If you or a loved one has received care at any Penn State Health facility, you likely incurred some medical bills that need payment. Luckily, Penn State Health offers a convenient online bill pay system to review statements and pay balances remotely.
In this comprehensive guide, we’ll walk through everything you need to know about accessing your Penn State Health account online, understanding your charges, making one-time or recurring payments, setting up autopay, and getting billing help
Access Your Penn State Health Account
To log into your Penn State Health account and access billing tools, you’ll need:
- Your Penn State Health statement with your account number
- The last 4 digits of your Social Security Number
- Your date of birth
With this info, visit pennstatehealthorg/patients-visitors/billing-medical-records/pay-my-bill and click “Pay Online” under the matching statement example
This will direct you to the secure online bill pay portal to view your balance.
Review Itemized Billing Statements
A key benefit of the online account is the ability to access detailed billing statements. These list the medical services received, associated charges, any payments or adjustments, and more.
Review statements closely against your records to ensure accuracy. Compare the charges and insurance details to understand what you owe. Download or print statements for your files.
New statements are generated after insurance claims processing completes, typically within 30 days of discharge. You’ll get an email when new statements are available online.
Understand Your Total Account Balance
When logged into your Penn State Health account, your current balance owed will be prominently displayed. This balance factors in insurance payments, self-pay amounts, and any credits.
Monitor your balance regularly to stay on top of what is owed for recent medical services. As new charges or payments post, your balance will update accordingly.
Pay Your Penn State Health Bill Online
Penn State Health offers several quick and easy online payment options:
- Credit/Debit Card – Visa, Mastercard, Discover
- ACH/eCheck – Direct bank account withdrawals
- Apple/Google Pay – For mobile payments
- PayPal – Transfer from PayPal account
Payments made before 4 PM ET each day are applied same-day. You’ll receive instant emailed receipts when bills are paid online.
Schedule One-Time Future Payments
You can pre-schedule one-time payments through your Penn State Health account for future dates. To set up:
- Select “Make a Payment”
- Choose “Make a One Time Payment on a Future Date”
- Enter the payment amount and future date
- Select payment method and submit
The system will automatically process the payment on the designated date. You’ll get reminders as it approaches.
Enroll in Autopay for Hands-Free Bill Payment
For automatic and timely monthly payments, sign up for Autopay through your Penn State Health account. Just determine the amount and payment method, and your bill will be paid each month.
To enable Autopay:
- Click on “Autopay Program” under the “Account Services” menu
- Enter your preferred payment information
- Select a payment date
- Review and submit your enrollment
Autopay prevents missed payments and keeps your account current.
Receive Billing Emails and Alerts
Within your Penn State Health account, you can customize email notifications for:
- New statements ready
- Payment received
- Payment failed
- Account balance update
- Autopay payment scheduled
Configuring alerts ensures you never miss important billing activity and can stay on top of payments.
Get Billing and Payment Support
If you have any questions on your Penn State Health statement, charges, insurance, payments, or account access, contact billing services:
- By phone at 717-531-6842 or 844-774-6842
- Email support at [email protected]
- Live chat agents available online
The billing team can explain charges, take payments, set up payment plans, verify insurance coverage, and more.
Benefits of Paying Online
Managing bills through your Penn State Health online account provides many benefits:
- Secure 24/7 account access
- Review billing statements and charges
- Make instant online payments by card, bank, PayPal
- Schedule future one-time payments
- Set up autopay to prevent missed payments
- Receive billing alerts and reminders
- Avoid paper bills and postage
- Fast electronic processing
- Access billing help when needed
Take control of medical bills and maximize convenience with user-friendly online tools from Penn State Health. Sign up to view your account today!
Pay a Bill – Penn State Cancer Institute
Penn State Health offers patients the payment option of using either the statement number or encounter number or using the statement account number.
If you have any questions, please contact our Patient Financial Services at 717-531-5069 or 800-254-2619. Office hours are Monday through Friday 8 a.m. to 5 p.m.
- We accept VISA, Mastercard and Discover for payment.
- E-checks are also accepted.
Patient billing statement with account number
Patients name, date of birth and account number are required to login and process payments. See the below to find your account number on your statement.
Phone – call 800-254-2619 or 717-531-5069 to pay your bill over the phone with a credit card.
Mail – send the statement back to us with your credit card information or with a check, payable to Penn State Health Milton S. Hershey Medical Center, for the remaining balance.
Send your statement to:
Penn State Health Milton S. Hershey Medical Center Patient Financial Services P.O. Box 854, Mail Code A410 Hershey, PA 17033-0854
In person – visit our Financial Services office to pay your bill in person.
Penn State Health Milton S. Hershey Medical Center Academic Support Building 90 Hope Drive Suite 2106, 2nd floor Hershey, Pennsylvania 17033
RecFest 2023 – Penn State Health
FAQ
Does Penn State Health have an app?
Stay in touch with your health on the go: The Penn State Health mobile app lets you check on your health from anywhere. It lets you look for a Penn State Health provider by condition, treatment, specialty, or ZIP code. Find a Penn State Health hospital or Medical Group practice by name, specialty, ZIP code or county.
What is the phone number for Penn State Hershey billing?
Phone: To pay your bill with a credit card over the phone, call 800-254-2619 or 717-531-5069 and give them your account number. By mail: Send us the bill along with your credit card information or a check made out to Penn State Health Milton S. Hershey Medical Center, for the remaining balance.
Is Penn State Health a Teaching hospital?
As one of the leading teaching and research hospitals in the country, Penn State Health Milton S. Hershey Medical Center wants to improve people’s quality of life by making them healthier and finding new information that helps everyone.
Does Penn State Health offer online bill payment?
Penn State Health offers online bill payment for many of our services. The images below show statements that provide the online bill payment option. Your bill may not look like one of the two pictures below. If that’s the case, we can help you pay your bill over the phone.
How do I pay my Penn State Health Bill?
Doxo lets you pay your bills safely, but it’s not connected to or backed by Penn State Health. Credit or debit cards from Visa, MasterCard, or Discover can be used to pay. You can also use Apple Pay or your bank account. All-In-One Bill Pay with doxo. Pay for free with Linked Bank Account. Fees may apply for other payment methods.
What payment options does Penn State Health offer?
Patients at Penn State Health can pay with either the statement number, the encounter number, or the statement account number. If you have any questions, please contact our Patient Financial Services at 717-531-5069 or 800-254-2619. Office hours are Monday through Friday 8 a. m. to 5 p. m.
What is my Penn State Health?
There is a safe website called “My Penn State Health” where you can easily manage your health care information from visits to Penn State Health providers. Privately communicate with care providers Send a secure message to a care provider whenever you have a question.
How do I contact Penn State Health?
Please call our Customer Service Department at 1-800-254-2619 or 717-531-5069 8 a.m. if you have a question or comment about your bill. m. to 5 p. m. Monday through Friday. Pay Online Now © 2024 Penn State Health. All Rights Reserved.
What is Penn State Health’s my health patient portal?
My Health Patient Portal from Penn State Health is a quick and easy way to talk to your Penn State Health doctor or care team. You can send a safe message to your doctor when you need to ask them a specific question about your care. It is faster and more convenient than calling your doctor’s office.
