How to Pay Your Gas South Bill Online, Over the Phone, or By Mail

Paying your monthly natural gas bill to Gas South is easy and convenient through their online account portal, over the phone, in person, or by mail. I’ll walk through the step-by-step process for each payment method so you can choose the option that works best for you.

Why You Get a Monthly Gas Bill

Before diving into the payment options, let’s first understand why you receive a Gas South bill each month. As your natural gas provider, Gas South delivers gas to your home through underground pipelines owned by Atlanta Gas Light. They purchase the gas on the wholesale market and bill you, the customer, for your monthly natural gas usage plus additional charges.

Your Gas South bill has several components

• Natural Gas Usage: This covers the actual amount of gas you used in therms. Your usage varies month-to-month based on factors like weather and your heating needs.

• Atlanta Gas Light Pass-Through Charges These mandatory charges from the pipeline company get passed through to you on your Gas South bill They cover costs like pipeline maintenance and expansion projects, The pass-through fees tend to be higher in winter months,

• Basic Service Fee: This fixed monthly charge covers the cost of billing, meter reading, and other administrative services.

• Possible Late Fee: If you don’t pay your bill by the due date, Gas South adds a late fee of 1.5% on the past due balance or $10 per month, whichever is greater.

Now let’s look at how to pay your Gas South bill through the available payment methods.

Pay Online Through Gas South’s Website

Paying online through Gas South’s website is the fastest, most convenient way to pay your natural gas bill. Here are step-by-step instructions:

1. Go to www.gassouth.com/pay-bill and click on “Log In to Make a Payment”.

2. Enter your Gas South username and password and click Log In. If you don’t already have an online account, you can easily register by providing your account number, email address, and creating a password.

3. On the Make a Payment page, choose whether you want to pay the Total Amount Due or enter a Custom Payment Amount.

4. Select your Payment Method: checking/savings account or debit/credit card.

5. Enter your payment details and click Submit Payment.

The payment will post to your account immediately and you’ll receive a confirmation email with your payment details. It’s quick, easy, and secure!

Pay Over the Phone

If you prefer to speak to a live representative, you can pay your Gas South bill conveniently over the phone.

Simply call 1-877-596-5072 and have the following information ready:

• Gas South account number
• Billing zip code
• Payment method (checking/savings account or debit/credit card)

The payment will post to your account immediately after the call. Just note that with the phone payment option, you’ll need to actually speak to a customer service agent rather than using an automated system.

Pay in Person

You can also pay your bill in person at an authorized payment location. Gas South has over 130 pay station locations across Georgia, including Kroger stores.

To find a payment location near you, visit the Gas South website and search for pay stations. When you go to make the payment, be sure to bring:

• Printed copy of your most recent Gas South bill, or
• Your Gas South account number

You can pay at the store checkout with cash, check, credit/debit card. The in-person payment will post to your account right away. The main downsides are having to travel to the pay station and waiting in potential lines.

Pay by Mail

The final option for paying your Gas South bill is mailing in a check or money order. While slower and less convenient than electronic payments, it’s a fine option if you prefer paying by mail.

To pay by mail:

1. Write your check or money order payable to Gas South.

2. Include your remittance slip from your bill or write your Gas South account number on the check memo line.

3. Mail the payment to:

Gas South
P.O. Box 530552
Atlanta, GA 30353-0552

Note that mailed payments take 5-7 business days to post after being received and processed. Make sure to mail your check at least one week before the due date to avoid late fees.

Other Bill Payment Tips

• Set up automatic monthly payments or paperless billing through Gas South’s online account portal to ensure your bill gets paid on time every month.

• If you’re struggling to pay your bill, ask about energy assistance programs or setting up a payment plan. Gas South offers flexible options for customers in need.

• Refer to your bill and Gas South’s website for answers to common billing and payment questions. Their customer service team is also happy to explain any confusing charges.

• Download the Gas South app on your smartphone to conveniently monitor your usage and payments.

Paying your monthly gas bill is a simple process with Gas South’s flexible payment options. I recommend setting up automatic online payments to maximize convenience and avoid any late fees. Their online account portal, mobile app, and responsive customer service make Gas South one of the top providers for Georgia residents. Choose the payment method that fits your needs and budget.