A Guide to Paying Your NW Natural Gas Bill Online

Having your home powered by natural gas from NW Natural provides comfort, convenience, and efficiency. But you need to stay on top of paying your NW Natural gas bill each month to keep the gas flowing. Mailing paper checks can be a hassle. Fortunately, NW Natural offers easy online and mobile bill payment options to make paying your bill quick and painless.

In this guide, we’ll walk through how to sign up for online account access with NW Natural and your available options for electronic bill payment. You’ll learn the benefits of paying online and setting up auto-pay to avoid late fees. Read on to streamline your monthly gas bill payments.

Creating an Online NW Natural Account

The first step to unlocking NW Natural’s online and mobile payment features is to create your customer account on their website. Here’s how simple it is:

• Go to NW Natural’s website and click on “Sign In”

• Choose “Register” below the sign-in boxes.

• Enter your account number, name, email address, and phone number

• Create a username and password.

• Accept the terms of use and submit your registration.

• Check your email inbox for a verification link and follow the instructions to complete setup.

Once your online account is activated, you’ll gain access to convenient self-service tools for managing payments, checking usage, updating account info, and more.

Paying Your NW Natural Bill Online

The easiest way for NW Natural customers to pay their gas bill digitally is through online one-time payments. You don’t need to register for recurring auto-pay to pay online.

To make a one-time online payment:

• Log into your NW Natural account.

• Select “Pay My Bill” from the top menu.

• Choose your payment amount and select whether to pay by credit/debit card or e-check.

• Enter your payment details and submit.

One-time online payments process instantly, so you can avoid late fees even if you pay at the last minute before your due date.

Setting Up Recurring Auto-Pay

For hands-free gas bill payments, you can enroll in auto-pay through your NW Natural customer account. This automatically pays your balance from your bank account or credit card each month.

To start auto-pay:

• Log into your account and click on your name > Payment Options.

• Choose “AutoPay” and select your account type.

• Enter your payment details.

• Pick your preferred monthly payment date.

• Accept the terms and submit your enrollment.

With auto-pay enabled, NW Natural will charge your linked account for the full amount of your gas bill on the scheduled date each billing period. Just make sure your auto-pay account always has sufficient funds.

Paying Through Your Bank’s Online Bill Pay

Many financial institutions now offer digital bill payment services on their websites and mobile apps. If you use your bank or credit union’s online bill pay, you can set up NW Natural as a payee to schedule one-time or recurring gas bill payments.

To pay through your bank:

• Log into your bank account and locate the bill pay section.

• Add NW Natural as a new payee, entering your account number.

• Choose the date and amount of each payment.

• Review and submit the payment details.

This automatically delivers payments to NW Natural on your designated dates each month. It links your gas company account to your bank for simplicity.

Paying by Phone

In addition to online payments, NW Natural lets customers pay over the phone by calling (800) 422-4012. You’ll speak to an automated system that securely processes card and e-check payments.

To pay by phone:

• Call the number above and select “Pay My Bill”.

• Enter your NW Natural account number.

• Choose whether to pay by card, debit card, or e-check.

• Provide your payment info and submit the payment.

Phone payments only take a few minutes and are available 24/7. It’s a quick option if you prefer making one-time payments.

Paying by Mail or In Person

While NW Natural encourages digital payment methods for speed and convenience, you can still mail paper checks or visit an office in person to pay your gas bill if needed.

However, mailing payments risks delays and late fees. And NW Natural offices have limited hours, so paying in person on your due date is risky if the office closes unexpectedly. Online and phone payments are more reliable.

Enrolling in Paperless Billing

Along with digital payment options, NW Natural lets you go paperless by opting into email delivery for bills rather than postal mail.

To get paperless bills:

• Log into your NW Natural account and click “Go Paperless”.

• Enter the email you want bills sent to.

• Confirm your enrollment.

Paperless billing means faster delivery of your bill each month without clutter. You’ll get an email when your new bill is ready to view and pay online.

Avoid Late Fees with Online Payments

At the end of the day, the biggest perk of paying your NW Natural gas bill online or through auto-pay is avoiding late fees. Mailed payments can get delayed or lost, leading to late fees. But online payments process instantly, guaranteeing on-time delivery.

Online bill pay gives you peace of mind knowing your payment won’t be late. And setting up auto-pay means you’ll never miss a payment deadline. Paying online takes the stress out of your monthly gas bill.

NW Natural offers a modern billing and payment experience through their customer website and mobile app. Take advantage of paperless billing, one-time online payments, auto-pay, and phone payments for maximum convenience. Avoid late fees and simplify bill payment by paying your NW Natural gas bill digitally each month.