Living in the city of Big Sandy, Texas means relying on the Big Sandy Water District for your water services Paying your water bill on time is important to avoid disruption of services The water district offers an easy online bill pay option to manage payments. In this guide, we’ll look at how to set up an account, make one-time or auto payments, check your balance, and more.
Getting Started with Big Sandy Water District Account
To pay your water bill online, you first need to set up an account with the Big Sandy Water District. Here are the steps:
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Go to https://bswd.authoritypay.com/ and click “Create Account”
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Enter your account number and CID from your latest water bill statement
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Create a username, password, and security questions
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Provide your contact information like name, address, phone number, and email
Once your account is created, you can log in anytime and access these key features:
- View current and past water bill statements
- Check your account balance
- Set up one-time or recurring payments
- Update payment methods
- View payment history
- Receive paperless billing
Making One-Time Water Bill Payments
When you receive your monthly statement and are ready to pay your water bill, simply log into your account and follow these steps:
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Go to the payments page and click “Make a Payment”
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Enter the payment amount due or choose another amount
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Select a payment method such as bank account, debit card, or credit card
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Choose the date you want the payment processed
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Review payment details and confirm to complete
The amount will be immediately deducted from your account. You’ll see the pending transaction on your payment history page.
Setting Up Auto Pay for Your Water Bill
Manually paying each month can be a burden. The Big Sandy Water District lets you enroll in auto pay to have your water bill paid automatically each billing cycle.
To enable this feature:
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Go to Account Settings and click “AutoPay Accounts”
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Check the box next to your water account
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Choose your preferred payment method
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Pick a payment date at least 10 days after your bill generation date
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Save your preferences
Now your water bill will be paid on the same date each month. Your payment method on file will be automatically charged the balance due, ensuring continuous service.
Checking Your Water Account Balance
Wondering how much you currently owe on your water account with Big Sandy? Your account dashboard displays your current balance. For more details:
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Go to “Account History”
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Here you’ll see:
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Previous statement balances
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Payments made
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Current account balance
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Click into each statement to see service period, water usage, and breakdown of charges
Closely monitoring your balance helps avoid unexpected overages or service interruptions. You’ll know when payments correctly process to keep your balance up-to-date.
Other Features of the Big Sandy Water District Website
Beyond just bill pay, the Big Sandy Water District website also lets you:
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Update your contact information
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View water usage history
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Sign up for paperless e-statements
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Receive bill pay reminders via email
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Contact customer service with questions
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Learn about water rates and fees
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Read the latest service announcements
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Report emergencies during or after business hours
Tips for a Smooth Online Bill Pay Experience
Paying your water bill online with Big Sandy Water District is very convenient. Here are some tips for a great experience:
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Log in to your account regularly to monitor your balance.
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Make sure your payment method on file has not expired.
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Sign up for autopay so you never miss a payment.
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Opt-in to paperless billing to receive statements electronically.
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Update your contact details if you move or change phone numbers.
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Contact customer service if you have any account issues.
Convenient Online Access for Water Bill Payment
The Big Sandy Water District makes it easy to monitor your account and pay bills online. With bill autopay set up, you can ensure on-time payment every month and uninterrupted water service. Log in and take control over your water account today!
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Does big Sandy Water District offer nexbillpay?
The Big Sandy Water District has teamed up with Nexbillpay to give customers who want to use their debit or credit cards an extra way to pay. Nexbillpay is a trusted third-party automated payment service that allows you to pay online. You will need your Account Number provided on your statement.
How do I pay my Sandy utility bill?
You can pay your sewage, water, stormwater, and SandyNet Fiber bills at Sandy City Hall (39250 Pioneer Boulevard), mail them to the same address with payment, or pay them online (see below). Please make checks out to “City of Sandy” and write your account number in the “Memo” line. Start, stop or move service: Moving?.
How do I get my Big Sandy Water District account number?
You will need your Account Number provided on your statement. You can get your Account Number by calling Big Sandy Water District at 606-928-2075 if you don’t have your bill with you. You can also use our Quick Pay service to make a quick payment without making an account.
What is the city of Big Sandy Utilities Department?
As we plan for the future of our growing community, the City of Big Sandy Utilities Department will build and keep a skilled team of professionals who will always work to improve the level of service we provide to our customers by making sure they get accurate utility bills and prompt responses to their concerns.
What does the Big Sandy Public Works Department do?
The Public Works Department of the City of Big Sandy is in charge of billing and collecting all water, sewer, and sanitation accounts for the City of Big Sandy.
How does Big Sandy notify customers of water leaks?
The City of Big Sandy’s Utilities Department calls customers to let them know about water leaks, changes in water pressure, and past-due notices before shutting off their water and accounts.
