The City of Lebanon provides water, sewer, and stormwater utility services to residents and businesses located within the city limits. As a customer, you are responsible for paying your monthly utility bill to the City by the due date. Lebanon offers multiple options to pay your bill conveniently including online, by phone, by mail, or in person at City Hall. This guide explains the payment methods, creating an online account, understanding your bill, getting billing help, and avoiding late fees.
Online Payments
The easiest way to pay your Lebanon utility bill is online through the City’s payment portal To get started
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Go to Lebanon Online Payments and select “Register” to create an account.
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Enter your utility account number, email password and contact details.
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Check your email for a verification link then return to the site.
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Log in with your credentials and select “Make Payment”.
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Choose your Lebanon utility account and enter your card or bank account details to pay.
Once registered, you can view your balance and payment history. You can also set up autopay for automatic monthly payments.
Pay by Phone
Call the City’s Automated Payment Line at 541-258-4931 to pay your utility bill by phone. Have your account number ready and follow the prompts to enter your payment information. Debit/credit cards and checking accounts are accepted.
Pay by Mail
Mail your check or money order payable to City of Lebanon along with your payment stub to:
City of Lebanon
Utility Billing
PO Box 2160
Portland, OR 97208-2160
Allow 5-7 business days for mailed payments to process. Do not mail cash.
Pay In Person
Bring your bill to Lebanon City Hall at 925 Main St to pay in person. The City accepts cash, checks, money orders, and debit/credit cards. Drop your payment in the white utility box out front anytime.
Understand Your Utility Bill
Lebanon utility bills include charges for water, sewer, and stormwater services. They are mailed monthly and include:
- Account number and balance due
- Payment due date (15th of each month)
- Meter readings for water usage
- Itemized fees for each utility
Review your bill closely and contact the City with any questions. New utility rates take effect July 1 each year.
Avoid Late Fees
Lebanon utility bills are due by the 15th of each month. A late fee is added to unpaid balances after the due date. Avoid penalties by paying on time every month. Contact the City immediately if you expect difficulty paying a bill by the 15th.
Payment Assistance
Lebanon offers payment assistance programs for qualifying low-income households:
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Payment arrangements – Set up a delayed payment plan if you fall behind.
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Project Share – Provides credits up to $150 annually for those in need.
Contact the City’s Utility Billing department to learn more and apply for assistance if eligible. Promptly paying your monthly bill, even if only the minimum due, can help avoid service shut offs.
Moving or Closing an Account
Contact the City Utility Billing department before your move date to close your existing utility account. Provide advance notice so final meter readings can be collected. You may transfer service in your name to your new Lebanon address.
Contact Utility Billing
Reach the City of Lebanon Utility Billing department with any questions or for assistance:
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By phone at 541-258-4913
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Online using the City website contact form
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In person at Lebanon City Hall
The staff can explain your utility charges, take payments, arrange payment plans, update account information, and help avoid service interruptions. Keeping your City of Lebanon utility account current makes it one less bill to worry about each month.
Paying your Lebanon water, sewer, and stormwater bill is quick and easy through the available online, phone, mail, or in-person methods. Sign up for paperless billing and autopay to simplify the process further. Contact the City’s Utility Billing department if you need help understanding your utility charges or have payment issues. Consistently paying your bill by the 15th of each month prevents late fees and ensures continuous essential utility services.
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FAQ
Where does Lebanon, Oregon get its water?
This is the new water intake that the city of Lebanon got in 2018. It gets water from the South Santiam River. The surface water is then pumped to the new Lebanon Water Treatment Plant.
How do I pay my water bill in California?
You can pay your Cal Water bill over the phone by calling (888) 598-9824 (toll-free). You can use a bank account, a Visa (credit or debit), MasterCard (credit or debit), or Discover card.
What power company is Lebanon, Oregon in?
