How to Pay Your South Shore Hospital Bill: A Step-by-Step Guide

Receiving medical care should be simple and straightforward At South Shore Health, we want to make paying your hospital bill just as easy This guide will walk you through the various ways you can pay your South Shore Hospital bill quickly and conveniently.

Online Bill Pay

The fastest way to pay your South Shore Hospital bill is online through the South Shore MyChart patient portal

To pay online

• Go to www.southshorehealth.org and log into MyChart

• Select “Pay Bill” from the menu

• Enter your South Shore Hospital account number and payment amount

• Choose whether to pay with a credit/debit card or e-check

• Enter your payment details and submit

Online payments are processed instantly. You’ll receive a confirmation email with your payment receipt. Paying online is available 24/7 and more secure than mailing checks.

Pay By Phone

Call 781-624-4120 to pay your South Shore Hospital bill over the phone. Have your account number, invoice amount, and payment details ready.

South Shore Hospital accepts Visa, Mastercard, Discover, American Express, and electronic checks for phone payments. There are no extra fees to pay by phone.

A phone payment representative will process your payment and email a receipt. Paying by phone is quick and easy during business hours.

Pay By Mail

To pay your South Shore Hospital bill by mail, detach the payment coupon from your paper statement and enclose it with your check or money order. Make checks payable to South Shore Hospital and write your account number on the check.

Mail payments to:

South Shore Hospital
PO Box 1234
South Weymouth, MA 02190

Allow 5-7 business days for mailed payments to reach our office. Pay at least 1 week before the due date to avoid late fees.

Auto-Pay

For maximum convenience, enroll in Auto-Pay to have your South Shore Hospital bill paid automatically each month. Your payment method on file will be charged on your due date.

To enroll in Auto-Pay:

• Log into South Shore MyChart

• Go to the Billing section

• Select Auto-Pay

• Enter your payment details

• Agree to the terms and save

Auto-Pay ensures your bill gets paid on time without you having to do anything. You’ll receive an email confirmation each month when your automatic payment processes.

In-Person Payments

To pay your South Shore Hospital bill in person, visit the Patient Access department located in the main hospital lobby at:

South Shore Hospital
55 Fogg Road
South Weymouth, MA 02190

Cash, checks, money orders, and credit/debit cards are accepted for in-person payments. Bring your statement or have your account number ready.

In-person payments can be made Monday-Friday from 8am-5pm. Allow enough time to avoid late fees if paying near your due date.

Payment Kiosks

For a convenient self-service option, South Shore Hospital has partnered with local businesses to offer bill payment kiosks. Kiosk locations include:

• Shaw’s Supermarket – Hanover
• Roche Bros – Quincy
• Stop & Shop – Hingham

Kiosks accept credit/debit cards, cash, or checks. Simply enter your South Shore Hospital account number and payment amount at the kiosk to pay your bill.

Financial Assistance

If you’re having trouble paying your South Shore Hospital bill, you may qualify for financial assistance. Options include:

• Payment plans – Set up monthly payments to pay your balance over time.

• Discounts – Uninsured or underinsured patients may qualify for a discount.

• Hardship funding – Assistance for qualifying low income households.

• Public health insurance – Programs like Medicaid, Medicare, and ConnectorCare.

Speak to a financial counselor at 781-624-4329 about South Shore Hospital’s financial assistance options. Our team will work hard to find a solution that fits your needs.

Summary

Frequently Asked Questions

Here are answers to some common questions about paying your South Shore Hospital bill:

How can I get an estimate of my upcoming procedure costs?

Call the pricing estimation line at 781-624-3424. Provide details on your specific procedure and the representative can give you an estimated cost range.

What is the difference between my hospital bill and doctor’s bill?

Your hospital bill is from South Shore Hospital for room charges, medications, nursing care, etc. Your doctor’s bill is from the physician or surgeon who provided your care. Doctors may send separate bills.

What if I don’t have insurance?

Uninsured patients may qualify for significant discounts off their South Shore Hospital bill. Speak to a financial counselor about options.

Can I pay my hospital bill in installments?

Yes, South Shore Hospital offers no-interest payment plans for balances over $100. Call 781-624-4120 to set up monthly installments.

When is my bill due and what are the late fees?

Hospital bills are due within 30 days. A $25 late fee applies if unpaid after 30 days. Call immediately if you need an extension.

How long do I have to pay my bill?

It is recommended to pay your South Shore Hospital bill in full within 6 months of receiving your first statement. After 120 days past due, accounts may go to a collection agency.

How do I check if South Shore Hospital accepts my insurance?

The hospital accepts most major insurance plans. Call 781-624-4120 with any questions about coverage for your specific plan.

Can I pay using my HSA or FSA card?

Yes, South Shore Hospital accepts HSA, FSA, and HRA cards for in-person, online, phone, and kiosk payments.

What if I’m not satisfied with my care? Can I get my bill reduced?

If you have concerns about your care, call Patient Relations at 781-624-8888 to discuss your options. If appropriate, we will work with you on your bill.

We hope these frequently asked questions help explain the billing process at South Shore Hospital. Please reach out if you have any other questions – we are happy to help!