As a Virgin Mobile customer you want to easily pay your phone bill each month to keep your service activated. Virgin Mobile offers flexible ways to pay your monthly wireless bill. Read on for a guide to paying your Virgin Mobile phone bill through a variety of methods.
About Virgin Mobile
First a quick look at Virgin Mobile. This Canadian wireless carrier offers no-contract cell phone plans on the latest devices. Key information about Virgin Mobile
- Wireless arm of Virgin Group conglomerate
- Uses Bell and Telus networks for coverage
- Over 1 million subscribers in Canada
- Postpaid and prepaid cell phone plans
- Range of Android and iOS smartphones
Now let’s explore the different ways you can pay your monthly Virgin Mobile wireless bill.
Ways to Pay Your Virgin Mobile Bill
Virgin Mobile offers payment flexibility to customers through online, phone, app, and automatic options:
Pay Online
Sign into your Virgin Mobile account online and enter your credit card information to make an online payment. Visa, Mastercard, and American Express accepted.
Pay Through the My Account App
Use the Virgin Mobile My Account app to pay your phone bill. Select ‘Pay Now’ and enter your payment amount and credit card information.
Pay by Phone
Call Virgin Mobile customer service at 1-888-999-2321. Provide your account information and pay over the phone using a credit card.
Set Up Auto Pay
For hassle-free payments, enroll in auto pay through your online account. This automatically charges your monthly bill to your credit card or bank account.
Pay at a Virgin Mobile Store
Make an in-person payment at an authorized Virgin Mobile dealer. Pay with cash, check, or credit card with no additional fees.
Pay Through Your Bank
Use your bank’s online bill pay or phone banking system. Provide your 14-digit Virgin Mobile account number to pay your bill directly from your bank account.
Payment Tips for Virgin Mobile Customers
- Expect 2-5 business days for online banking or auto pay to process
- Save your payment info in your account to speed up future payments
- Keep your account number handy to make payments quickly
- Avoid late fees by paying at least the minimum by your due date
Stay Connected Through Simple Bill Payment
Paying your Virgin Mobile wireless bill is quick and easy through their online, phone, and automatic payment options. Keep your account in good standing and avoid service interruptions by paying on time each month.
You can pay by Direct Debit, a debit or credit card, by cheque and by BACS
Just contact us. Have your bank account number, sort code and customer account number ready and we’ll take care of the rest, or you can download and complete a Direct Debit Mandate.
If you’d like to make a change to your Direct Debit or have another query, we can help you with that too.
We accept all major debit and credit cards apart from American Express. For security reasons, we can only accept card payments if you’re the cardholder.
You can call us on 0800 052 0800 to make a payment over the phone.
Cheques should be made payable to ‘Virgin Media Payments Ltd’. Please write your customer account number on the back of the cheque, attach your payment slip and pop it in the post to us at: Virgin Media Business, Business Payments, PO BOX 4459, Worthing, BN13 1XP.
BACS payments are an easy way to transfer money between accounts. When making a payment, your bank will ask for the following information:
- your account name (usually your company name)
- your invoice number
- Virgin Media Payments Limited Bank Account
- Virgin Media Payments Limited Sort Code
The Virgin Media Payment details can be found on the back of your invoice.
Your remittance advice
You can either email it to [email protected] or send it to:
Virgin Media Business – Business Payments PO Box 151 Sheffield S98 1HS
Please allow seven to ten working days for the payment to go through.
How To Pay Virgin Mobile Bill Online (2024)
FAQ
How to pay for a virgin mobile phone?
You can contact us by calling 0800 064 3777. You’ll need Your Account number and area reference number which you’ll find on your bill. Thank you for your payment. We will safely store your card information so that it is easier for you to make another payment if you call us.
How do I get my Virgin phone bill?
Visit the payment history section of the app. Tap on ‘SHOW HISTORY’, then look for your payment and click on the transaction. Next, select “Download Invoice. ” You can save the invoice on your smartphone or email it to yourself. You’ll now be able to save the invoice on your smartphone or email it to yourself.
Can I pay my Virgin Media Bill over the phone?
As of July 2023, you’ll no longer be able to pay your Virgin Media bill over the phone. Not to worry though, we still have plenty of payment options for you to choose from. Save time and switch to Direct Debit The quickest and easiest way to pay your bill.
How do I make a Virgin Media payment?
You can also download the My Virgin Media app to an iPhone or Android phone that is compatible and use a credit or debit card to pay while you’re out and about. You can call our dedicated payment service on 0800 064 3777. Just make sure you have your Account number and Area reference number to hand.
What are Virgin Mobile usage charges?
There will be a few days between when you sign up for Virgin Mobile and when you get your first bill. This will cover the cost of your plan for the first month, along with any upfront costs. After this, you’ll be billed monthly, with your bill being created on the same date each month*.
How do I get help with Virgin Mobile?
Log into Virgin Mobile. You can still get help with our products and services or with payments from our Help page if you need it. ©2022 Virgin Media. All Rights Reserved.
How do I keep up with my Virgin Media bills?
The easiest way to stay on top of your bills is by setting up a Direct Debit. This means that your payments will leave your account on a monthly basis automatically. Sign up for or log in to your My Virgin Media account to set up a Direct Debit. You can also easily make a one-off card payment online without setting up a Direct Debit.
How do I make a Virgin plus payment?
Your Virgin Plus number and password. A MasterCard, Visa or American Express credit card. Pick Bank Account as the method of payment from the drop down list. Enter your bank info. Your Virgin Plus number and password. Your banking info (Transit Code, Bank Code, Account Number). A MasterCard, Visa or American Express credit card, issued in Canada.
