Paying your monthly water bill is an essential responsibility for every resident and business in Live Oak, TX. The city offers several convenient payment options to make it easy to pay your water utility bill on time each month This article will provide an overview of the various ways you can pay your Live Oak water bill, from online payments to paying in person at City Hall
Online Bill Payment
The easiest and most convenient way to pay your water bill in Live Oak is online through the city’s website. To get started, go to www.municipalonlinepayments.com/liveoaktx/login and click on the “Pay Water Bill” button.
You’ll need to enter your 10-digit account number and 4-digit PIN found on your monthly paper bill. The online payment portal accepts Visa, MasterCard, Discover and American Express credit and debit cards
Paying online is fast, available 24/7, and you’ll get instant confirmation when the transaction is completed. There is a small 2.45% processing fee for online credit card payments.
Pay by Phone
For those who prefer to pay their water bill over the phone, Live Oak offers a pay-by-phone option. Simply call the Utility Billing department at 210-653-9140 ext. 2007 during business hours.
You’ll need to provide your account number, address, and credit card information. Pay-by-phone offers the convenience of paying your bill without logging in to the website. However, there is a 2.45% fee for credit/debit card payments over the phone.
Pay by Mail
Sending your payment by mail is another easy option. Just write your 10-digit account number on your check or money order and mail to:
City of Live Oak
Attn: Utility Billing
8001 Shin Oak Dr
Live Oak, TX 78233
Be sure to include the payment stub from your monthly bill. Allow 5-7 business days for mailed payments to be processed and avoid late fees.
Pay in Person
You can also pay your water bill in person at Live Oak City Hall located at 8001 Shin Oak Dr. The office is open Monday-Friday from 8:00am to 5:00pm.
In-person payments can be made by cash, check, money order or credit/debit card. There is a 2.45% transaction fee for credit card payments. The advantage of paying at City Hall is getting a printed receipt immediately.
Night Drop Box
For after hours payments, a 24-hour night drop box is located in the City Hall parking lot exit. Simply place your payment (check or money order) in the locked drop box. Write your 10-digit account number on the payment. No cash please.
Automatic Bank Draft
For hands-free payment, consider enrolling in automatic bank draft. Your water bill payment will automatically be deducted from your checking account each month.
Download the authorization form from the city website and return it to start bank draft payments. You’ll still receive a monthly bill for your records.
Payment Assistance Programs
Live Oak offers payment assistance programs for qualifying low-income residents who need help paying their water bills. The city partners with organizations like the Salvation Army and St. Vincent de Paul to provide utility bill grants and interest-free loans.
Contact Utility Billing to learn more about assistance options. Providing access to essential water services for all residents is a top priority.
Avoid Late Fees
Live Oak water bills are due by the 15th of each month. A 10% late penalty applies after the 15th. Accounts with unpaid balances on the 20th risk disconnection until the overdue amount and a $50 reconnection fee is paid.
Sign up for email bill reminders through Municipal Online Payments to avoid forgetting and incur late fees. Monitor your usage and payments through their online portal as well.
Keeping your Live Oak water account current is important. Paying your bill through the city’s quick and convenient options makes that easy to do each month. Contact Utility Billing if you have any payment questions.
