Paying your medical bills can be confusing, but St Elizabeth Physicians offers several convenient options to take care of your charges. In this article, I’ll explain the various ways you can pay your St Elizabeth Physicians bill online, by phone, in person, or by mail.
Overview of St. Elizabeth Physicians
St Elizabeth Physicians is part of the St Elizabeth Healthcare network in Northern Kentucky and Greater Cincinnati, They have over 500 primary care and specialty providers across multiple locations,
When you receive care from a St. Elizabeth Physicians provider, you’ll get a bill summarizing the charges. The bill will include a due date for payment.
Below, I’ll outline the payment options, financial assistance programs, billing terminology, and other key details about paying your St. Elizabeth Physicians bill.
Online Bill Pay
The easiest way to pay your St. Elizabeth Physicians bill is online through their payment portal. You can access it at www.stelizabethphysicians.com/care/resources-menu/pay-my-bill or through your MyChart account.
To pay online, you’ll need:
- Your St. Elizabeth Physicians account number
- Balance due
- Bank account or credit/debit card information
You can pay the full balance or set up a payment plan. The online bill pay accepts Visa, MasterCard, Discover, and American Express.
Paying online allows you to avoid mailing checks or calling in payments. You can pay anytime – the online bill pay is available 24/7.
Pay By Phone
If you prefer to pay over the phone, call the St. Elizabeth Physicians customer service line at (859) 344-5555. Their representatives are available Monday-Thursday from 7:30am-5pm and Fridays 7:30am-4pm.
To pay by phone, have these items ready:
- St. Elizabeth Physicians account number
- Balance due
- Credit/debit card information
The phone system allows you to pay off the full balance or set up a payment plan.
Pay In Person
You can pay your St. Elizabeth Physicians bill at any of their office locations. Visit www.stedocs.com/locations to find one near you.
When paying in person, bring your billing statement or account number. You can pay with cash, check, or credit/debit card.
Paying in person allows you to speak with customer service staff if you have any questions about your bill.
Pay By Mail
To pay your bill by mail, detach the payment stub from the bottom of your statement and enclose it with your check or money order. Make sure your account number is written on the check.
Send payments to:
St. Elizabeth Physicians
PO Box 630839
Cincinnati, OH 45263
Mailing your payment can take several days to process, so make sure it’s sent with enough time to arrive by the due date.
Set Up A Payment Plan
If you can’t pay the full balance due, St. Elizabeth Physicians offers payment plans. You can set up a monthly payment plan with customer service by phone at (859) 344-5555 or through your online MyChart account.
Payment plans allow you to make more manageable payments over time until the balance is paid off.
Financial Assistance Programs
St. Elizabeth Physicians has financial assistance programs available for those who can’t afford their medical bills.
They offer a Financial Hardship Program for uninsured patients or those with a large balance after insurance. You must meet income requirements and fill out an application to qualify.
The hospital system also provides an Uninsured Patient Discount for bills that insurance won’t cover.
Ask customer service about applying for these financial assistance options if paying your full bill presents a hardship.
Key Billing Terminology
Here are some key terms that may appear on your St. Elizabeth Physicians bill or statements:
- Allowed amount: The maximum dollar amount your insurance will cover for a service. You may owe coinsurance or deductibles above this amount.
- Coinsurance: The percentage of costs you pay for a covered healthcare service after meeting your deductible.
- Copay: A fixed dollar amount you pay when receiving a medical service.
- Deductible: The amount you must pay out of pocket before your insurance begins contributing payments.
- Out-of-pocket maximum: The most you’ll pay in total for covered medical services in a year before your insurance covers 100%.
Learning common billing terms can help you better understand your financial responsibility when paying your St. Elizabeth Physicians bills.
Who Can Discuss Your Bill
Due to privacy laws, St. Elizabeth Physicians can only discuss billing details with the patient or an authorized person. To allow someone else access to your bill, complete a release form available on their website or at any office location.
Contact Customer Service with Questions
The St. Elizabeth Physicians customer service team can answer any other questions you may have about your bill, your payment options, your account balance, or billing terminology.
Have your statement and account number available when you call or visit so they can efficiently access your account details.
Their customer service number is (859) 344-5555. Representatives are available Monday-Thursday from 7:30am-5pm and Fridays 7:30am-4pm.
In Summary
St. Elizabeth Patient Pricing
Here at St. Elizabeth, we believe that your care should come first. As a result, all patients are charged the same amount, regardless of their ability to pay. A patient’s responsibility may vary depending on the co-pays, coinsurance, deductible, and non-covered service of each insurance policy. It’s important to note that the charges listed on the price list provided, do not include charges for the physician’s fees unless otherwise noted.
Learn more about Patient Pricing.
Smoking Cessation — featuring St. Elizabeth Physicians
How do I contact St Elizabeth Medical Center?
1 (800) 913-5520. Here at St. Elizabeth, we believe that your care should come first. As a result, all patients are charged the same amount, regardless of their ability to pay. A patient’s responsibility may vary depending on the co-pays, coinsurance, deductible, and non-covered service of each insurance policy.
Can I pay my Patient Bill online?
Pay My Bill: You can pay your bill electronically, by mail, or over the phone, but many people find it easier to use the St. Elizabeth Healthcare online Patient Bill Pay System. Given convenient online access 24 hours a day – 7 days a week, paying online can help.
Who is eligible for a physician Bill relief program?
1. Individuals and families having a remaining balance after their insurance has processed a claim 2. Individuals and families who are uninsured. If the patient’s family income is less than 200% of the Federal Poverty Guidelines, this program may help a lot with paying their doctor bills.
Do you offer a self-pay discount for medical bills?
If you don’t have health insurance and don’t qualify for any of the above programs or other discounts, you can pay your own medical bills and get a discount. For questions regarding the self-pay discount, please call (859) 344-5555 or toll-free at (877) 687-3303.
