Paying bills is a mundane yet necessary task. If you live in Bay City, Michigan and receive electric, water, sewer, or garbage services from the city, you likely have a utility bill to pay each month. Luckily, the City of Bay City offers an online utility bill payment option to make paying your bill quick and easy. Read on to learn all about using the online payment portal to pay your City of Bay City utility bill conveniently from home.
Overview of City of Bay City Online Bill Pay
The City of Bay City provides an online utility bill payment system on their website that allows citizens to pay their electric, water, sewer, and garbage bills digitally. To access it, go to the Utility Customer Service page on www.baycitymi.gov and click on “Online Utility Bill Payments.” This brings you to the payment portal where you can securely pay your bill from your computer or mobile device.
Paying online is fast and simple. It saves you the time and hassle of mailing checks or paying in-person. The online payment site accepts all major debit/credit cards and e-checks as forms of payment. You just need your account number and billing details handy to complete the payment.
Online payments are processed quickly, typically posting to your account within 1-2 business days. You’ll receive an emailed receipt as proof of payment. Read on for full step-by-step instructions for paying your Bay City utility bill online.
Benefits of Paying Your Bill Online
Taking advantage of the City of Bay City’s online utility bill pay system offers a number of benefits
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Convenience: Pay anytime, anywhere with an internet connection – no traveling to City offices or finding stamps.
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Speed: Online payments post to your account faster than mailing in a paper check.
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Payment Proof Get emailed receipts to easily track payments
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Avoid Late Fees Pay by the due date more reliably than with mailed payments
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Environmentally Friendly: No paper bills or checks required when paying online.
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Security: The payment site uses encryption to keep your information secure.
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Efficiency: Making online payments takes less time and effort than other payment methods.
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Cost Savings: Avoid late payment penalties by paying on time online.
Step-by-Step Instructions for Online Payment
Follow these steps to easily pay your utility bill to the City of Bay City through their online payment portal:
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Go to www.baycitymi.gov on your desktop or mobile browser and click on “Online Utility Bill Payments” under the Utility Customer Service section.
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On the payment page, click on the “Pay your utility bill online” button.
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You will be redirected to the secure online payment processor linked to the City’s system. Click “Sign In” in the top right corner.
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If it’s your first time using the online system, click “New users register for an account” below the sign-in box and provide your email address and create a password.
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Existing customers should sign in with your email and password.
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Enter your 10 or 11 digit City of Bay City account number with no spaces. Click “Continue.”
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Select Water, Sewer, Electric, and/or Garbage categories for your bill. Enter the amount due for each based on your current bill.
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Choose a payment date on or before the due date. Select your payment method – credit/debit card or electronic check.
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Enter your card or bank details and billing address. Carefully review the payment summary for accuracy before submitting.
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Confirmation of your online payment will be displayed instantly. A receipt will also be emailed to you.
And just like that, your utility bill is paid! By using the online system, you’ve avoided stamps, paper checks, and trips to City offices.
Helpful Tips for Online Payments
Keep these tips in mind to ensure smooth online utility bill payments to the City of Bay City:
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Double check that your account number, amounts, and date are entered correctly before submitting payment.
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Make sure your email is entered properly to receive the payment receipt. Add the receipt to your records in case questions arise later.
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If paying after receiving a shutoff notice, change the payment date to today’s date and immediately call the utility office at 989-894-8104 after paying to provide the confirmation number.
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Account for weekends and holidays when scheduling online payments – allow up to 5 business days for processing.
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Setup automatic recurring payments to avoid missing payments and keep your account current.
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Contact utility customer service at 989-894-8104 if you don’t receive a payment confirmation email within 24 hours.
Payment Confirmation and Processing
Once you submit payment through the online bill pay system, you will instantly see a payment confirmation on screen. You’ll also receive an email confirmation for your records. Payments made Monday – Friday by 5:00 PM EST should process and post to your account within 1-2 business days. Allow extra processing time for weekends and bank holidays.
You can login to your account and view your account balance and payment history anytime to confirm your online payment was applied as expected.
Convenience Fees for Online Payments
Please note that the City of Bay City does charge small convenience fees for using the online utility bill payment system. These third party fees cover transaction processing costs:
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$1.00 for payments made by e-check from your checking or savings account
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2.75% of the payment amount for credit/debit card payments (with a minimum fee of $0.50)
Just factor the small fees into your budget when paying online for the sake of convenience. Or use an electronic check to have the lowest possible fee.
Alternate Ways to Pay Your Bill
If you prefer not to pay your utility bill online to the City of Bay City, you do have other options including:
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Mail a physical check or money order to the address listed on your bill
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Pay in person by check, cash, or card at the Utility Customer Service office at City Hall
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Use the automated phone payment system by calling 989-894-8104
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Sign up for auto-debit payments from your bank account
But the online payment method is typically the fastest, most convenient, and most secure option. Sign up on your next billing cycle to simplify paying your utilities!
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FAQ
What is Bill Pay app?
What is bill pay? It’s a quick, simple, and handy way to have a bill paid automatically, usually online. Expensify is one of many banks, service providers, and other businesses that let you pay your bills through their website or mobile app.
How do I pay my electric bill in Chicago?
You can pay by phone, mail, or in person at a payment center or an automated EZ Pay Station. You can also pay online. By Phone: Please call 312. 744. 4426 and follow the instructions via the automated phone system.
How do I contact the city of Bay City billing office?
To contact the City of Bay City billing office, you can call 979-245-2322 during regular office hours. If you have questions or think there was a mistake on your bill or your amount due, you can call the same number to set up a meeting with a representative.
What if I don’t have a Bay City utility account?
Not a member? If you are paying for something on a shut-off notice, you must also call Bay City Utility Customer Service right away at (989) 894-8104 option 7 and give them the online confirmation number to stop the shut-off. The account balance may not reflect current activity.
How do I make a payment at the Bay County Courthouse?
You can make a payment at the Bay County Courthouse by calling 855-796-5762 Monday – Friday 7 a. m. – 12 a. m. and Saturday and Sunday 9 a. m. – 6 p. m. EST using a debit or credit card with a convenience fee. Alternatively, you can mail your payment with a Money Order or Cashier’s Check. In person payments may be made Monday-Friday 8 a. m. – 4:30 p. m. in room 110 of the Bay County Courthouse.
How can I contact the City Hall of Bay City?
For administrative procedures, you can contact the City Hall of Bay City at 201 LAUREL AVE. , 414 NE EVANS ST. , 99 N. MAIN AVE. , or 279 SW 5TH ST. Alternatively, you can contact the Town Hall government by phone or email.
