Paying your water bill doesn’t have to be a hassle, especially when you use the convenient options offered by the Wilkinsburg Penn Joint Water Authority (WPJWA). As a customer of WPJWA, I appreciate how they’ve made paying my bill fast and easy through their website and payment methods. In this article, I’ll walk you through all the ways you can pay your WPJWA bill online, by phone, by mail or in person.
Online Bill Pay
The easiest way to pay your water bill is on the WPJWA website. You can pay instantly without even having to log in. Just click “Web Payments” and enter your account number and the amount due. It accepts Visa, MasterCard, Discover and American Express.
What I really like is that you can also set up an account to access even more features:
- View billing history – See past bills all in one place.
- Schedule payments – Set up auto-pay to never miss a payment.
- Paperless billing – Reduce clutter and get bills by email.
- Pay by text – Get text notifications and pay via text.
Registration is free and only takes a couple minutes. The convenience fee is $295 per transaction, which is worth it to me for the peace of mind
Pay by Phone
If you prefer to pay your bill over the phone, WPJWA offers two options:
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Call 412-243-6200 and choose the payment by phone menu
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Call 844-750-0001 directly and enter your account details
This automated system is available 24/7 and accepts payment by credit card or e-check. The $2.95 convenience fee applies to phone payments as well.
Pay by Mail
To pay your water bill by check, simply mail it to:
Wilkinsburg-Penn Joint Water Authority
2200 Robinson Blvd.
Pittsburgh, PA 15221
Be sure to include your payment stub or write your account number on the check. Allow 5-7 business days for mail delivery.
Pay in Person
You can also pay your bill in person at the WPJWA office located at:
2200 Robinson Blvd
Pittsburgh, PA 15221
Their office is open Monday-Friday from 8am-4pm, except on holidays. The drive-through window has a 24-hour drop box if you need to pay outside of business hours.
Avoid Late Fees and Service Interruptions
I always try to pay my water bill before the due date to avoid late fees or service interruptions. WPJWA offers a 10-day grace period after your due date. However, a 10% penalty is added if your payment is late.
If your bill remains unpaid for too long, WPJWA may interrupt your water service. Be sure to pay on time or call them immediately if you need to set up a payment plan. The friendly customer service reps are there to help.
Get Account Alerts
Another thing I recommend is signing up for account alerts through the WPJWA website. You can choose to get emails or texts when your bill is ready, payment is due, or any other account notifications. It’s an easy way to stay on top of your account status.
Projects & Service Interruptions
The Authority is currently making necessary repairs to the following locations.
Welcome to Wilkinsburg-Penn Joint Water Authority
We are the fifth largest water authority in the state and currently serve a total of 40,000 customers. Our borders reach from the City of Pittsburgh to the Westmoreland County line and from the Monongahela River to the Allegheny River. We pump an average of 22 million gallons of water per day through 430 miles of pipe. Our regulations are set by the DEP, EPA and Allegheny County Health Department.
Wilkinsburg-Penn water customers frustrated over billing problems
FAQ
What is the Wilkinsburg Penn Joint Water Assistance Program?
How do I pay my Wilkinsburg-Penn Joint Water Authority Bill?
You can pay your Water & Sewer and other bills at doxo. Pay your Wilkinsburg-Penn Joint Water Authority bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals.
What’s new at Wilkinsburg-Penn Joint Water Authority?
Great News! Wilkinsburg-Penn Joint Water Authority has completed the transition to our new online payment platform. With the upgraded platform, you can take advantage of the following features: The convenience fee of $2.95 per transaction still applies. Click the Web Payments button to pay online or register for new features.
How do I create a Wilkinsburg-Penn Joint Water Authority (wpjwa) account?
If you already have an account, you just need to login to the Wilkinsburg-Penn Joint Water Authority (WPJWA) site. Wilkinsburg-Penn Joint Water Authority (WPJWA) accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account?
How do I contact Wilkinsburg Water Authority?
You can contact them directly by phone at 412-243-6200. I forgot my account balance. Where can I find my bill? You can find your bill online at Wilkinsburg-Penn Joint Water Authority.
Does Wilkinsburg-Penn Joint Water Authority comply with health-based drinking water standards?
From April 2019 to March 2021, Wilkinsburg-penn Joint Water Authority complied with health-based drinking water standards. Information in this section on Wilkinsburg-penn Joint Water Authority comes from the U.S. EPA Enforcement and Compliance History Online database (ECHO).
Does Wilkinsburg-Penn Joint Water have a water quality report?
Under the authority of the Safe Drinking Water Act, the EPA requires Wilkinsburg-Penn Joint Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
