click “Pay Bill”

2. Login to SmartHub or select “Pay as Guest”

3. Enter your REC account number and the payment amount

4. Select a payment method – debit/credit card or e-check

5. Enter your card or bank details and submit payment

6. Get a confirmation number for your records

Online payments post instantly to your account. You can also setup recurring payments.

Paying REC Bills by Phone

REC offers an automated pay-by-phone line to make payments 24/7 by credit/debit card:

• Call 1-833-587-3392

• Select “Make Payment” from menu options

• Enter REC account number

• Follow prompts to enter card details

• Receive a confirmation number

It only takes a few minutes. Have your account and card numbers ready.

Paying in Person at REC Offices

Visit any REC local office during business hours to pay by cash, check, or card:

• Fredericksburg Office – 247 Industrial Court, Fredericksburg, VA 22408

• Culpeper Office – 13252 Cedar Run Church Road, Culpeper, VA 22701

• Bowling Green Office – 14380 Fredericksburg Turnpike, Woodford, VA 22580

• Blue Ridge Office – 137 Kelley Court, Front Royal, VA 22630

In-person payments allow you to get help from Member Services staff with any bill questions.

Mailing in Your REC Payment

To pay by mail, send a check or money order to:

Rappahannock Electric Cooperative
PO Box 7388
Fredericksburg, VA 22404-7388

Allow 5-7 business days for mailed payments to process. Include your account number on the check.

Paying REC Bills Through Auto-Pay

For hassle-free payments, enroll in REC’s automatic payment program:

• Complete the auto-pay authorization form

• Payments will automatically deduct from your bank account each month

• Avoid late fees since it’s handled automatically

Call REC or visit your online account to get an auto-pay form. Payments deduct on the bill’s due date.

REC’s PrePay Billing Option

With PrePay billing, you pay for electricity in advance instead of getting a monthly bill:

• Make payments to your PrePay account balance whenever you want

• Usage deducts from that balance in real-time

• Get alerts when balance is low to know when to add more

PrePay helps take the guesswork out of budgeting for utilities. Contact REC to enroll.

REC’s Budget Billing Option

To make bills more predictable, REC offers Budget Billing:

• Pay a set agreed upon amount each month

• Your usage is still metered normally

• At year end, your account is trued up based on actual usage

Budget Billing helps avoid big swings in seasonal electric bills. Call REC to get started.

Other Helpful Tips for Paying REC Bills

• Sign up for paperless billing to get reminders via email

• Note monthly due dates and set calendar reminders

• Look into energy assistance programs if having trouble paying

• Contact REC immediately if you receive a disconnection notice

• Keep REC updated with your current contact information

Staying on top of electric payments helps avoid extra fees or service disruptions.

Contact REC for Bill Pay Help

If you have any other questions or issues related to paying your REC electric bill, contact them for assistance:

• Phone: 1-800-552-3904

• Email: [email protected]

• Website: www.myrec.coop

The Member Services team is ready to help REC members with bill pay support.

The Bottom Line

Rappahannock Electric Cooperative aims to make paying your electric bill as quick, easy, and flexible as possible. With options to pay online, by phone, in person, by mail, or on auto-pay, you can choose the method that fits your needs. Refer to this guide anytime you need a refresher on how to pay your REC utility bill.