Paying your water bill is an important responsibility as a resident of the City of Moore. The city provides clean, reliable drinking water to every home and business, and prompt payment of your water bill helps keep the system running smoothly. In this article, I’ll provide a comprehensive guide on how to pay your City of Moore water bill using the available options.
Overview of City of Moore Water Billing
The City of Moore provides water utility services to residents and charges for this service on a 28-day billing cycle. Your water bill payment is due by the due date printed on your paper bill or listed in your online account.
If your water bill is not paid by the due date, a 10% penalty will be added to your account balance. The city will send a disconnection notice if the bill remains unpaid, and service may eventually be disconnected if the past due balance continues to go unpaid.
To avoid penalties, disruption of service, and additional fees, it’s essential to pay your Moore water bill on time using one of the convenient payment options outlined below
Pay Online
The easiest way to pay your City of Moore water bill is online through the payment portal on the city’s website. To pay online, you’ll need your 10-digit account number and last payment amount.
To pay online
- Go to www.municipalonlinepayments.com/mooreok/utilities
- Enter your 10-digit account number and last payment amount
- Select whether you want to pay the total amount due or a custom amount
- Enter your payment information and submit
Online payments are processed immediately, so you don’t have to worry about your payment getting lost in the mail. You can use a credit card, debit card, or electronic check. A small convenience fee will be charged for credit/debit card payments.
Pay by Phone
You can also pay your Moore water bill conveniently over the phone by calling 405-793-5032. Customer service representatives are available to take payments from 8 00am to 5 00pm Monday through Friday.
To pay by phone, you’ll need:
- Your 10-digit account number
- Last payment amount
- Credit card or debit card information
There is no fee for paying by phone. Just call during business hours, provide the required information, and the representative can process your payment right away.
Pay by Mail
If you prefer, you can mail your water bill payment to:
City of Moore
PO Box 6830
Moore, OK 73153
Write your 10-digit account number on the check or money order and include the payment stub from your water bill. Allow 3-5 business days for mailed payments to be processed. Payments must be received (not just postmarked) by the due date to avoid late fees.
Pay in Person
For those who prefer to pay their bill in person, you can visit Moore City Hall at 301 N. Broadway to make a payment. The Utility Billing department is open 8:00am to 5:00pm, Monday through Friday.
You can pay with cash, check, money order, or credit/debit card at the Utility Billing counter during business hours. The city also has a convenient drive-thru on the south side of City Hall where you can drop off your payment without getting out of your vehicle.
Set Up Auto-Pay
The most convenient option is to sign up for auto-pay so your water bill is paid automatically each month. To get started, print and complete the Automatic Bank Draft Authorization form from the back of your water bill. Attach a voided check and return the form to City Hall.
With auto-pay, the total amount due will be automatically debited from your checking account each billing cycle. You’ll just need to monitor your water usage and account balance online. Auto-pay prevents late payments and service interruption.
Update Contact Information for Notifications
The City of Moore uses an automated notification system called Tyler Notify to alert residents about service interruptions, boil advisories, and other important updates relevant to water service.
To receive these useful notifications by phone, email, or text message, you need to make sure your contact information is up-to-date in the city’s utility billing system.
You can easily update your phone number and email address by logging into your account through the online payment portal. Navigate to the Contact Preferences section and enter your current details. You can also call 405-793-5032 to provide updated contact info over the phone.
Get Answers about Your Water Bill
If you have questions about the charges on your water bill, need to set up new service, change your account details, or are experiencing issues with your service, contact Moore Utility Billing at 405-793-5032 for assistance.
Customer service representatives are ready to help with:
- Setting up new water service
- Understanding your charges
- Checking your account balance
- Changing account information
- Reporting leaks, pressure issues, or service problems
The city’s website also has a helpful FAQ section that answers common questions about water billing and payments in Moore.
Avoid Service Disruption
To keep your water flowing on schedule, make sure to pay your bill in full by the due date. If your account becomes past due, the city will issue notices and assess late fees before proceeding with disconnection of service.
Avoid service interruption and penalties by paying on time, enrolling in auto-pay, and contacting utility billing immediately if you anticipate difficulty paying your bill. Communicate about any payment issues to prevent disruption of your water service.
Paying your water bill is a regular necessity when you live in the City of Moore. Hopefully this overview gave you a better understanding of the multiple options available for paying your water bill conveniently and on time. Reach out to Moore Utility Billing with any other questions.
How to Pay Utility Bills Online
How do I pay my utility bill in Moore?
The City of Moore is making it easier to make your utility payment. There are a few ways you can pay your bill: Click Here Keep in mind that the city sends bills every 28 days. If you use Auto Pay on the website, you will be asked to pick the date you want to pay.
Where does the Moore Public Utilities System get its water?
Since its founding in 1893, the City of Moore Public Utilities System has been getting its water from wells that pump water from the Garber-Wellington Aquifer.
How do I create a city of Moore water account?
If you already have an account, you just need to login to the City Of Moore Water site. City Of Moore Water accepts credit cards, debit, and direct deposit. Click here to login. Want to make a new account? You can do that on the website for City Of Moore Water.
Does Moore Public Utilities have a water quality report?
The Safe Drinking Water Act gives the EPA the power to inspect the water quality in the City of Moore every year and send out a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Does Moore have a service line warranty program?
Employees must pass exams covering math, chemistry and state regulations; public health and safety are also major topics. The City of Moore is happy to say that it has teamed up with Service Line Warranties of America (SLWA) to offer homeowners the National League of Cities (NLC) Service Line Warranty Program.
What services does Moore have?
Moore Food
