If you owe your water company money, they might take action to get you to pay. The water company isn’t legally allowed to disconnect or restrict your water supply – but they can:
You should talk to them as soon as possible, and make an agreement to pay what you can afford.
If your water bill is for a business, the rules are different. You can get advice from Business Debtline advisers on their website.
What Happens If You Don’t Pay Your Water Bill
Having access to clean drinking water and proper sanitation is a basic human right and necessity. However this valuable resource does not come for free. Water utilities provide these indispensable services to households and businesses, and customers must pay their water bills in a timely manner as per the contractual agreement. But what are the ramifications if someone fails to pay or ignores their water bill obligations? Let’s explore the potential consequences and how to avoid legal troubles.
Disconnection of Service
The most direct result of not paying your water bill is potential disconnection of service. Water utilities can initiate termination of services if a customer has a delinquent account for a prolonged period. Typically, there is a notification process where the utility will issue warnings and late notices before proceeding with disconnection. The shut-off timelines and specific procedures vary across different municipalities. Still, utilities reserve the right to take this measure for non-payment as a last resort.
Having your water disconnected due to unpaid bills can severely impact households and businesses. Lack of running water and wastewater services poses immense inconveniences and health hazards. Restoring service also involves paying reconnection fees and clearing outstanding balances. Hence, disconnection is an outcome every customer wants to avoid by ensuring bill payments are up to date.
Late Fees and Interest Charges
In addition to discontinuation of supply, failing to pay water bills on time will result in late fees, interest charges, and penalties. Water utilities can impose these additional costs to recuperate lost revenue from overdue payments. The exact fee structure differs between service providers but typically involves:
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Late fee for payments made after the due date, often a flat amount like $10.
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Interest charge calculated as a percentage of the unpaid balance. This can be 1-1.5% per month.
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Penalty fee if the account remains delinquent for an extended duration.
These recurring fees, interest, and penalties apply monthly and can quickly snowball, inflating the original amount owed significantly. This makes it progressively harder for customers to get back on track with payments.
Credit Score Implications
Unpaid water bills also negatively impact your credit history. Like other unpaid debts, water utilities can report overdue accounts to credit bureaus after a certain period. This causes a drop in your credit score depending on the amount owed and the duration of non-payment.
A lower credit score has detrimental effects on your creditworthiness for years to come. It becomes harder to qualify for loans, mortgages, rental applications, and favorable interest rates. Thus, avoiding credit damage is a compelling reason to prioritize water bill payments.
Legal Action and Collections
If surcharges and disconnection threats fail to resolve non-payment of water bills, utilities can escalate the matter through legal action. The outstanding amount owed is treated as bad debt, which the company will attempt to recover via collections. Typically, the water provider will hire a collections agency or assign the account to a debt collection law firm.
The collections agency will contact you demanding payment of the overdue amount. If you still do not cooperate, they can report the delinquent account to credit bureaus. The collection firm can also file a lawsuit against you to recover the debt. If the court rules in favor of the water company, they can garnish your wages or put liens on your assets.
To avoid the stress and financial risk of legal action, it is prudent to act promptly on overdue water bills and collection notices. Seek assistance from financial counselors or attorneys if you are unable to clear the unpaid amount.
Loss of Service
As a last resort, the water utility may shut off your supply until you settle the outstanding balance and reconnection fees. Loss of essential water and sewerage facilities can severely disrupt households and businesses. Having no running water poses health risks and makes everyday activities extremely cumbersome.
Most utilities have policies prohibiting disconnection of services to vulnerable groups like the elderly, disabled, or critically ill. But for other customers, shutting off the water supply due to non-payment is the final punitive measure. Restoring supply involves clearing all pending bills and additional restoration fees.
Tips to Avoid Payment Issues
Here are some proactive tips to avoid facing punitive actions due to unpaid water bills:
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Carefully review monthly bills and flag any discrepancies for early correction.
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If facing temporary financial hardship, contact the utility immediately to discuss payment plan options.
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Enroll in budget billing plans that let you pay a fixed amount every month to better manage expenses.
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Check if you qualify for financial assistance programs or subsidies offered by the water provider.
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Reduce water usage through conservation habits to lower subsequent bills.
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If vacating a property, ensure you settle all utility payments to avoid penalties.
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Maintain open communication with the water company if struggling to pay bills.
The consequences of not paying water bills can be quite severe but are avoidable with prudent money management. By staying informed about applicable policies, monitoring usage and bills, and seeking assistance when required, you can maintain a positive account status. However, if you do slip behind on payments, act quickly to resolve the issue before facing supply shut-offs, collections, or legal action. Water may be a critical resource, but it certainly isn’t free. Fulfill your obligations as a customer to continue enjoying uninterrupted service.
If your water company takes action
If you don’t make an agreement to pay your water company, they’ll usually take you to court.
If you get certain benefits, your water company might take money from your payments. Theyll need to ask the Department for Work and Pensions (DWP) before they do this.
If you have other debts
Before you deal with your water debts, check if any of your other debts are more serious – these are called priority debts. Priority debts include:
- rent and mortgage
- gas and electricity
- council tax
- court fines
If you dont deal with your priority debts you might for example lose your home or have your energy supply cut off.
What Happens if You Don’t Pay Your Water Bill? (Don’t Panic!)
FAQ
Does not paying water bill affect credit?
If you pay your rent, utilities, and medical bills on time, they won’t affect your credit score because credit bureaus don’t report them. But if they’re very late or in collections, they’ll likely get reported and affect credit scores negatively.
Can your water be shut off in California?
Get information from your water provider. Most water companies can’t cut off your water in California unless your bill is more than 60 days past due.
What happens if I don’t pay my water bill in California?
A final disconnection notice will be sent if you don’t follow the terms of an amortization plan for 60 days or more, or if you don’t pay your current residential service charges for 60 days or more.
Is water lienable in PA?
If you don’t pay your water and/or sewer bills, the property will be repossessed. This is true whether the service is for a tenant or someone else who isn’t the owner.