A Guide to Paying Your Bill with Western Reserve Hospital Physicians, Inc.

If you have received medical services from a physician at Western Reserve Hospital Physicians Inc. (WRHPI) you may need to pay a bill for those services. This comprehensive guide will explain everything you need to know about paying your WRHPI medical bill conveniently and on time.

About WRHPI

WRHPI is a large multi-specialty physician group affiliated with Western Reserve Hospital in Cuyahoga Falls Ohio. Their 200+ physicians provide quality care across a wide range of specialties including orthopedics cardiology, cancer care, women’s health, and more.

WRHPI partners closely with Western Reserve Hospital to coordinate patient care. You may receive one combined hospital and physician bill for your treatment, or separate bills from the hospital and WRHPI physicians.

Understanding Your WRHPI Bill

If you only saw a WRHPI physician in an outpatient clinic setting, you will receive a bill directly from their centralized billing office. This is separate from any hospital bills.

The WRHPI bill will list the services provided, the charges for each service, and important billing details like your account number. You are responsible for paying all patient responsibility charges in a timely manner.

It’s important to review your WRHPI statement and understand what you are being billed for. Some key details on your statement include:

• Date of service – When you were seen by the WRHPI physician
• Patient responsibility – The amount you owe after insurance payments
• Billing codes – Procedure and diagnosis codes for the services rendered
• Insurance details – Information on claims submitted and payments made

Contact WRHPI billing with any questions about charges or insurance payments and denials.

When to Pay Your WRHPI Bill

• Bills are typically mailed monthly and payment is due within 30 days of the statement date.

• The due date will be printed on your billing statement. Payments received after the due date risk incurring late fees.

• You can pay the full balance due or set up a payment plan for large balances. Communicate with the billing office about your payment plan options.

• Partial payments are accepted, but the full balance must be paid within 90 days under Ohio law.

Ways to Pay Your WRHPI Bill

WRHPI offers several payment options to provide billing flexibility:

Pay Online

Pay quickly and securely on the WRHPI patient portal. You can pay by credit card or electronic check for free. You will need to create an online account first.

Pay by Phone

Call the WRHPI billing office at 330-971-7180 and select the “Make Payment” option. Payments can be made via credit card, debit card, HSA, or FSA cards.

Pay by Mail

Mail a check or money order payable to WRHPI along with your payment stub to:

WRH Physicians Billing
P.O. Box 951601
Cleveland, OH 44193

Please allow 7-10 days for mailed payments to process. Include your account number on checks to ensure proper crediting.

Set Up Auto-Pay

Arrange for automatic monthly payments from a bank account or credit card through the patient portal. Auto-pay provides convenience and ensures your bill is paid on time each month.

Financial Assistance Options

WRHPI offers financial assistance and payment plans to patients based on financial need. Resources include:

• Extended payment plans to split your balance into more manageable monthly payments

• Discounted care for patients with low incomes under 200% of the Federal Poverty Level

• Hardship assistance for financially struggling patients that do not qualify for other programs

Start by speaking with a WRHPI billing representative about your financial situation and they can direct you to available assistance options. Applications are required.

Avoiding Collections

It is important to pay your WRHPI bill or make payment arrangements to avoid being sent to an external collection agency. If your account becomes severely past due, it may be assigned collections, negatively impacting your credit score.

• Call the billing office right away if you cannot pay on time to request an extension or set up a payment plan.

• Respond promptly to billing notices and past due invoices to prevent further collection actions.

• If your account goes to collections, you can sometimes have it pulled back if you immediately pay it in full.

Summary Tips for Paying Your WRHPI Bill:

• Carefully review statements to understand the charges and your responsibility.

• Pay the balance due or arrange an approved payment plan by the due date.

• Pay online, by phone, mail, or setup auto-pay for convenience.

• Ask about financial assistance programs if you are struggling with medical bills.

• Stay in touch with billing staff about your account to prevent collections.