Paying your utility bill to the Village of Sugar Grove is easy and convenient with several options available. Whether you prefer online, phone, mail, or in-person payment, the village provides flexible solutions to fit your needs. In this comprehensive guide, we will walk through the various ways to pay your Sugar Grove utility bill so you can choose the method that works best for you.
Online Payment
The simplest way for most people to pay their Sugar Grove utility bill is online through the village’s payment portal, Invoice Cloud. This user-friendly system allows you to pay your bill anytime from anywhere as long as you have an internet connection.
To start go to the Invoice Cloud website and either login to your existing account or create a new account. Registration is free and only takes a few minutes. You will need your utility account number to link your account.
Once registered, you can make one-time payments or set up recurring payments The site allows you to store multiple payment methods to choose from including credit card, debit card, bank account, Apple Pay, Google Pay, PayPal, and Venmo
Other benefits of online payment through Invoice Cloud include:
-
24/7 access – Pay your bill anytime, day or night. The site is always open.
-
Payment reminders – Get email notices when your bill is ready and when payments are coming up.
-
Payment scheduling – Pick the date for your payment to process. Schedule ahead of time or pay on the due date.
-
Payment history – See up to two years of your payment records in your account.
-
AutoPay – Set up automatic payments from your chosen payment method so you never miss a payment.
-
Paperless billing – Go green by opting out of mailed paper bills. Get emailed notices instead.
-
Mobile app – Manage payments on the go with the Invoice Cloud app.
Paying online through Invoice Cloud is secure, convenient, and completely free. It is the recommended way for most Sugar Grove utility customers to pay their bills.
Phone Payment
If you prefer to pay your Sugar Grove utility bill over the phone, automated payments are available 24/7 by calling (866) 307-3718. You will need to enter your utility account number to access your account.
Phone payments can be made through the automated system using your credit card, debit card, or bank account information. You can also check your balance any time through the phone service.
One advantage of phone payment is that there is no need to register an account ahead of time like with online payments. You can simply call whenever you want to make a one-time payment. However, you will need to enter your payment information each time you call instead of having it stored.
In-Person Payment
For those who would rather pay their utility bill in person, you can visit Sugar Grove Village Hall at 160 S. Municipal Drive, Suite 110. The office is open Monday through Friday from 8:00 AM to 4:30 PM.
When paying in person, you can pay by cash, check, credit card, or debit card. If paying by cash, be sure to bring the exact amount due since the village office cannot provide change.
The drop box located in the parking lot outside village hall can also be used to drop off check or money order payments at any time of day or night. Just be sure to allow enough time for mailed payments to reach the village office by your due date.
Mail Payment
If you would rather mail in your utility bill payment, you can send a check or money order to:
Village of Sugar Grove
160 S. Municipal Drive, Suite 110
Sugar Grove, IL 60554
Be sure to allow 5 business days for your mailed payment to reach the village office before the due date. Payments received after the due date will incur late fees.
You should also write your account number clearly on the check or money order so your payment is credited properly.
Online Banking Payment
Many banks and credit unions provide a free online bill pay service you can use to pay your Sugar Grove utility bill. You would need to set up the Village of Sugar Grove as a payee in your online banking account.
Payments made through your bank’s online bill pay generally take 5-10 business days to reach the village by mailed check. Be sure to schedule payments 1-2 weeks in advance of the due date to ensure on-time payment and avoid late fees.
Check with your bank to see if they offer online bill pay as an option. This can be a convenient way to pay bills straight from your bank account.
Avoid Late Fees
No matter which payment method you choose, the key is paying your Sugar Grove utility bill by the due date printed on your statement. Payments received after the due date will incur a penalty of 10% of the unpaid balance.
Setting up recurring payments through Invoice Cloud or your bank’s online bill pay is the best way to avoid late fees. However, with the variety of payment options offered by Sugar Grove, you can always pay on time.
Payment Support
If you have any questions or need help with payment options, the Village of Sugar Grove Finance Department is available to assist at (630) 391-7200 or [email protected].
Paying your utility bill does not need to be difficult. Sugar Grove offers flexible payment solutions to meet your needs. Follow this guide to choose the most convenient way for you to pay your bill on time and avoid any penalties.
Online Payments Now Accepted for Utility Bills (Visa, MasterCard, and Discover)
The Board of Public Affairs is proud to announce online payments for utility bills are now accepted. In addition, Village water customers may now sign up for paperless billing and view account information by registering here https://www.utilitybillingsystem.net/. Please note that you will need your name, valid e-mail address, and 6-digit account number that will appear on your January bill. It will look like “101010.”
Other forms of payment include check, cashier’s check, or money order. Payments can be dropped off at the Village Hall and deposited in the locked drop box located on the front of the office at 101 Bridge Street.
Application for Utilities Services & Other Documents
The Trustees for the Board of Public Affairs (BPA) meet at 6:00pm at Village Hall, 101 Bridge Street, on the third Monday of the month.
BPA Trustees are elected by Village residents and serve four-year terms. The Board of Public Affairs manages the Water, Water R&I, Sewer, and Sanitation funds and operations. The Board of Public Affairs operates through Council Ordinances & Resolutions as well as its own Rules & Bylaws. Current officers and terms are as follows:
Beth Lockard, Chair -term ends Dec. 31, [email protected]
Bobbi Selby, Vice-Chair -term ends Dec. 31, 2023 (Replaced Robin Sanborn)[email protected]
Bev Kruer, Trustee -term ends Dec. 31, [email protected]
Online Bill Pay – Cottage Grove
Does Sugar Grove offer a digital payment portal?
The Village of Sugar Grove is excited to work with Invoice Cloud, an EngageSmart solution for online billing and payments, to give Sugar Grove utility customers a better way to pay their bills online. The new payment portal officially launched today, Wednesday, July 19th.
When are utility bills due in Sugar Grove?
Village of Sugar Grove Utility bills include charges for water, sanitary sewer and refuse. Utility bills are always due on the 17th of each month. If the due date is on a holiday or weekend, the payment is due the next business day. Bills are considered delinquent if not paid on or before the 17th.
What is the village of Sugar Grove sewer maintenance charge?
This fee is what the Village of Sugar Grove charges to keep the sewer lines that run through the buildings in good shape. This charge will fluctuate as it is based on your water usage. Fox Metro Water Reclamation District provides sewer treatment service for residents of the Village of Sugar Grove.
How do I pay a mortgage in Sugar Grove IL?
Pay in Person at Village Hall (credit, debit, cash or check) – 160 S. Municipal Drive, Suite 110, Sugar Grove, IL 60554. Visit the Sugar Grove branches of 1st National Bank, First Secure, and Old Second. Pay By Mail – Be sure to allow five days to assure crediting by the due date. On-Line Banking thru your Financial Institution.
How do I pay a check in Sugar Grove?
Visit the Sugar Grove branches of 1st National Bank, First Secure, and Old Second. Pay By Mail – Be sure to allow five days to assure crediting by the due date. On-Line Banking thru your Financial Institution. If you use online banking at your bank, it may take up to ten business days for a check to get to the Village.
