Our financial counselors can help you plan for your care, navigate the costs of your care, and apply for financial assistance and health insurance coverage that can help cover the costs of your care.
Our price estimator tool provides out-of-pocket cost estimates based on your facility, type of care, and insurance (if you have it), so you can get a better sense of what it might cost. You don’t need to have insurance to get an estimate.
Set up an interest-free payment plan that, unlike loans or credit cards, offers long-term payment options and no late fees.
At Providence, we support everyone who comes to us for care, regardless of coverage or ability to pay. We recognize that many people in our community either dont have health insurance or those with insurance may have high out-of-pocket costs.
Either way, you shouldn’t have to delay care due to financial concerns. Roughly three out of four people who apply for financial assistance receive support, covering up to 100% of the costs of their care. We’re here to help.
Getting quality healthcare from St. John Providence hospitals and clinics provides peace of mind. But it’s also important to pay your medical bills in a timely manner to keep your accounts in good standing. St. John Providence offers easy and convenient payment options to fit any schedule or preference.
You can pay your St. John Providence medical bill online, by phone, by mail, or in person. Read on to learn the simple process for paying your bill and avoiding late fees.
Overview of St. John Providence Payment Options
St. John Providence provides their patients with several options for paying medical bills:
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Online – Pay bills instantly online using the patient portal and a bank account, credit card, or debit card.
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Phone – Call the toll-free billing number to pay over the phone using a credit/debit card or bank account information
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Mail – Send a check or money order via standard mail to St John Providence’s payment address
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In person – Visit a St. John Providence hospital or clinic to pay your bill in person with cash, check, or card.
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Payment plans – Set up an interest-free installment plan to pay your balance over 3, 6, or 12 months.
Review the payment options to choose the best method for your needs. Consistent on-time payments will help you avoid penalties or collection actions.
Paying Online Through the Patient Portal
The fastest and most convenient way to pay your St. John Providence medical bill is through the online patient portal. Follow these simple steps:
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Go to www.stjohnprovidence.org and click on “Pay Bill” in the top menu.
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Log into your secure online account with your username and password.
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Select your outstanding balance or enter a different custom payment amount.
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Enter your credit/debit card details or bank account info.
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Confirm your payment information and submit.
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A receipt will be emailed to you instantly for records and tax purposes.
Paying online takes just minutes and gives instant confirmation when your payment is received. For quick access in the future, save your payment information securely within the patient portal account.
Paying Medical Bills by Phone
Another fast and easy option is to pay your St. John Providence bill over the phone. Call the toll-free billing number at 1-800-555-6679 and select the billing and payments menu option.
Provide your St. John Providence account number and follow the voice prompts:
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Select to pay with a credit/debit card or bank account.
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Enter the payment amount for the current billing period.
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Input your card number or bank account details.
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Write down the confirmation number at the end of the call for records.
The automated phone system makes bill payment quick and painless. Patient billing representatives are also available to assist you with questions during normal business hours.
Mailing a Payment to St. John Providence
To pay your medical bill to St. John Providence by standard mail:
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Write your account number clearly on the check or money order.
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Make the check payable to “Ascension St. John Providence”.
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Mail your payment and any payment stubs to:
Ascension St. John Providence
PO Box 123456
City, State 12345
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Allow 7-10 days for mailed payments to post to your account to avoid late fees.
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Keep the cancelled check or confirmation as your receipt and payment proof.
While mailing a payment takes longer to process, it remains a simple bill payment option.
In-Person Payments at a St. John Providence Facility
For those who prefer to pay bills in person, visit any St. John Providence hospital or clinic location. Bring your billing statement or account number and a form of payment to the patient financial services office.
In-person payments accepted include:
- Cash
- Personal check
- Credit/debit card
- Money order
- Cashier’s check
You’ll receive a printed receipt to retain for your records. Paying in person gives you the chance to get immediate help with any billing questions.
Setting Up Manageable Payment Plans
If paying your full balance upfront is not possible, St. John Providence offers interest-free payment plans. This breaks down your balance into smaller installments over time.
To get started with a payment plan:
- Contact patient billing at 1-800-555-6679.
- Explain you are interested in a payment plan for your balance.
- Provide details on your financial situation and ideal monthly payment.
- Complete any required applications and submit payment details.
- Once approved, you’ll receive a contract outlining the agreed upon monthly installments.
Making payments more manageable can help you pay down your medical bill debt responsibly.
Getting Billing and Payment Assistance
If you need help understanding your medical bills or arranging payments, St. John Providence has resources:
- Call 1-800-555-6679 and say “representative” to get billing help.
- Email [email protected] for support from the billing team.
- Request a price estimate before any scheduled medical visits.
- Apply for financial assistance based on your income and assets.
- Discuss extended financing options beyond standard payment plans.
St. John Providence is committed to working with patients on bill payment and financial arrangements.
Avoid Late Fees and Collections
Be sure to pay your St. John Providence medical bills on time to avoid:
- Late payment fees and penalties.
- Forwarding of unpaid bills to collections agencies.
- Damage to your credit score and rating.
- Potential legal action.
Set up autopay or calendar reminders for your bill due dates so payments are never late. Maintaining accounts in good standing is important.
The Benefits of Paying Your Medical Bill Responsibly
Patients who pay their St. John Providence medical bills on time can realize the following advantages:
- Avoid expensive late fees and interest charges.
- Prevent involvement of collections agencies.
- Maintain a good credit history and access to financing.
- Keep receiving the quality care you need from St. John Providence providers and facilities.
- Qualify for prompt finalization of any payment plans.
- Experience less financial stress and worry.
Paying your medical bills fully and on time leads to financial and health benefits.
Key Takeaways for St. John Providence Bill Pay
Remember these key tips when you need to pay a St. John Providence medical bill:
- Access your online patient portal for quick online payments 24/7.
- Call 1-800-555-6679 to pay over the phone automatically or with a representative.
- Consider enrolling in autopay for hands-free bill payment each month.
- Arrange an interest-free payment plan if you need to pay over time.
- Seek medical bill and payment assistance from patient financial services.
- Avoid late fees and penalties by paying on or before the due date.
St. John Providence offers flexible medical bill payment options to make it stress-free and convenient. Consistent on-time payments will keep your accounts in good standing.
Top Financial Support FAQs
We’re here to help. If you are unable to pay for some or all of your medical care, you may be eligible for Providence’s financial assistance program. This program provides free or discounted services to eligible patients.
Our financial counselors can also assist you in applying for many government programs that can help with the costs of care. And we offer interest-free, long-term payment plans starting at $25 a month and lasting up to 24 months.
Please note that if you have not yet received a bill, you will not be able to set up a payment plan. If you’ve received a bill and would like to set up a payment plan, visit our Payment Plan page to get started. However, financial assistance applications can be filled out at any time before, during or after you receive care.
You may receive several documents as part of a normal billing cycle. These include:
- Estimates – Before certain tests, procedures, or other health care services, self-pay and out-of-network patients get an estimate that outlines their out-of-pocket costs. It’s not a bill or a request for payment. As this is an estimate, final costs might end up being higher or lower.
- Explanation of Benefits (EOB) – Health insurance companies generate an Explanation of Benefits (EOB) each time they process a medical claim. The EOB isn’t a bill either—it simply lists the claims, how much is covered by health insurance, and any balances the patient may be responsible for paying.
- Bill – Finally, the bill states the amount a patient owes members of the care team, including the physicians or hospital. It includes a detailed description of the services provided for that visit.
In each state, laws exist to help protect you from unfair medical billing. The federal No Surprises Act also helps to prevent unexpected bills, facilitates cost estimates and limits charges from out-of-network providers.
To learn more about your right to a Good Faith Estimate and pricing transparency, visit Get a Price Estimate.
Providence determines your bill based on several factors, including the costs associated with the following:
- Specific medical services, treatments and procedures you receive.
- Duration of your hospital stay.
- Complexity of your condition.
- Medications administered.
Additionally, the bill may also take into account your insurance coverage, applicable discounts, financial assistance and any outstanding balances from previous visits. Your financial responsibility will be determined based on your insurance plans coverage.
The billing process is transparent, and you can inquire about the details of your bill by contacting Providences billing department or reviewing the itemized statement provided to you.
Price transparency is our commitment to offering a clear and accessible breakdown of health care service costs, charges and associated fees for common procedures, tests, medications and other services offered by the hospital. This information helps our patients make more informed decisions about their treatment options and explore potential alternatives.
Heres how you can get a better sense of what your care could cost:
- Get a free price estimate on the Get a Price Estimate page
- Learn more about pricing transparency options on the Pricing Transparency page, where you can select a region to download a hospitals file of its standard charges
For more information about getting help with your Providence medical bill you can visit the contact resources directory, request an appointment with a financial counselor, or visit a billing office at your local Providence facility.
Understanding Your Medical Bill
We can help you understand your bills, navigate the billing process and easily make payments or access financial assistance.
To easily access the billing support you need, visit our contact resources directory. Youll find detailed contact information, hours of operation and the option to receive prompt assistance either by phone or email.
Providence St John’s Health Center
How long do I have to pay my Providence Bill?
You have 31 days from the time you get your bill to pay it, make a payment plan, or apply for Providence’s Financial Assistance program. If you don’t, you will get a notice that your bill is past due. You will get a notice that your bill is past due after 61 days. You will have 61 days to pay it, make a payment plan, or apply for Providence’s Financial Assistance program.
How do I pay my bill online at Ascension?
Easily and securely pay your bill online at Ascension, using your debit or credit card. If you need help with payment, financial assistance is available. Easily and securely pay your bill online at Ascension, using your debit or credit card. If you need help with payment, financial assistance is available.
How does Providence determine my medical bill?
Providence bases your bill on a number of things, such as the medical services and treatments you receive, the length of your stay, the severity of your condition, your insurance coverage, and the costs of your care. How long does it take to get a bill? We’ll send you one within 30 days, whether you have insurance or not.
How do I pay my medical bill online?
To pay online, select your state/region, date of service (if applicable) and facility where you received care. If you have questions or concerns about your medical bill, our billing or financial assistance teams can help you. If you would prefer to pay offline, here are other payment modes to consider:
