A Complete Guide to Paying Your Sanitary Service Company Bill

If you live in Whatcom County, Washington, there’s a good chance Sanitary Service Company (SSC) handles your garbage, recycling, and yard waste collection. As a customer, it’s important to understand your SSC account and know the different ways to pay your bill conveniently each month. This comprehensive guide covers everything Whatcom County residents need to know to manage payments and keep services uninterrupted.

Getting Started as a New SSC Customer

If you just set up new service with SSC, here are some tips for managing your account:

• Activate your online account to access billing and service management tools.

• Provide accurate contact info and update if you move houses.

• Review your first bill carefully to understand charges.

• Select paperless billing to receive statements electronically

• Set reminders for due dates to prevent late fees

Take time to learn the billing cycles due dates and fees so paying your SSC bill goes smoothly from the start.

Overview of Typical SSC Charges

As an SSC customer, your monthly bill will include:

• Garbage collection base rate depending on can size

• Recycling collection base rate

• Yard waste collection base rate if enrolled

• Any extra service charges like overage fees

• Applicable taxes on your service rates

• Fuel surcharges or environmental fees

Charges vary based on the level of service, number of cans, pickups per month, and any extra usage like overfills. Review your monthly bill closely.

Payment Options Overview

SSC offers several ways to pay your bill conveniently each month:

• Online through your account portal

• By phone using the automated system or agent

• By mail with check or money order

• In person at the SSC office

• AutoPay bank draft

Choose the options that fit your needs and preferences for paying on time.

Paying Your SSC Bill Online

The fastest and most convenient way to pay is through your SSC online account portal:

• Login to your account dashboard using your email and password.

• Select “Pay My Bill” and enter the payment amount.

• Input your credit/debit card info or bank account on file.

• Review payment details carefully before submitting.

• Get instant emailed confirmation of payment.

Online payments post to your account right away so your balance shows paid immediately. Quick, easy, available 24/7!

Paying Your SSC Bill by Phone

You can pay your SSC bill over the phone in just a few minutes:

• Call 360-734-3490 to access the automated phone system.

• Enter your 10-digit account number followed by the # sign.

• Choose whether to pay current balance or fixed amount.

• Provide debit/credit card number and expiration date.

• Listen to confirmation number at the end.

The automated system is available 24/7. You can also opt to speak with a customer service agent during business hours.

Paying Your SSC Bill by Mail

To pay your bill by mail with SSC:

• Fill out payment stub from your latest bill completely.

• Write check or money order payable to Sanitary Service Company.

• Include your SSC account number on the check memo line.

• Mail to SSC PO Box 26307 Bellingham, WA 98226-0307.

• Allow 5-7 mailed payment processing time.

Keep your payment stub in a safe place to reference your account details when paying by mail in the future. Send funds at least a week before your due date.

Paying Your SSC Bill In Person

You can pay your bill in person at the SSC office:

• Visit 2122 Broadway St Bellingham, WA 98225 during open hours.

• Bring your SSC bill or know your account number and amount due.

• Pay with cash, check, credit/debit card, or money order.

• Get a printed receipt as payment confirmation.

• Public parking available at the SSC office location.

In-person payment allows you to pay with cash securely and get instant payment confirmation.

Enrolling in AutoPay

For easier bill management, enroll in AutoPay through SSC to have payments automatically drafted from your bank account each month on your due date.

To set up recurring AutoPay:

• Access your SSC online account and navigate to AutoPay.

• Enter your bank name, account number, and routing number accurately.

• Agree to the automatic payment authorization terms.

• Your next bill will be paid automatically on its due date.

With AutoPay, you don’t have to remember to pay each month – it happens automatically on your due date for reliable, on-time payments.

Avoiding Late Fees and Service Disruption

Avoid penalties by taking these steps:

• Pay your SSC bill by the due date printed on your statement.

• Set payment reminders in your calendar a week before your bill is due.

• Go paperless to prevent mailing delays – get bills electronically.

• Monitor account balance – log in to your account frequently.

• Contact SSC if you need to make payment arrangements for past-due balances.

Staying organized and on top of your SSC account ensures fees don’t accumulate and your service stays uninterrupted.

As a Sanitary Service Company customer, you have multiple options to pay your bill conveniently online, by phone, by mail or in person. Sign up for AutoPay to set payments on autopilot each month. Avoid penalties by paying on time. Keep your account in good standing and services connected.