Dominion Energy makes paying your power bill easy, with multiple options including by phone. Calling their toll-free number connects you quickly to an automated system or live agent to take payments. In this guide we’ll cover everything you need to know about paying your Dominion Energy bill over the phone including steps what info you need, convenience fees, and more.
How to Pay Your Dominion Bill by Phone
Paying by phone is one of the quickest ways to make sure your bill gets paid on time. Here are the steps:
-
Call Dominion Energy at 1-866-366-4357. This toll-free number works for residential and business customers.
-
Select your language preference if prompted.
-
When the automated system answers, choose the “Pay by Phone” option.
-
Enter your 10-digit Dominion Energy account number and 4-digit PIN number when requested
-
Select whether you want to pay the full balance, minimum amount due, or a different custom amount.
-
Provide your debit/credit card information or checking account details
-
Your payment will be immediately processed and posted to your account.
The automated system walks you through each step. Wait times are usually minimal. If you prefer to speak to a live agent, stay on the line and one will assist you.
What Information You’ll Need to Make a Payment
To pay your Dominion bill over the phone, have these account details handy:
-
Account number – This 10-digit number is printed on your monthly statement.
-
4-digit PIN – You choose this unique PIN when you set up the account.
-
Payment amount – The total you want to pay for the month.
-
Payment method – Debit/credit card number or checking account and routing number.
Make sure all this info is readily available before you call. This ensures quick, seamless processing of your payment by phone.
Phone Payment Convenience Fees
When paying your Dominion Energy bill by phone, convenience fees apply based on your payment method:
-
Debit card – $1.95 flat fee
-
Credit card – 2.45% of payment amount
-
Checking account – No fee
These fees cover transaction processing costs. To avoid fees, you can pay by check or bank draft for free. But phoning in a payment is quick and convenient, so the small surcharge may be worth it.
Benefits of Paying Your Dominion Bill by Phone
Paying your power bill by calling Dominion Energy offers these advantages:
-
Quick and easy – The automated system is simple to use.
-
Get confirmation – You receive instant payment confirmation.
-
Avoid late fees – Payments process instantly so your bill stays current.
-
Flexible amounts – Choose to pay minimum, full balance, or other amount.
-
Payment history – Your account reflects the phone payment for records.
-
Agent assistance – Talk to a live representative if needed.
-
24/7 access – The toll-free number is available anytime.
Other Dominion Bill Pay Options
In addition to phone payments, Dominion Energy offers these ways to pay your bill:
-
Online account access – Log in anytime to make payments.
-
Dominion Energy app – Pay via your mobile device.
-
Autopay – Set up recurring monthly payments.
-
By mail – Send a check or money order with your remittance stub.
-
In person – Visit an authorized payment location.
-
Budget billing – Pay a fixed amount each month to even out energy costs.
Choose the options that fit your needs and maximize convenience!
Tips for an Easy Phone Payment Experience
Follow these tips for smooth Dominion Energy bill payment by phone:
-
Set up a 4-digit PIN for fast automated account access.
-
Save the toll-free number in your contacts for quick calling.
-
Have your account number, PIN, and payment info handy before calling.
-
Note the convenience fees – consider checking payments to avoid them.
-
Opt for autopay if you want automated repeating payments each month.
-
Contact a live agent if you have any account questions.
Paying Your Power Bill Has Never Been Easier
Dominion Energy offers multiple ways to pay your energy bill, including the ease of phone payments. Call anytime 24/7 and use the automated system or speak to an agent. Payments process instantly, helping you avoid late fees and maintain uninterrupted electrical service. Paying power bills has never been more convenient!
Choose Your State of Service
In order to serve you better, please select your Dominion Energy location services.
Explore our available programs and resources that will help you manage your bill.
Choose Your State of Service
In order to serve you better, please select your Dominion Energy location services.
How to get Dominion to help pay your energy bill
FAQ
Is Dominion Energy 24 hour customer service in Virginia?
Customer service is available starting from 8 a. m. to 5 p. m. Monday–Friday. Outside the United States, call: 001-757-857-2112. An automated response system is available 24 hours a day to report a power outage or electrical emergency (like power lines that have been downed) and to find out how long it will take to fix the problem.
What is the late fee for Dominion Energy Virginia?
Payment must be received by the Company within twenty-eight (28) calendar days of the bill date. In the event payment is not received by such time, a late payment charge of 1. 5% will be applied to any past due balance.
How do I pay my Dominion energy bill by phone in South Carolina?
Pay by Phone Call 800-450-9160 to make a payment. Some limitations may apply. Call Paymentus at 800-450-9160 to make a one-time payment; providing bank routing information or a card number. A $3. 50 fee per transaction* charged by Paymentus will apply.
What is the zip code for Dominion Energy NC?
How do I contact Dominion Energy Virginia?
There is a page on the Dominion Energy website where you can manage your Dominion Energy Virginia account, get in touch with customer service, and file a complaint. Contact information for customer service, reporting outages, and frequently asked questions.
How do I pay my Dominion Energy Bill?
You can pay your Dominion Energy bill online, by e-check, or through your bank. You can also pay in person, by mail, or with a credit card.
What’s new in the Dominion Energy Bill?
Check out the new Dominion Energy bill! It has a new look, new graphs that show how much energy you use, and even a new way to pay. We’re here to help you when you need it the most. You can get your monthly bill in a number of ways, such as through eBill (which doesn’t use paper) or budget billing.
