We strive to make payments simple and hassle free for you by offering several payment options.
SmartHub is West Central Electric Cooperative’s free online bill payment system that also allows you to report a power outage and monitor your energy usage. If you are new to paying your bill online, you will need to create a SmartHub account.
SmartHub Features:
- Provides 24-hour access to account or accounts.
- Sends an e-mail notification when a new electric bill is generated. The e-mail includes a link for easy navigation to your billing information. You can use SmartHub to review account information and pay your electric bill, or you may choose to pay in a different manner.
- Allows you to pay electronically using a Visa, MasterCard or Discover card or an electronic check transaction.
- Displays posting of payments in real time.
- Provides current and historical billing information and payment history.
- Outlines energy usage in graphs.
- Includes a free app for your smartphone or tablet. Download it by searching for “SmartHub” on either the Apple Store or Android Market. Once the app is open, type in “West Central Cooperative” as the provider. The login information is the same for both the web and mobile app.
- Allows you to enroll in Paperless Billing.
- Lets those with multiple accounts pay with a single payment.
- Provides an easy way to report a power outage. This feature works especially well for members with multiple accounts.
West Central Electric makes paying your monthly electric bill quick and convenient through several options, including online, phone, auto-pay, and mail This comprehensive guide will walk through the various ways West Central Electric customers can view statements and make payments.
Online Bill Pay with SmartHub
The easiest way to manage your West Central Electric account and pay bills is through SmartHub Available online or via mobile app, SmartHub allows you to
- View current and past statements
- Check account balance
- Make one-time payments
- Set up recurring auto-pay
- Report outages or issues
- Monitor home energy use
To get started, go to westcentralelectric.smarthub.coop and register for an online account using your account number. You can also download the SmartHub app for Android or iOS.
Making payments through SmartHub takes just a few clicks. You can securely save payment info like bank accounts or credit cards to use for future bills. Setting up auto-pay will draft your monthly payment automatically on the due date.
Pay by Phone
In addition to online, West Central Electric members can pay by calling 855-939-3639 to use the automated pay-by-phone system. You will need your 10-digit account number and the amount due.
The system will walk you through step-by-step:
- Enter West Central Electric account number
- Enter total payment amount due
- Select payment method – credit/debit card or checking account
- Enter card or bank details
- Review payment info and submit
Your payment will be immediately processed. Be sure to have your account number, bill amount, and payment info ready before calling.
Auto Pay for Recurring Payments
For ultimate convenience, enroll in Auto Pay through SmartHub to have your bill paid automatically each month on the due date.
To set up Auto Pay:
- Log into SmartHub website or app
- Under Billing & Payments, select Auto Pay Program
- Accept terms and conditions
- Enter bank account or credit card info
- Confirm account to use for payments
Going forward, West Central Electric will withdraw your monthly bill amount on the due date. You’ll receive an email confirmation with payment details.
Pay by Mail
If you prefer paying by check or money order, you can mail payments to:
West Central Electric Cooperative
PO Box 452
Higginsville, MO 64037
Be sure to include your 10-digit account number on the check or stub portion of bill. Allow 5-7 days for mailed payments to process.
Payment Extension or Plan
If you are unable to pay your full balance by the due date, call West Central Electric right away to explain your situation and request an extension or payment plan. Options include:
- One-time due date extension
- Payment plan spreading balance over 6 months
- Applying for bill assistance based on low income
Do not wait until after service disruption to call. Acting quickly can help avoid fees and maintain electric service.
Avoid Late Fees
To avoid late fees and potential service interruption, be sure to pay your West Central Electric bill in full by the due date listed on your statement. Due dates are typically around the 20th of each month.
If payment will be late, call West Central Electric immediately to request an extension or plan. Late fees typically apply after the due date grace period ends, often 5-10 days after the due date.
Review your monthly statements closely and mark your calendar with due dates. Enroll in paperless billing and reminders through SmartHub as well. Maintaining on-time payment can prevent costly late fees.
Download the SmartHub app!
Download the free SmartHub app for your smartphone or tablet. You can pay your electric bill, report a power outage and monitor your energy usage on your account or accounts from anywhere. Scan the QR code below to access SmartHub in the Apple iTunes app Store or Android Market.
Our Murdo Office hours are Monday through Friday 8am to 4:30pm
West Central Electric 12 9 14
How do I pay my West Central Electric Cooperative bill online?
We strive to make payments simple and hassle free for you by offering several payment options. SmartHub is West Central Electric Cooperative’s free online bill payment system. It also lets you report a power outage and keep an eye on how much energy you use. If you are new to paying your bill online, you will need to create a SmartHub account.
What is West Central Electric Cooperative smarthub?
SmartHub is West Central Electric Cooperative’s free online bill payment system. It also lets you report a power outage and keep an eye on how much energy you use. If you are new to paying your bill online, you will need to create a SmartHub account. Provides 24-hour access to account or accounts.
How much is a late fee at West Central Electric?
A late fee of $5. 00 or 10% of the amount due (whichever is greater) will be added to the delinquent bill. Accounts that are past due can be disconnected at any time for not paying, unless other arrangements have been made with the cooperative ahead of time. Making Payments — There are a variety of ways to pay your electric bill at West Central Electric.
Who is West Central Electric Cooperative?
Providing safe, reliable service to central South Dakota since November 1949. ©2024 West Central Electric Cooperative, Inc. All Rights Reserved. Can’t find what you are looking for? Use our instant search to find relevant pages.
How do I pay my electric bill?
Pre-Pay — Pay your bill when you have the money. Deposit into your electric account once, twice, as many times per month as you like. This system is fully-automatic and the meter will automatically disconnect when the money on the account runs out. To avoid disconnection, money must be kept on the account.
Who reads the meter at West Central Electric?
West Central Electric’s meters are read monthly by the cooperative. The member or owner is responsible for letting WCE staff service the meter and making sure they are safe while they are there.
