White River Valley Electric Cooperative (WRVEC) provides electric service to over 36,000 members across southwest Missouri. As a member, you’re responsible for paying your WRVEC electric bill by the due date each month. WRVEC offers multiple payment options including online, phone, mail, in person, and auto bank draft. This guide explains the payment methods, setting up online accounts, understanding your bill, and getting billing help.
Pay Online
The fastest way to pay your WRVEC electric bill is online through SmartHub. To get started:
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Go to WRVEC SmartHub and select “Register” to create an account
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Enter your WRVEC account number, last name, last 4 SSN digits, and email to register.
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Check your email for a verification link then return to SmartHub.
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Log in and select “Pay Now” to make a payment.
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Choose your WRVEC account and enter your card or bank details
Once registered, you can view usage, set up autopay, report outages, and more.
Pay by Phone
Call WRVEC at 417-335-9335 or toll-free at 844-923-2875 to pay your electric bill over the phone. Have your account number ready and follow the prompts to enter your credit or debit card details to pay.
Pay Online Without SmartHub
Use WRVEC’s Pay Now system at Pay Now to pay your electric bill online without a SmartHub account. Just enter your WRVEC account number and payment details.
Pay by Mail
Mail a check or money order made payable to WRVEC along with your payment stub to:
White River Valley Electric
PO Box 1518
Branson, MO 65615
Allow 5-7 business days for mailed payments to process. Do not mail cash.
Pay In Person
Visit any WRVEC office in Branson, Forsyth, Kirbyville, or Reeds Spring to pay your electric bill in person. Pay by cash, check, money order, or card.
Understand Your Electric Bill
WRVEC electric bills are mailed monthly and include charges for your electric usage, fees, taxes, and other charges. Review key sections:
- Account number and total amount due
- Due date for payment
- Meter number and readings for kilowatt-hour usage
- Number of days in the billing cycle
- Itemized list of charges
Compare usage to previous bills to spot irregularities. Rate schedules vary so check yours.
Avoid Late Fees
WRVEC bills are due by the due date printed on your bill, typically around the 10th of the month. A late fee of 1.5% is added to unpaid balances after the due date. Pay on time each month to avoid penalties. Contact WRVEC immediately if you anticipate difficulty paying a bill by the due date.
Payment Assistance Programs
WRVEC partners with state and federal programs to offer payment assistance for qualifying low-income members, including:
- LIHEAP – Helps pay winter heating bills
- ECIP – Offers urgent bill payment aid
Learn more and apply if eligible through the Missouri Department of Social Services. Promptly paying your monthly electric bill can help avoid service disconnection.
Moving and Closing Accounts
Inform WRVEC a few weeks before you move so they can take final meter readings and close your account. Provide a forwarding address for your final bill. To transfer or open electric service within WRVEC’s service area, contact them to establish service at your new address.
Contact Member Services
Reach out to WRVEC’s Member Services team for any questions about your electric bill, payment options, charges, assistance programs, or account:
- By phone at 417-335-9335
- Using the online contact form
- In person at any WRVEC office
The knowledgeable staff can explain your bill, take payments, make payment arrangements, update your account details, and help avoid electric service interruptions. Keeping your WRVEC electric account current makes paying your bill worry-free each month.
Paying your White River Valley Electric bill is quick and convenient through the available online, phone, mail, or in-person options. Enroll in paperless billing and autopay to simplify the process further. And contact WRVEC right away if you need help understanding your charges or have payment issues. Paying your electric bill on time every month prevents penalties and keeps your power flowing disruption-free.
The Cooperative Spirit is Alive
Ozarks holidays are filled with traditions. From gathering with families around a meal to placing tinsel on the trees—the holidays are a time for togetherness. Especially this time of year, there is no greater sound than that of my grandchildren’s laughter when we spend time together. The spirit in the air truly makes it a magical season.
This deer season, you can Share the Harvest by donating any extra venison to Missourians in need.
White River Connect Press Conference
FAQ
Who owns White River Electric?
WRVEC is owned by its members and governed by a board of directors. Members nominate and elect representatives to the Board of Directors. Each board member is serving in a representative capacity for their respective district.
How do I pay my Lumbee River Electric bill by phone?
Where can I pay my Singing River electric bill?
Who is White River Electric Association?
The White River Electric Association (WREA) was founded in 1945 on the same rules that still guide us today. Seven elected members make up the board that provides direction and policy for the Association. SmartHub is a secure and convenient way for WREA members to manage all aspects of their electric bill.
Who is White River Energy?
White River Energy is a fully owned subsidiary of White River Electric Association. It sells propane to homes, businesses, farms, and factories in Meeker and the White River Valley. ©2024 White River Electric Association. All Rights Reserved Can’t find what you are looking for?.
How do I log in to my White River account?
To get into your My White River account, please enter your email address or username and password where it says this. Required fields are marked with an asterisk (*).
